While there are currently few foreign tourists in Shanghai, upmarket hotel businesses continue to boom as wealthy Chinese are forced to take 'staycations'. In this repect, the PuLi is ideally situated in Shanghai. Most of the clientele will already have done the Bund whereas the Jing'an area still has plenty of attractions, not least high-end shops and an excellent selection of restaurants. The PuLi is ideally situated for such people and, for other reasons, also proved highly suitable for this laowai. There is a fair amount of competition in this district but the PuLi holds its own because of its exceptionally attentive staff. Being upgraded to an executive suite certainly helped to form a favorable impression on check-in but staff in the communal areas would not have had such information and still behaved impeccably. The suite itself proved to be sizeable but with a minimalist style - there were no photographs or paintings just a couple of objets d'art. The sleek grey brickwork on the wall facing the bed was a particularly nice touch. There is no separate bathroom so guests need to be comfortable seeing each other at their 'ablutions'. The bath was by the window, which allows guests to admire the Yan'an expressway in all its glory from the 23rd floor. Lighting, perhaps inevitably, was a bit dim and the switches were the usual nightmare - each had very faint labelling, so that it was impossible to read them in low light conditions, and there appeared to be no master on/off switch. The pedestal basins were fine but water was controlled by somewhat fussy 'joystick' taps, which guaranteed that water would drip from wet hands onto the floor. Additionally, there was not much in the way of surfaces near the basin to accommodate guest toiletries. Speaking of toiletries, the hotel currently still provides little plastic bottles of complimentary shampoo, conditioner and shower gel by default. I should stress that these are minor carps - overall the room was comfortable with a reasonably-sized bed and all the facilities one would expect. A particular highlight was the service, both associated with the room and in the communal areas. Little details matter - for example, a guest trying to log into the Hotel's WiFi system in the lobby was instantly helped by a member of staff. Similarly, on seeing guests walking towards lifts, staff would anticipate their needs and call a lift. Although I didn't try the spa, it should be noted that the swimming pool requires guests to wear swimming caps. Is this really necessary? Other high-end hotels don't have such a rule and it's unlikely that many male guests will have them. I'll write a separate review of the Michelin one-starred Phénix restaurant in the hotel but, suffice to say here, it was a highlight of the stay. Overall the PuLi exceeded expectations. Who could ask for anything more?…
The location is near the main shopping district of Jing'An. The decor of the common areas and rooms is the key selling point. Very stylish, with a combination of modern and asian. The entire hotel has a serene feel. I stayed here about 7 years ago and the place still looks great, which says a lot about their upkeep. Most hotels in China look run-down and worn after a couple years, but not the Puli.
Really enjoyed our staycation at the Puli. We were only on the 7th floor, but still had a view over Jing’an Temple and Park. Staff were amazing and we really enjoyed the pool. The entrance is sort of hidden away, but the hotel is very central for walks and things to do and restaurants. Only downside - some of the breakfast items were out too long and were a bit chewy- including the dumplings. Otherwise, it’s a reasonable breakfast for the Western palate.
I had the chance to stay two nights in this beautiful property. I would like to thank the whole team of the Puli hotel for their sense of hospitality. The hotel is very well appointed and comfortable. A real urban resort.
Stayed here on the last leg of my biz trip. Enjoyed it - particularly the spa and the gym/pool facilities. The service was top notch (in mandarin) and the food good. I do think the rooms need a bit of touch up as the fixture is beginning to age a bit.