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Holiday Inn Express Shanghai New Hongqiao

HIExpress.comUS$47*
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#1,999 of 5,031 Hotels in Shanghai
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Shanghai New Hongqiao
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67 Reviews from our TripAdvisor Community

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Showing 31: English reviews
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Reviewed 5 days ago NEW

Cannot expect too much as it is not grand or luxury style. Rooms are clean but with the smell of smoke although it is a non-smoking room. I was told that hotel full house at the morning and request a high floor but failed... (perhaps fall into the exhibitions period) Hotel's located near the exhibition center but far away from...

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Helpful?
Thank Andrew C
zhang g, Manager at Holiday Inn Express Shanghai New Hongqiao, responded to this review

Dear guest, Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. And if there is anything wrong during your stay please don't hesitate to contact our front desk, we will try our...

HK
Reviewed 22 March 2017

I stayed there with my friends in mid of march. When we'd checked in, front desk offer us a smoker room which we are non-smoker. So we go down the front desk and requests another room to move. Having checked others room, we got offer to higher level suite which is acceptable. The cleanliness of the room is fair. The...

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Helpful?
Thank Eva L
zhang g, IHG Social Listening Team at Holiday Inn Express Shanghai New Hongqiao, responded to this review

Dear Eva L, Thanks for choosing to stay in our property. We appreciate your stay with us and are quite sorry to know that you were not properly arranged. Actually,smoking has be banned in all enclosed public locations starting Mar 1, according to a regulation issued by Shanghai government. We sincerely apologize for any inconvenience caused by other guest's violation...

Reviewed 14 March 2017 via mobile

We booked this hotel as it was close to hongqiao railway station and we had to catch bullet train early morning. Room was not much spacious but had all general amenities available. There was smoking smell in their room despite on non smoking floor Reception staff was good Breakfast buffet was average for a vegetarian diet.

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Helpful?
Thank Ayushi A
zhang g, Manager at Holiday Inn Express Shanghai New Hongqiao, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay with us. We are pleased to see that you were satisfied with our service. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We look forward to welcoming you back to our hotel again. IHG...

Verona, Italy
Reviewed 14 June 2016

This is the best skill of this hotel. For all the other points it is a medium level hotel. Medium breakfast (too much Eastern...) The rooms are quite clean, but there was smell of smoke even if we had a no smoking room...

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Helpful?
2Thank MRSWAR1972
zhang g, IHG Social listening Team at Holiday Inn Express Shanghai New Hongqiao, responded to this review

Dear guest, thank you for your stay in Holiday Inn Express Shanghai New Hongqiao and your exciting comments. Thank you for appreciating excellent position near the exhibition center. It focuses on medium level guests. So it offers simple and quick services, which deserve every coin of it. We will check what happened to no smoking room and try our best...

New Delhi, India
Reviewed 22 May 2016

Compact hotel , true to Express theme. Rooms were neat and well maintained though long corridors to reach rooms is a task. Front office not very well verse in English but quite helpful. Hotel is close to NECC. Just across the hotel is a local market,ATMs,KFC etc.Breakfast sufficient. Pudong airport is almost 70 kms from here.

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Helpful?
Thank GUN9
zhang g, IHG Social Listening Team at Holiday Inn Express Shanghai New Hongqiao, responded to this review

Dear guest, thank you for your stay in Holiday Inn Express Shanghai New Hongqiao and your exciting comments. From your high mark, we know you were very satisfied with your last stay except for the price. As a mid-ranged hotel, it offers quick and simple services, which deserve every coin of it. Hope your next arrival would be an ever-lasting...

Reviewed 2 December 2015 via mobile

It's one of those places that I do not know how to rate. It's clean and (what's most important for me) very close to Shanghai Exhibition Center. Everyone in the hotel tries to make your visit as nice as possible, but... - it stinks, as smoking is allowed (even if not allowed, no one cares about it) - almost no...

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Helpful?
Thank Przemysław C
zhang g, IHG Social Listening Team at Holiday Inn Express Shanghai New Hongqiao, responded to this review

Dear guest, thank you for your stay in Holiday Inn Express Shanghai New Hongqiao and your detailed comments. Your detailed comments are great instructions for hotel to make improvements. Sorry to read this stay makes you a little bit uncomfortable. Firstly, I suggest you reserve a non-smoking room next time. Secondly, we teach our staff to speak English. Third, the...

Leamington Spa
Reviewed 12 September 2015 via mobile

Air conditioning non-functional (room stayed at 27 degrees no matter what setting and/or mode the thermostat was set to). No fridge in room. Cleaner kept opening windows letting in mosquitoes. Glasses/mugs not cleaned. Some dirty towels removed but not replaced. Rude reception staff. No hotel bar/shop. Noisy location (surrounded by factories working 24/7). Unstable and slow wifi. Almost no information...

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Helpful?
Thank davercox
Ridgefield, New Jersey
Reviewed 9 August 2015 via mobile

I have stayed here more than 180 days a year since 2011. Back then, the original General Manager was the very best pro I have ever met in my 30+ world travel years. She made this location to the very top in Asia/Pacific region. Since her departure a couple of years ago, the service kept going down. Today, it still...

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Thank djyintl
Reviewed 7 August 2015 via mobile

Stayed here one night in transit while gng to Xiaoshan next day.. Room is very comfortable bed and pillows very nice..reception speaks ok English you can get away with it.. Breakfast was nice not bad.. Good choice of food for Western taste.. Overall if you need a place to sleep and remove all jet lag this is the hotel to...

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Helpful?
Thank Aziz A
Landgraaf, The Netherlands
Reviewed 22 May 2015 via mobile

Stayed here during CMEF convention Good points: - The room was clean and looked very well - Good location if you need to be in Shanghai for the exhibition center. Points of improvement: - The breakfast could be better. Not really a lot of 'safe choices' for European visitors. - There is not a lot around. You can visit the...

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Helpful?
Thank Rick W

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Holiday Inn Express Shanghai New Hongqiao

Address: No.1917 Huqingping Road, Shanghai 201702, China
Region: China > Shanghai Region > Shanghai
Price Range: $70 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Shanghai New Hongqiao 3.5*
Number of rooms: 241
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Also Known As:
Holiday Inn Express Shanghai New Hongqiao Hotel Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Shanghai New Hongqiao staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you check the room before accept the room as the room may be odor”
eval668, 22 Mar 2017 | Read review
“This is budget hotel, all rooms are pretty much the same, not much of view, unless you think watching traffic could be interesting.”
K507AFmikew, 19 Sep 2014 | Read review
“If you are in a rush to check-out, just take the elevator even if its going up instead of down. Or u'll be waiting for a real long time.”
SoulSearcher91, 30 May 2014 | Read review
“No idea, my stay was only one night”
debjy0tir, 12 Apr 2014 | Read review
“facing the back for silence to front still quiet but slightly more noisy.”
gemsintheworld, 5 Dec 2013 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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