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See all 9 hotels in Phenix City

Red Roof Inn Columbus - Phenix City

129 reviews
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Traveller (6)
Room & Suite (6)
Pool & Beach (2)
Overview
  • Excellent44%
  • Very good17%
  • Average15%
  • Poor10%
  • Terrible14%
Travellers talk about
“quality inn”(21 reviews)
“front desk”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2.5 Star Hotel
All hotel details
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Reviews (129)Write a Review
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11 - 15 of 129 reviews
Reviewed 11 April 2017 via mobile

A frequent traveller, I understand change. This is a hotel in the midst of ownership change, and the staff was friendly, working to overcome challenges and plainly moving in the right direction. I'll return soon. They earned that!More

1  Thank vincetoney
Response from LaKeithia M, Manager at Red Roof Inn Columbus - Phenix CityResponded 25 April 2017

Dear Comfortable, I would like to thank you for taking the time out of your day to post a review about our hotel. We value our guest comments as it lets us know what we are doing right but more importantly what areas need improving....More

Reviewed 10 April 2017 via mobile

Worn , dirty,loud police had to be called to stop fights in parking lot and loud music and engine racing at 2 am. Moved three times before got the rooms semi right,smelled strongly of tobacco! Pool looked nice!More

Thank gmarci1951
Response from LaKeithia M, Manager at Red Roof Inn Columbus - Phenix CityResponded 11 April 2017

I would like to thank you for taking the time to inform us about your recent stay at our hotel. First and foremost, I want to apologize for your unpleasant stay. It is not a normal situation where we have to call the police on...More

Reviewed 7 April 2017 via mobile

I was looking for an inexpensive pet free room because I have severe allergies. I've been taking shots for 35 years. The motel 6 said all rooms were pet friendly. So I called the red roof inn which is also pet friendly (only recently). Sara...More

1  Thank Perdido
Response from LaKeithia M, Assistant General Manager at Red Roof Inn Columbus - Phenix CityResponded 10 April 2017

Dear Sir or Madam, I would like to thank you for taking the time to fill out our customer satisfaction survey. We value our guest comments as it lets us know what we are doing right but more importantly what areas need improving. I review...More

Reviewed 27 December 2016 via mobile

I read the reviews but have stayed at other red roof inns - so made an allowance The room was clean We are a red roof member but did not get any water bottles - that should have been a clue Checked in on the...More

Thank cmduck
Response from LaKeithia M, Asst. General Manager at Red Roof Inn Columbus - Phenix CityResponded 12 January 2017

Dear Guest, I would like to thank you for taking the time to advise of your recent stay at Red Roof Inn. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we...More

Reviewed 13 November 2016

When we arrived we were given a room on the third floor. I opened the door and noticed stains on the bedspread. The bathroom had not been cleaned in a long time! Went to call front desk and the phone did not work. Went to...More

Thank Mary S
Response from LaKeithia M, Asst. General Manager at Red Roof Inn Columbus - Phenix CityResponded 12 January 2017

Dear Guest, I would like to thank you for taking the time to advise of your recent stay at Red Roof Inn. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the services we...More

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Traveller (6)
Room & Suite (6)
Pool & Beach (2)
Hotel & Grounds (10)
Bathroom (1)
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$46 - US$64 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$46 - US$64 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
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