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The PuLi Hotel and Spa

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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The PuLi Hotel and Spa
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1,397 Reviews from our TripAdvisor Community

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There are newer reviews for The PuLi Hotel and Spa
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Showing 997: English reviews
Austin, Texas
Reviewed 13 December 2014

Visited Shanghai once in a while and Puli is definitely among the best luxury hotels I have stayed in Shanghai(like Mandarin Oriental, Hyatt on the Bund, Westin on the Bund etc. and so far Puli is the best). The hotel is more than satisfaction in many aspects except for its less favorable location. The front desk is very helpful, the...

Thank Tom W
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a lovely review following your stay at The PuLi. I really appreciate you special note on Jack and Victor at the Front Desk - they are truly super** and are valued team members who really make a difference at the front. They will be happy to know their hard work and friendly and...

Reviewed 12 December 2014

An absolutely fabulous hotel, an oasis in a very busy city. Excellent staff rooms and facilities. Very conveniently located. Food good and rooms of a high standard. I would highly recommend it. Pool and spa area fantastic

Thank Karen R
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for posting a review on TripAdvisor following your recent stay with us at The PuLi. I am delighted to read you found our staff, food and overall facilites to be excellent and that our location was favorable to your needs during your journey. I hope to have the pleasure of welcoming you back in...

all the way
Reviewed 11 December 2014

The name of the hotel ' The Puli ' sounds so beautiful ,what impressed me most is the Luxe Hideaway experience you will feel escape the great pressure in this big city. It is really not a traditional 5 star hotel more like a boutique and luxury hotel good for business as well as for family . You will find...

Thank Nyx C
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for your most generous TripAdvisor review following your stay at The PuLi. My team and I are very happy to read you had such a relaxing and great stay and that you were able to escape from all the city pressure and find comfort at our hideaway! I have to agree with you - the Club...

Reviewed 9 December 2014

great hotel that delivers standards expected in a world class hotel. it has a great blend of being a boutique hotel with all the amenities. the spa is amazing with great treatments. the rooms are spacious and provides all that you ever need. not to be missed. if you are used to amazing service, this is where it is at...

Thank FRParadise
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for your repeat visit to our Urban Resort and for posting your comment on TripAdvisor. I am so happy to note that we were able to deliver on our standards and that your return visit was a pleasurable one. Thank you for believing in us and our product. My team and I look forward...

Singapore, Singapore
Reviewed 8 December 2014

The goods and great: - Free nibbles (authentic chinese sweets + fruits) and free minibar including beers and soft drinks and nespresso machine with awesome coffee and also fine tea. That's pretty rare in 5 stars - Amazing view of the temple, park, French concession - Amazing pool and spa area (i would go there everyday, so luxurious and privacy...

Thank dreenyd
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I really appeciate receiving your detailed review and thank you for the time and efforts in putting this down. My team and I are very pleased to note that your stay was such a success and please rest assured that your comments have been read with interest. I would like to elaborate on some of the observations you...

Birmingham, Alabama
Reviewed 7 December 2014

The PuLi offers world-class facilities and customer service. Our room was beautiful and had excellent amenities. The staff were very professional and gracious. The concierge always assisted with writing down and translating addresses for communication with taxis or drivers, as well as recommendations for restaurants and landmarks. The design and aesthetics of the hotel make it an oasis in the...

Thank Hotsauce-BHM
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting such a lovely review on TripAdvisor following your stay at The PuLi. I am delighted to note that your stay with us was a successful one and that you enjoyed our facilites, customer service and location to its fullest. As a General Manager it is always nice to read how our valued guests appreciate...

Santa Fe, New Mexico
Reviewed 4 December 2014

I recently spent ten days in Shanghai, mostly a holiday, and my first time in China. When I was planning the trip, I looked at hotels and was drawn to the Puli. It just looked and felt right. I ended up renting a vacation rental apartment through Trip Advisor, but it was a mistake. I thought I would be glad...

1Thank cadillac4
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I really appreciate you taking the time to write such a detailed and generous review on TripAdvisor following your stay at The PuLi. Thanks for recognizing Jana and Mike and our staff in general - they will be very happy to read your kind words of praise!. My team and I are glad you enjoyed the decor of...

Hong Kong, China
Reviewed 2 December 2014

I have stayed at other luxury hotels around Shanghai in the past but the Puli is now the only hotel I would consider. The decor and ambiance of this hotel is just perfect, the earthly luxury gallery style makes it so warm and inviting even thought the hotel is situated right in the heart of busy Jing'an you just do...

Thank international_guy25
Dubai, United Arab Emirates
Reviewed 2 December 2014

I like a lot the Pulli and I always stay there when I am in Shanghai. Since I always arrive early morning and leave late at night I always take the club room that allows early checkin and late checkout. Great service at that price.

Thank Paoloc0211
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you so much for returning to The PuLi and for posting a TripAdvisor review - this is very much appreciated! It is always rewarding to receive such fabulous feedback on our Club category. I concur with you that The Club package represents tremendous value for money and that the various amenities you get with it are equally...

Beijing, China
Reviewed 23 November 2014

This hotel is gorgeous and makes a strong impression from the get-go. Its aesthetics are impeccable, and is worth staying in for its design touches alone. Its views and location are excellent, and the only thing that would prevent me from staying again at this hotel is the fact that the staff seemed nonplussed with my queries at times, perhaps...

Thank Beelzeboobs
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, It was a pleasure having you stay with us and I thank you for your valuable time spent in evaluating our products and services through TripAdvisor. Whilst I was pleased to read that you were generally very satisfied with the physical hardware of the hotel, I was sadened that you felt some of our team members did not...

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14/05/2017 15/05/2017
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Staying in Jing'an

Neighbourhood Profile
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood


  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $388 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#6 Spa Hotel in Shanghai
#6 Luxury Hotel in Shanghai
#181 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
10 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand rooms offer lovely views of Jingan Park”
suitdude30, 9 Apr 2017 | Read review
“Top floors are quieter, but all rooms are very nice.”
MatthewPhx, 18 Mar 2017 | Read review
“I have stayed in a Grand Room the 2 times I used this hotel, it is very nice.”
Pugliola, 14 Mar 2017 | Read review
“My room on the 16th floor overlooking Jing'an Park was quiet and well-insulated from street noise”
  • Sink and bath
  • The room
  • View from the room on the 16th floor
FactotumDellaCitta, 20 Feb 2017 | Read review
“I was on the 9th floor and it was quiet. I overlooked the park and Jingan Temple....and had a view of the city lights....great!”
  • this photo allows you to see the comfortable couch and the super bath..with a great view
  • you can sit comfortably on the chairs, eat at the table and watch TV...I loved it!
583lorraineo, 3 Feb 2017 | Read review
5 of 5
US$302* /night
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