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The PuLi Hotel and Spa

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1,347 Reviews from our TripAdvisor Community

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Showing 959: English reviews
London, United Kingdom
Reviewed 9 March 2014

The Puli was recommended to me by a friend who has been living in Shanghai for the past four years and who knows most of the top end hotels in the city very well. He said the Puli was a cut above all the others - the only place to stay. I am glad we followed his advice - it...

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Helpful?
1Thank Will B
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your detailed feedback from your first stay with us. We are honored that you have become a fan of The PuLi. I am delighted that we exceeded your expectations in respect to the sophisticated but friendly and gracious service, the overall comfort and relaxation and the high level of culinary...

New York City, New York
Reviewed 7 March 2014

This is wonderful place for you to feel so warm and peaceful once you stay in. You will feel back to home after a day of exhausting busy meeting, visiting places, or social life. The hotel is located in the one of most convenience area with full of amenities you need. We, all our colleagues, tried to find some other...

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Helpful?
Thank JY1688
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you for sharing your feedback from your recent experience at The PuLi. I am so pleased that our convenient location and peaceful guest accommodations exceeded your expectations and that we were able to offer such a home away from home setting to you and friends. We pride ourselves on providing our guests with warm and friendly service...

Reviewed 4 March 2014

If Heaven could be translated in comfort that is the Puli in Shanghai. From the moment you get into reception to the moment you leave, everything is seemless. Everything works and you feel like the world has not issues at all. This is how I felt staying there for almost a week. The food is unbelieveably good, the customer service...

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Helpful?
Thank Andrerafaeluk
Jan_B_Tibaldi, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guests, Thank you so much for your great review following your week long "heavenly" stay at The PuLi. I am very happy to read you were comfortable from the time you entered the lobby till you departed and that everything worked so well and was seemless. My entire team will be delighted to hear that they indeed were successful...

Reviewed 25 February 2014 via mobile

Tucked away behind grand other buildings is a jewel of the east. The Puli, part of a large chain of luxury hotels globally, is to be found. For not a lot a night £178 you get a suit , breakfast , amazing service and a free mini bar, sweeties and much much more. China offers much to many , but...

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Helpful?
Thank Jonathan C
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Many thanks for posting your great review on TripAdvisor following your stay at The PuLi. I very much appreciate you mentioning how your stay with us represented excellent value for money and more importantly how amazing our colleagues were in executing amazing service as a team in a polite and smiling manner. The culinary team will be equally...

Louisville, Kentucky
Reviewed 24 February 2014

I recently spent 3 days in Shanghai - the hotel was beautiful, the staff was excellent, and the room was great. I had breakfast there two day and it was wonderful and fast. The room was comfortable with stunning views.

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Helpful?
1Thank TIm D
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I am delighted to read your review and thank you for taking the time to write such excellent comments following your recent stay at The PuLi. I am pleased to know you had such a wonderful and comfortable experience and I will certainly share your kind words with all our team members so that they can see that...

Hong Kong, China
Reviewed 23 February 2014 via mobile

A very stylist hotel right next to a shopping center and metro. The room is slightly smaller than other hotels in Shanghai, so the room has adapted an open design. For those who wants to share the room with a stranger, there might be a privacy issue. And due to its design, everything is hiding inside cupboards, which makes it...

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Helpful?
1Thank Musesilvergirl
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Thank you very much for your comments posted on TripAdvisor following your stay at The PuLi in December. I am delighted to read that you had an enjoyable stay with us and rest assured, your valuable comments have been taken in the spirit intended. Our room size is very much in line with all of the luxury hotels...

New York City, New York
Reviewed 22 February 2014

The hotel has a great vibe overall: modern international natural chic, with great interior architecture. It's spotlessly clean and the staff is attentive, if not overly friendly. The rooms have an open layout with tubs in the room. The beds are very comfortable. There's room to do work in the rooms, as well as free mini bar and snacks and...

