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Wyndham Grand Plaza Royale Oriental Shanghai

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298 Reviews from our TripAdvisor Community

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Showing 123: English reviews
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Springfield, Virginia
Reviewed 3 weeks ago

I've stayed here quite a few times. The corner rooms are beautiful with great views and this location is not a long haul from the airport. The front desk staff and Concierge are very helpful with an excellent buffet in the morning. The next layer of staff is a little less helpful, it seems to mostly be a language issue...

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Helpful?
Thank DAB49
Hong Kong, China
Reviewed 16 February 2017

Stayed here on a short business trip in February. Internally, all looks very grand and rooms are well kitted out. I tried room service for a quick lunch and dinner. For lunch, "Beef noddles" were ordered. 70% consisted of noddles and 20% very poor quality beef which was as tough as jerky and vegetable which were not substantial. Grilled US...

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Thank Nisekoite
Los Angeles, California
Reviewed 17 December 2016 via mobile

Beautiful well laid out room with large, well designed bathroom and great views! Location is a little far afield for business travelers or tourists but the views of the river, bridge and port areas make it worth the trek.... Staff is moderately capable for Western travelers but tries to be helpful.

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Thank jktravel7
PVG
Reviewed 7 December 2016

Had to call for maintenance yet again! This is fine hotel but showing poor overall maintenance especially in rooms. Stay here 2 or 3x monthly. Every trip it's something- lamps phone tv electric sockets fuses. Add cold food on hot buffet table and it seems the management just doesn't get idea of consistent quality. Today found bug on bed, right...

Review collected in partnership with Wyndham Hotel and Resorts
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Thank White J
Colorado Springs, Colorado
Reviewed 26 November 2016 via mobile

Hotel looks spectacular on the surface. The staff is somewhat helpful, but not overly friendly. The breakfast buffet is just ok. The fitness center is bad. One elliptical and always hot. The pool looks nice. Hotel isn't close to any good restaurants or bars. Constant construction on the road out front.

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Thank 719HDTraveler
Te Anau, New Zealand
Reviewed 14 September 2016

I was unfortunate enough to be part of a group travelling from London, UK on 14th September 2016, I experienced a huge scene with another group of tourists who were being threatened by the Management who were screaming and shouting at the other guests. This scene continued with the Hotel staff being loud and abusive! Our party was totally shocked...

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Thank phenomena_12
CHICAGO
Reviewed 12 September 2016

I wish this hotel could be in a different location. Have stayed there twice. Not close to a subway station, have to take a taxi. The hotel is beautiful the rooms are very nice thought the see remote controlled bath window was cool. The in house restaurant was kind of expensive. Would be a five star if it was in...

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Thank t O
Brighton, Michigan
Reviewed 25 August 2016 via mobile

The hotel looked nice and had pretty good reviews. The room had air and was mostly clean. Dirt on the bathroom floor. The receptionist was rude. Couldn't get me a shuttle to airport 12 hours in advance. They charge you for bottled water in addition to buffet price when asking for bottled water. Really? They give you 3 free small...

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Thank Americangirl10
Elmhurst, Illinois
Reviewed 5 August 2016 via mobile

I stayed here for business, the staff is friendly enough though the hotel has an air freshener fragrance that is quite strong when entering. The hotel has beautiful rooms that are large and spacious, I was on a high floor room. The views are great from some of the rooms, but the food here is not the most appealing. I...

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Thank Chooseynat
Reviewed 22 June 2016

Hotel rooms are big enough and above 10th floor are very quite, very clean and with fine operating AC. Have got extra discount of 15%, so the price was more than acceptable. Very friendly and helpful front desk staff. Great swimming pool, SpA and gym. Big and great breakfast, Trouble is to have the cab on time, so be little...

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Thank Mato D

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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Plaza Royale Oriental has a fine range of elegantly furnished guest rooms, conference rooms, function rooms, western, Chinese and Japanese restaurants, bars, and an International Spa and Fitness Centre. With a high standard of superb personalized services our aim is to provide you with a “home to come home to” where we delight in delighting you. As mainland China’s first Plaza Royale brand and Howard Johnson International’s flagship hotel in the region, the 522 room luxurious 5-star Plaza Royale Oriental Shanghai is located prominently on Pudong Avenue facing the Huang Pu River, a stone's throw from many CBDs and renowned landmarks. ... more   less 

Additional Information about Wyndham Grand Plaza Royale Oriental Shanghai

Address: No.2288 Pudong Avenue, Pudong New District, Shanghai 200136, China
Region: China > Shanghai Region > Shanghai > Jinqiao
Price Range: $125 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Oriental Shanghai 4.5*
Number of rooms: 501
Reservation Options:
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Also Known As:
Wyndham Grand Plaza Royale Oriental Shanghai Hotel Shanghai
Hotel Style:
#69 Spa Hotel in Shanghai
#95 Best Value Hotel in Shanghai
#96 Business Hotel in Shanghai
#146 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Grand Plaza Royale Oriental Shanghai staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are large with outstanding views”
 of 5 bubbles DAB49, 2 Mar 2017 | Read review
“River facing rooms will have to deal with MAJOR construction outside, views are not what you would call "breathtaking".”
 of 5 bubbles donaldf968, 10 Jun 2016 | Read review
“Higher floor for better views (when there's less smog, but definitely not as bad as Beijing)”
  • This was a view on a GOOD day
  • Very well equipped bedroom
  • Bed was well made up.  Very comfortable.
  • Shower
  • Great bathroom
 of 5 bubbles Gassho, 12 Nov 2015 | Read review
“ONLY accept Royal Executive rooms. Ask for a room with a river view.”
 of 5 bubbles joannae234, 17 Oct 2015 | Read review
“Rooms great but do not eat the food”
 of 5 bubbles KeithH852, 10 Jul 2015 | Read review
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