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Hampton Inn & Suites Phenix City - Columbus Area

558 reviews
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Traveller (36)
Room & Suite (32)
Dining (4)
Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(59 reviews)
“fort benning”(30 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Phenix City - Columbus Area
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)Write a Review
There are newer reviews for Hampton Inn & Suites Phenix City - Columbus Area
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Traveller rating
392
113
29
10
14
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LanguageEnglish
392
113
29
10
14
Show reviews that mention
All reviewsfront deskfort benningson's graduationgreat hotelacross the rivercomplimentary breakfastgreat stayplace to stayminute drivebreakfast arearooms were very cleancolumbus areathe entire staffstaff was very friendly and helpfuleasy accessfamily reunionenjoyed my stay
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11 - 15 of 558 reviews
Reviewed 7 December 2017

The Hotel is beautiful upon entrance. The rooms I had were big, roomie and clean. My father passed away and they went out of their way for me! Staff is incredible! Wouldn’t have made it through without!

Review collected in partnership with Hampton
Thank Ameliakimber
Response from Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus AreaResponded 15 December 2017

Thank you so much for sharing your kind words. It was an absolute pleasure to meet you and your family. I am so glad that you chose to stay with us during this rough time.

Reviewed 4 December 2017

The entire staff is courteous helpful and quickly answer any of your questions. My kids and my husband enjoyed the breakfast and the internet access. The beds are comfortable, the rooms were clean and the checkout was amazing!

Review collected in partnership with Hampton
Thank ebonyb323
Response from Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus AreaResponded 15 December 2017

Thank you so much for your kind words! We cant wait to see you again!

Reviewed 3 December 2017

I paid in cash when we checked in, but the room was never put in my name... I was told my credit card would not be billed and someone attempted to do it, even after I paid cash for the room. An employee told me...More

Review collected in partnership with Hampton
Thank cindydR3333UK
Response from Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus AreaResponded 4 December 2017

Thank you for taking the time to provide your feedback on your stay. I am terribly sorry that your credit card was charged at checkin after your cash payment. I can assure that the issue has been taken care of and will not arise again!...More

Reviewed 27 November 2017

This was a great choice. We will come again next Thanksgiving. I would recommend this place to any family looking for a quality stay and safe environment. The staff was great and the people thst stay there are very polite. I will be back.

Review collected in partnership with Hampton
Thank Kevin B
Response from Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus AreaResponded 3 December 2017

Thank you for taking the time to review your stay with us. I am very pleased that you were able to enjoy your thanksgiving with us. We cant wait to see you again next year!

Reviewed 17 November 2017

This was a very friendly, clean and comfortable hotel. The staff was accommodating and the location is within a few miles of Ft. Benning and downtown Phenix. The breakfast is plentiful and there is a large seating area. The hotel lobby is very welcoming with...More

Review collected in partnership with Hampton
Thank amberwP3187TO
Response from Samantha H, General Manager at Hampton Inn & Suites Phenix City - Columbus AreaResponded 18 November 2017

Thank you so much fo your kind words! It was a pleasure having you here with us. We hope to welcome you back again soon!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$92 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (32)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (43)
Bathroom (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Tony H
31 March 2015|
AnswerShow all 2 answers
Response from Tim C | Property representative |
Yes, in couple of rooms.
1
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Room Tips
"Call and verify that you will be getting the room you reserved, if you reserve online, the day before and/or..."
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"My room was on the east side of the building and it was quiet even though the highway was close by."
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"3rd floor close to north end stairs was quiet."
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"Don't get a room on the first floor"
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