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Renaissance Shanghai Putuo Hotel

6.7 km from Shanghai centre
  • Room Service
  • Fitness centre
  • Restaurant
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No.50 Tongchuan Road, Putuo District, Shanghai 200333, China
Name/address in local language
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465 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Shanghai, China
Reviewed 2 weeks ago

I have met the worst experience in Renaissance Shanghai Putuo Hotel since I join MarriottReward . The situation is as follows: 1, CHECK IN, I used to ask whether the upgrading of suites, staff percussion keyboard around optionally (I'm Speechless) ,then told me that suites are fully booked (in fact, until that night, the Marriott Mobile phone APP also set...

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Helpful?
Thank 7777777up
Management response:

Dear smu1234, First of all, I would like to thank you for choosing our hotel as your preferred accommodation in Shanghai. Please kindly be noted that we have received your feedback which regarding your last stay at our property. I would like to offer my sincere apology for all of the inconvenience you may experienced. Your valuable comments would be...

Guelph, Canada
Reviewed 2 weeks ago

Stayed here two nights, room was great, service was good, location is straight across the road from the metro stop, breakfast was typical of this chain, all in all a nice place to stay. There is a Burger King, a Starbucks and multiple stores/places to eat a stones throw away from the front door. I never used any of the...

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Helpful?
Thank KW M
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to receive your comment and noticed your stay is comfortable and pleasant. We do appreciated that you spend your time with us during the year of the rooster. We hope you will always choose us as your preferred accomodation in the future. Wish you all the...

Grand Terrace
Reviewed 3 weeks ago

This is an excellent hotel. The price is amazing for this property. The rooms are very large and comfortable. The lounge is amazing. They have a western breakfast and Chinese buffet that is better than any I have ever had in a hotel. The staff was very friendly and helpful. This is definitely a highlight of our trip.

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Helpful?
Thank James G
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to receive your comments and noticed that you had a comfortable stay with us. Your compliment is a big encouragement to us and we would keep moving forward to create a comfortable stay experience to each of hotel guest. We are looking forward to having you...

Hong Kong, China
Reviewed 4 January 2017

Modern 5 star hotel on top of Metro Line 7 station. incredible convenient without worrying about weather or traffic conditions. Impressive check in service at front desk leaded by Ann. They surprisingly offer you hot tea and towel while check in at the counter! Room is modern and clean. Breakfast buffet provide lots of varieties. Club lounge service is extraordinary!...

Review collected in partnership with this hotel
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Helpful?
1Thank I3944BDjackiel
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to receive your comments and noted you enjoyed a comfortable stay with us. Your compliment is a big encouragement to us and we would keep moving forward to provide the great service to each of our guest. Wish you will choose us for your future accomodation....

Charlotte, North Carolina, United States
Reviewed 1 January 2017

1. Gorgeous/Modern hotel 2. Convenient Location (on top of a metro stop) 3. Staff is very friendly - The hotel staff made a note of our favorite room type and when we checked in on our next visit we were automatically given that room. We were very impressed. 4. The lounge is extraordinary. It is at the top of the...

Review collected in partnership with this hotel
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Helpful?
Thank AlexandraPanda
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for choosing Renaissance Shanghai Putuo Hotel as your preferred accomodation in Shanghai. We are glad to receive your comments regarding your stay experience and thank you for your compliment to the hotel. Everything we do is aim to provide a comfortable and problem free stay to each of our guest. We are looking forward to having...

Shrewsbury, United Kingdom
Reviewed 27 December 2016

My stay at this Renaissance Hotel was fantastic. Lobby staffs were quite helpful and patient. Room provided was not the biggest one but the space was enough for the travelers like me. Location was fine. Around 1 hour to the airport.

Review collected in partnership with this hotel
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Helpful?
Thank nianhuaw
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to receive your email and noted you enjoyed a comfortable stay with us. Your compliment is a big encouragement to us and we would keep moving forward to provide the great service to each of our guest. Wish you will choose us for your future accomodation....

Shanghai, China
Reviewed 25 December 2016

Good location of the hotel, quite convenient for subway. Excellent service from bell boy service and receptionist, nice attitude with escorting to elevator after finish checking in process. Clean and spacious room. I will recommend to friends and colleagues for future trip to Shanghai.

