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The Sukhothai Shanghai

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380 Weihai Road, Jingan District, Shanghai 200041 China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (901)
Room & Suite (105)
Dining (78)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20-06-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Sukhothai Shanghai
Updated 20-06-28 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#62 of 5,017 hotels in Shanghai
Location
Cleanliness
Service
Value
Contemporary in design, the hotel is located within the HKRI Taikoo Hui, adjacent lifestyle retail mall and a short walk to metro line 2, 12 and 13 connecting to other sightseeing and business districts. A member of Small Luxury Hotels of the World, the hotel comprises of 201 well-appointed rooms and suites and feature HD television with soundbar, WIFI, mini bar cum wine cellar, organic bath amenities and Nespresso coffee machine. The hotel boasts 5 stunning lifestyle venues. La Scala serves fresh-to-order Italian cuisine, URBAN Cafe for an authentic Southeast Asian fare and URBAN Lounge offers a collection of premium gins and tonics and afternoon tea. A bistro by day and a bar by night, The ZUK Bar is the place to go for artisanal cocktails. Beans & Grapes serves a healthy selection of light fare and beverages. For relaxation, access to our 24-hours fitness and pool or The Retreat offers a range of holistic wellness spa programs.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Bicycle tours
Kids stay free
Paid public parking on-site
Secured parking
Wifi
Pool / beach towels
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Babysitting
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Newspaper
Non-smoking hotel
Shops
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, Chinese, German and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
145Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
693Reviews1Q+A11Room tips
Traveller rating
  • 658
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  • 6
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Popular mentions
HenrylwSun wrote a review May 2021
1 contribution
As a discovery black membership. I was surprised that I got billed out at 12 without asking me whether I need any late check out or not. Other than that the hotel got perfect everything. Hope you would keep this in mind and we’ll train your employees
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from , 总经理 at The Sukhothai Shanghai
Responded May 31, 2021
Dear HenrylwSun, Thank you for sharing your reviews with us and I am very disappointed to learn of the unpleasant experience you have encountered during your stay with us. We will definitely share your feedback with the concerned departments and will re-enforce our training process with the team. Despite this, we hope to be able to redeem our shortcomings that this not norm in our hotel and to give us a chance to make it up on your next return trip. Best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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Bernard8999 wrote a review Apr. 2021
Shanghai, China7 contributions
What has the general manager or the management people done to this hotel ? It was a good hotel with the design but the people attitude is really so poor now . What happen ? The front desk staff was so bad . The food at the restaurant was exceptionally disgusting . The waiter was poor in any English ability . Their managers in black were arrogant.
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Date of stay: March 2021Trip type: Travelled with friends
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Response from , 总经理 at The Sukhothai Shanghai
Responded Apr. 27, 2021
Dear Bernard8999, It is rather disturbing to hear that you encountered bad experience with the poor attitude of our associate. As you may have read from the reviews from our guests, it is not a norm behavior of our associates. Hence, please visit our official website to reach out us for sharing more information so I can personally contact you to find out more. It is important to hear from you as it is always our mission to strive to delight each and every of our guests. Sincerely yours, Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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梦熊 郑 wrote a review Apr. 2021
1 contribution2 helpful votes
The front desk, Han Wang, hates American. She throw my passport and extreme bad attitude. And she never scared! When I told her that, she just said go talk to manager! Extreme sick management system!!
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Date of stay: April 2021Trip type: Travelled solo
2 Helpful votes
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Response from , 总经理 at The Sukhothai Shanghai
Responded Apr. 26, 2021
Dear _D7963DU, Thank you for sharing your reviews with us and it is rather disturbing to hear that you encountered bad experience with the poor attitude of our associate. Your feedbacks are essential for our service improvement and I will personally oversees that all your comments are addressed and that everything will be in order on your next visit. Despite this, we hope to be able to redeem our shortcomings that this not norm in our hotel and to give us a chance to make it up on your next return trip. Best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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hmakot321738 wrote a review Mar. 2021
1 contribution
It was my first business trip to the city from BJ this year, and the stay with you was just perfect room, amenities, gym, over 200+ gin bar to a restaurant, etc... also I must say a welcome letter from Mr. Tai was very lovely. I will stay whenever I am in the city from now on. Thank you for your excellent hospitality.
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from , 总经理 at The Sukhothai Shanghai
Responded Mar. 23, 2021
Dear hmakot321738, It is always nice to receive a review on the social site, especially if it is a positive feedback. We strive to delight each and every of our guests and it is extremely encouraging for someone to tell us what we have done right. Thank you for taking time to share your experience and it really means a lot to all the associates at The Sukhothai Shanghai. We look forward to welcoming you back in the near future. With best regards. Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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geraldang2021 wrote a review Mar. 2021
Shanghai, China1 contribution
This boutique hotel is nestled in the city centre in a very convenient location. You can literally expore the city centre entirely on foot, a subway station is less than 5 mins walk from the hotel. The rooms are clean and of a good size. Checking in was a breeze and staff were extrenely friendly. Best part is their breakfast on Saturday morning extends until 11am. That gave us more sleep-in time on Saturday morning
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from , 总经理 at The Sukhothai Shanghai
Responded Mar. 21, 2021
Dear geraldang2021, I appreciate your positive feedback on your overall experience with us. At The Sukhothai Shanghai, our dedicated associates are always readily on hand to curate an experiential experience for each and every of our guests and I am glad that it was reflected in your recent stay with us. Your compliment means a lot to us as we strive to perfect our service quality as we move forward. My colleagues and I certainly look forward to serving you again soon. Best regards Thomas Schmitt-Glaeser Vice President / General Manager The Sukhothai Shanghai
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PRICE RANGE
US$195 - US$285 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an / Shimen Er Lu (Shimen Second Road)
NUMBER OF ROOMS
201
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Frequently Asked Questions about The Sukhothai Shanghai
Which popular attractions are close to The Sukhothai Shanghai?
Nearby attractions include Blackstone Magic Bar (0.5 km), Shanghai Wujiang Road Entertainment Street (0.5 km), and HKRI Taikoo Hui (0.4 km).
What are some of the property amenities at The Sukhothai Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Sukhothai Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Sukhothai Shanghai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Sukhothai Shanghai?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to The Sukhothai Shanghai?
Conveniently located restaurants include Urban Thai, Starbucks Reserve Roastery Shanghai, and Vanca`s Ribs & BBQ (Bulgarian Cuisine).
Are there opportunities to exercise at The Sukhothai Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Sukhothai Shanghai have an airport shuttle?
Yes, The Sukhothai Shanghai offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Sukhothai Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sukhothai Shanghai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Sukhothai Shanghai?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Japanese, and Malay.