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Swissotel Grand Shanghai

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Traveller (330)
Room & Suite (128)
Dining (17)
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Overview
  • Excellent48%
  • Very good40%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“jing'an temple”(41 reviews)
“swiss hotel”(9 reviews)
“business hotel”(37 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)
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All reviewsjing'an templeswiss hotelbusiness hotelspa areapillow menunanjing west roadmetro stationbusiness tripnespresso machinestar hotelexecutive floorexcellent locationcentral locationconcierge teambreakfast buffetlobby barstayed nights
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21 - 25 of 758 reviews
Reviewed January 16, 2018 via mobile

I will recommend this hotel as nice stay, good location and professional staff. Located within walking distance to malls (Jing'an Kerry and Crystal Galleria). Finding food is never a issue as convinient. Family mart is just opposite road only. Tourist attraction - Jing'an temple also...More

1  Thank Hernie Y
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded January 21, 2018

Dear Hernie Y, We very much appreciate your comments regarding your stay at Swissôtel Grand Shanghai. The hotel is in an upscale and prime area of the city with metro Lines 2 and 7 nearby and shopping malls around for leisure pleasure. Thank you again...More

Reviewed January 15, 2018 via mobile

This hotel is nice, fresh rooms, spacious. Beds are a bit hard, but for the rest comfortable. It is surrounded by malls , many high end products. Well recommended. One point of criticism: the music in the lobby is horrible and way to loud.More

Thank Hans v
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded January 22, 2018

Dear Hans v, Thank you for taking the time to share with us your recent stay experience at Swissôtel Grand Shanghai. Your feedback is very important to us. I am sure I will bring your comments to the related department. Please do not hesitate to...More

Reviewed January 14, 2018 via mobile

We received a spacious room on high floor, but the conditioner was heating or fan only...no cooling...The temperature in the room was 26C with both windows open. It took the entire day with technician visits and many talks to the reception, but finally we received...More

1  Thank Haim V
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded January 31, 2018

Dear Haim V, Thank you very much for taking your time to share your personal moments of your last stay at Swissôtel Grand Shanghai with us and the rest of the members of this online channel. We are delighted to know that you enjoyed location...More

Reviewed January 7, 2018

Swissotel Grand Shanghai has an excellent location, convenient to business destinations in central Shanghai and across the river from the Pudong region of the city. The complimentary free breakfast provides a wide range of foods from traditional chinese dishes to western continental to american style...More

Thank Mark M
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded January 22, 2018

Dear Mark M, It's really heart-stirring to start a day when we receive your nice compliments, do appreciate your sharing online. We will keep it up, and look forward to welcome you back again. Warmest Regards, Rena Fu Guest Experience Manager

Reviewed January 5, 2018

Already a fan of Swissotel hotels I was very pleased with this property. Modern rooms with great amenities and facilities. Great location for shopping or business, all within walking distance. Good fitness room and extensive breakfast buffet. Staff very helpful.More

Thank MichelleHeywood
Response from HotelManager-SSH, Guest Relations Manager at Swissotel Grand ShanghaiResponded January 22, 2018

Dear MichelleHeywood, We very much appreciate your comments regarding your stay at Swissôtel Grand Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#69 Spa Hotel in Shanghai
#125 Luxury Hotel in Shanghai
#471 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#69 Spa Hotel in Shanghai
#125 Luxury Hotel in Shanghai
#471 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (330)
Room & Suite (128)
Dining (17)
Business Centre & Event Rooms (1)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
MarkandSim0ne
May 8, 2017|
AnswerShow all 9 answers
Response from MTjourneys | Reviewed this property |
They have international power points.
1
Vote
norman d
June 8, 2016|
AnswerShow all 9 answers
Response from BigFishDiveClub | Reviewed this property |
I normally just walk to the airport shuttle stop right behind the building (City Air Terminal at Jing An temple). You either have to walk all the way around the City Air Terminal building to get to where the bus is at or I... More
0
Votes
May 12, 2016|
AnswerShow all 12 answers
Response from BigFishDiveClub | Reviewed this property |
Yes, on the Executive Floor, but why make your own coffee when the staff can make a freshly grounded cappuccino or Americano in 2 minutes. The service in the lounge is excellent and well worth the extra $.
0
Votes
Room Tips
"choose a different hotel"
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"Low floor units have no good view."
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"city view, above 9 floor is good"
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"ask for a quiet room facing Yu yuan rd"
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