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    Swissotel Grand Shanghai

    No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
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    2017-10-01 2017-10-02
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$139/night.

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    Traveller (286)
    Room & Suite (85)
    Dining (17)
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    Overview
    • Excellent49%
    • Very good40%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Hilton Shanghai
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,157)
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    371 - 375 of 706 reviews

    Reviewed 10 September 2014 via mobile

    The hotel is very conveniently located in the jinan district - walking distance to the train station, the French concession and shopping malls. I have actually walked all the way up to the bund from the hotel down nanjing road. The rooms are not as...More

    2  Thank Jacinta S
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 12 September 2014

    Dear Jacinta S, Thank you very much for writing your feedback regarding your recent stay here at Swissôtel Grand Shanghai. We are impressed that you like our location, room as well as F&B products. It’s our honor to provide you a memorable stay here in...More

    Reviewed 6 September 2014

    I consider this hotel to be in a good location and fits my preference as a business hotel with efficient service and adequate facilities and have stayed there in the last two years when I visited Shanghai. However, I have had bad experience in the...More

    1  Thank Alex C
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 12 September 2014

    Dear Alex C, Warm Greetings from Swissôtel Grand Shanghai. Thank you for taking time writing feedback regarding your latest stay here with us and please accept my sincere apologies for failed to meet your expectations. We truly regret that we gave you the worse impression...More

    Reviewed 5 September 2014

    Overall stay was comfortable but service was poor....check in/check out experience felt like staying in a cheap motel....terrible service, lack basic courtesy or pleasant manners. Will not stay at this hotel again.More

    Review collected in partnership with Swissotel Hotels & Resorts
    1  Thank Sandeep S
    Response from HotelManager-SSH, Front Office Manager at Swissotel Grand ShanghaiResponded 12 September 2014

    Dear Sandeep S, Warm Greetings from Swissôtel Grand Shanghai. I am currently reviewing your comments on trip advisor website and took the liberty to respond to you! We truly appreciate the feedback from our most valued guests in order to improve on the matters that...More

    Reviewed 1 September 2014

    I can't recommend this hotel enough. Have stayed here a few times now and have great experiences each time. The rooms are well acquainted and comfortable. The gym is excellent, and the breakfast is the best.More

    Thank RunninAllOver
    Response from HotelManager-SSH, Public Relations Manager at Swissotel Grand ShanghaiResponded 3 September 2014

    Dear RunninAllOver, Thank you very much for your feedback and let us know you had a wonderful stay here at Swissôtel Grand Shanghai. We are delighted you like our comfortable rooms as well as the gym and breakfast. We are looking forward to welcoming you...More

    Reviewed 16 August 2014 via mobile

    I stayed here 5 nights and at the beginning everything was spectacular and as you would expect for a hotel of this calibre. However what let the hotel down was a number of the restaurant staff with very poor customer service. I won't go into...More

    Thank Mark H
    Response from HotelManager-SSH, Manager at Swissotel Grand ShanghaiResponded 24 August 2014

    Dear Mark H, My name is Hoon Namgoong, Director of Food and Beverage at Swissôtel Grand Shanghai. Thank you for taking your time to give us a feedback about our service and I would like to offer my sincere apology for your negative experience at...More

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    Additional Information about Swissotel Grand Shanghai

    Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
    Location: China > Shanghai Region > Shanghai > Jing'an
    Price Range:US$151 - US$272 (Based on Average Rates for a Standard Room)
    Hotel Class: 5 star
    Number of rooms: 467
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$151 - US$272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Romantic Hotel in Shanghai
    • #27 Family Hotel in Shanghai
    • #31 Spa Hotel in Shanghai
    • #48 Luxury Hotel in Shanghai
    • #50 Business Hotel in Shanghai
    • #130 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 467
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Fairmont Hotels, Cheap Tickets, Orbitz, Ctrip TA, Booking.com, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Swissotel Grand Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • Swissotel Grand Shanghai Hotel Shanghai ,
    • Swissotel Grand Hotel Shanghai ,
    • Shanghai Swissotel Grand Hotel
    Add Photo Photos
    Traveller (286)
    Room & Suite (85)
    Dining (17)
    Hotel & Grounds (167)
    Bathroom (39)
    Business Centre & Event Rooms (1)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Sponsored by:
    Hotel Equatorial Shanghai
    607 reviews
    .78 km away
     
    The PuLi Hotel and Spa
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    .72 km away
     
    The Portman Ritz-Carlton, Shanghai
    1,674 reviews
    .85 km away
     
    Hilton Shanghai
    2,479 reviews
    .88 km away
     
    Nearby Restaurants
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    Noodle Artist (Jing'an)
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    URBN Restaurant
    8 reviews
    .08 km away
    Nearby Attractions
    Jing'an Temple
    1,077 reviews
    .48 km away
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    37 reviews
    .53 km away
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    .70 km away
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    8 reviews
    .56 km away
    Ask a question
    Questions & Answers
    MarkandSim0ne
    8 May 2017|
    AnswerShow all 9 answers
    Response from MTjourneys | Reviewed this property |
    They have international power points.
    1
    Vote
    norman d
    8 June 2016|
    AnswerShow all 9 answers
    Response from BigFishDiveClub | Reviewed this property |
    I normally just walk to the airport shuttle stop right behind the building (City Air Terminal at Jing An temple). You either have to walk all the way around the City Air Terminal building to get to where the bus is at or I... More
    0
    Votes
    12 May 2016|
    AnswerShow all 12 answers
    Response from BigFishDiveClub | Reviewed this property |
    Yes, on the Executive Floor, but why make your own coffee when the staff can make a freshly grounded cappuccino or Americano in 2 minutes. The service in the lounge is excellent and well worth the extra $.
    0
    Votes
    Room Tips
    "As usual. far from the elevator ..."
    Read review
    "Upper floor has better city view"
    Read review
    "City view and above 10th floor"
    Read review
    "Solo Traveler . . Standard Rooms are fine"
    Read review
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