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Helpful?
1Thank randygoldberg
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Your comments posted on TripAdvisor were very well received - thank you for taking the time to summarize your stay! It is always a great pleasure to receive such great accolades from our guests such as your fine self. The entire team works very hard to ensure a very high service standard is maintained - from the time...

London, United Kingdom
Reviewed 22 February 2014

I have just spent a week at the Puli. It is simply the best city hotel I have ever experienced. I have stayed in 5 star hotels in many capitals and the Puli is really that good. The design is superb. The atmosphere is spot on. The staff and service is faultless, but not a pretentious or over the top....

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Helpful?
Thank Frenchvoice
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I very much appreciated you taking the time to comment so graciously on TripAdvisor following your week's stay at The PuLi. It is always gratifying to read that your experience was such a great one, from the design to the atmosphere and most importantly, that the staff was faultless in their unpretentious approach in ensuring that our guests...

Singapore, Singapore
Reviewed 21 February 2014

Although I was very unlucky with the weather in Shanghai, my choosing THE PULI Hotel and Spa was the best decision. Aside from its perfect location, the staff is extremely friendly and helpful. My room had a beautiful view on the park. From home, I booked a day tour with driver and guide to see Shanghai as well as a...

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Helpful?
Thank Andrea M
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, I was very pleased to read your nice comments following your stay with us at The PuLi - thank you for taking the time to post your great review on TripAdvisor. Yes, unfortunately this time of the year can be a little tricky when it comes to sunny days.... I am very happy to read that despite the...

Melbourne, Australia
Reviewed 19 February 2014

was one of the trips where only phuket and my brothers wedding was plan but had to get to shanghai at some point for Biz... and well found my self via Chinese whispers @ the Puli!!!' I give it my patented @ thumbs Up!!! Met some great peeps who work @ the puli and some great peeps who were staying...

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Helpful?
1Thank Phoenix H
Jan_B_Tibaldi_Puli, General Manager at The PuLi Hotel and Spa, responded to this review

Dear Guest, Wow, what a fabulous review - thank you very much for your very kind words of appreciation. I am delighted your trip to Shanghai was such a successful one, both from a business and personal note. And to have matched your d.o.b. with your roomnumber - what a coinsidence and good omen it turned out to be! As...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience marks a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new spatial and guest experience, to heighten discovery and bring delight to the senses. The PuLi, with 26 floors, 193 rooms and 36 suites will offer 24-hour in-room dining as well as 24-hour concierge, laundry and valet services. The hotel's signature 120-seat restaurant located on level 2, also boasts impressive views across the park. A 32-metre Long Bar will offer one of Shanghai's "longest" wine and champagne selections by the glass. The bar and lounge will create a chameleon-like atmosphere as the space transforms in character and mood through the day. A superbly equipped state of the art gymnasium, sauna, steam room, jacuzzi pool, 25-metre lap infinity pool as well as the first Anantara spa in Shanghai operated by the award-winning spa group, is available to all guests on level 3. ... more   less 

Additional Information about The PuLi Hotel and Spa

Address: No.1 Changde Road, Shanghai 20004, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $304 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The PuLi Hotel and Spa 5*
Number of rooms: 229
Reservation Options:
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Also Known As:
The Puli Hotel Shanghai
Hotel Style:
#2 Family Hotel in Shanghai
#4 Romantic Hotel in Shanghai
#5 Business Hotel in Shanghai
#7 Spa Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#180 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The PuLi Hotel and Spa staff and other travellers.
8 questions
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Questions? Get answers from The PuLi Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The club room is worth it!”
 of 5 bubbles cindyhonghong, 2 Jan 2017 | Read review
“Grand Studio. Great View!”
  • Enjoyed the upgraded amenities....
 of 5 bubbles KingKongLee, 28 Dec 2016 | Read review
“if you can, reserve the Club rooms”
 of 5 bubbles 967philipped, 27 Dec 2016 | Read review
“Club floor rooms”
 of 5 bubbles woutwout822, 5 Dec 2016 | Read review
“Higher floors are best and but don't bother with Club levels if you don't need the extra service.”
 of 5 bubbles travellish, 4 Dec 2016 | Read review
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