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Swissotel Grand Shanghai

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Traveller (330)
Room & Suite (128)
Dining (17)
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Overview
  • Excellent48%
  • Very good40%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“jing'an temple”(41 reviews)
“swiss hotel”(9 reviews)
“business hotel”(37 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)
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All reviewsjing'an templeswiss hotelbusiness hotelspa areapillow menunanjing west roadmetro stationbusiness tripnespresso machinestar hotelexecutive floorexcellent locationcentral locationconcierge teambreakfast buffetlobby barstayed nights
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321 - 325 of 758 reviews
Reviewed May 25, 2015

Overall, a nice place with good service. Location is pretty good as it is close to nearby shopping on Nanjing road, and not far from restaurants and nightlife in French Concession and the bund. It's kind of in between the bund and the French Concession,...More

Thank Sfdays
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded May 26, 2015

Dear Sfdays, Thank you for staying with Swissôtel Grand Shanghai and submitting such a nice review. We are delighted to know you had a great time here enjoying the nightlife of this dynamic city. Your compliments of our rooms and services are highly appreciated. We...More

Reviewed May 23, 2015

This is a great Business Hotel, modern, comfortable and has reasonably spacious rooms. The service was professional but I would agree that check in staff and concierge lack a bit in warm friendly greeting department. Not a show stopper though and the girl serving us...More

Thank Brett C
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded May 25, 2015

Dear Brett C, Thank you for choosing Swissôtel Grand Shanghai for your business trip. We are delighted to read your pleasant experience with us. Your compliments on our room, services and breakfast are highly appreciated, and we will share them with our team members, specially...More

Reviewed May 22, 2015

The front desk reception needs better front line manager. No proper welcome smile reception to valued guest. Very poor reception especially a well branded hotel. Front desk employee has to phone their duty manager for authorisation where there should be a duty manager supervising the...More

Thank adstone888
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded May 25, 2015

Dear adstone888, It’s such a great honor to read a review from a return guest like you. Thank you for sharing your personal experience and opinions with us. We have already passed your compliments on Executive Club Lounge to our management and Executive Club Lounge...More

Reviewed May 20, 2015

As per usual the Swiss Grand comes up to power! Great location and great services for the business traveller and leisure traveller alike. Location is great due to being so close to subway and also local bars and of course Nanjing Road. Had access to...More

Thank Martin M
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded May 21, 2015

Dear Martin M, What a pleasure to read your review! We do feel so proud to meet your expectations in every aspect. It’s our mission to offer the comforts and convenience when you are travelling far away from home. We believe Swissôtel Grand Shanghai would...More

Reviewed May 18, 2015 via mobile

I like the hotel. It is near perfect, in terms of location, sleep quality and amenities. I like the location, there is plenty of malls like Forever 21 / Old Navy / branded goods within walking distance. It is also easy to get food. Located...More

Thank LeneLim
Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded May 20, 2015

Dear LeneLim, Warm greetings from Swissôtel Grand Shanghai. We are thrilled to read your review and know you spent a wonderful time with us. We are honored to provide you all the comforts and conveniences you need in Shanghai. Meanwhile, thank you for bringing up...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$139 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#69 Spa Hotel in Shanghai
#124 Luxury Hotel in Shanghai
#471 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$139 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Shanghai
#20 Romantic Hotel in Shanghai
#50 Business Hotel in Shanghai
#69 Spa Hotel in Shanghai
#124 Luxury Hotel in Shanghai
#471 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (330)
Room & Suite (128)
Dining (17)
Business Centre & Event Rooms (1)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
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MarkandSim0ne
May 8, 2017|
AnswerShow all 9 answers
Response from MTjourneys | Reviewed this property |
They have international power points.
1
Vote
norman d
June 8, 2016|
AnswerShow all 9 answers
Response from BigFishDiveClub | Reviewed this property |
I normally just walk to the airport shuttle stop right behind the building (City Air Terminal at Jing An temple). You either have to walk all the way around the City Air Terminal building to get to where the bus is at or I... More
0
Votes
May 12, 2016|
AnswerShow all 12 answers
Response from BigFishDiveClub | Reviewed this property |
Yes, on the Executive Floor, but why make your own coffee when the staff can make a freshly grounded cappuccino or Americano in 2 minutes. The service in the lounge is excellent and well worth the extra $.
0
Votes
Room Tips
"choose a different hotel"
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"Low floor units have no good view."
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"city view, above 9 floor is good"
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"ask for a quiet room facing Yu yuan rd"
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