Review collected in partnership with this hotel
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Helpful?
Thank junw486
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel for your recent stay. We are glad to receive your comments regarding your stay experience. Through your comments, we noticed that you enjoyed a comfortable stay with us and your compliment is big encouragement to us. We would definitely keep moving forward to delight each of our guest. Thank...

Carbondale, Illinois
Reviewed 23 December 2016

Convenient location next to subway number 7, the hotel is less than 10 years old. The suite room is much better than a few versions of the standard rooms. The room with a larger bath with three windows is better than the one with bathroom by the entry door. The hotel provides great foods; the lounge club is nicely decorated...

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Helpful?
Thank 376billl
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for staying at Renaissance Shanghai Putuo Hotel. We are glad to receive your comments regarding your stay experience recently. We would try to balance the room inventory to provide you free upgrade in the future, regarding the residual in boilled water it was caused by the mineral precipitation. You don't need to worry about it as...

Reviewed 21 December 2016

I loved everything about this hotel, from the decoration of the rooms and common spaces to the breakfast, the indoor swimming pool, the location very close to a metro station. I wouldn't change a thing! Top notch!

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Helpful?
Thank Carolina A
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for choosing Renaissance Shanghai Putuo Hotel as your preferred accomodation. From your comments that we glad to know you enjoyed a comfortable stay in our hotel. Your compliment is really a big encouragement to us, we would definitely keep our good working and step forward. Thank for staying with us! Best regards, Aaron Wan

Taipei
Reviewed 18 December 2016

The modern hotel room is spacious, and is adjacent to a shopping complex with a variety of restaurants and a super market. It is close to the subway station and the railway station, very convenient for business travelers or tourists. Good value for money!

Review collected in partnership with this hotel
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Helpful?
Thank Daniel L
Katie0121, Director of Rooms at Renaissance Shanghai Putuo Hotel, responded to this review

Dear guest, Thank you for choosing Renaissance Shanghai Putuo Hotel as your preferred accomodation! We are glad to know that you enjoyed a comfortable stay in our hotel. We would definitely try our best to create a problem free stay experience to each of our customer and wish you to choose us for your future visit to Shanghai! Thank you...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
At Renaissance Shanghai Putuo Hotel, a Marriott Luxury&Lifestyle Hotel you'll find a place where simple delights become memorable moments. Where distinctive style flirts with touches of whimsy. And where unparalleled service and uncommon sophistication provide a unique experience. At this exceptional boutique hotel in Shanghai, there's always something wonderfully new to be found. Indulge in inspired cuisine at one of four delectable restaurants, meet with colleagues and clients at our state-of-the-art meeting space, dive into our sparkling indoor swimming pool or take in the view from your room or suite. If you'd like to venture beyond our doors, all of the city awaits. Just steps from this boutique hotel's Shanghai location you'll find awe-inspiring museums, chic shops, exciting nightlife and world-renowned businesses. And if you're not sure how to spend the day, our Shanghai boutique hotel's concierge can help you choose the activities that best suit your needs. We look forward to welcoming you to Renaissance Shanghai Putuo Hotel ... more   less 

Additional Information about Renaissance Shanghai Putuo Hotel

Address: No.50 Tongchuan Road, Putuo District, Shanghai 200333, China (Formerly Renaissance Shanghai Putuo Hotel&A Marriott Luxury&Lifestyle Hotel)
Region: China > Shanghai Region > Shanghai > Caoyang / Zhenru
Price Range: $124 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Putuo Hotel 5*
Number of rooms: 330
Reservation Options:
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Hotel Style:
#18 Romantic Hotel in Shanghai
#23 Spa Hotel in Shanghai
#23 Best Value Hotel in Shanghai
#30 Luxury Hotel in Shanghai
#40 Family Hotel in Shanghai
#52 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Putuo Hotel staff and other travellers.
3 questions
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Questions? Get answers from Renaissance Shanghai Putuo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite”
 of 5 bubbles 376billl, 23 Dec 2016 | Read review
“I am not sure there is a bad room”
 of 5 bubbles keithandhelen3, 12 Oct 2016 | Read review
“Lounge is the best. ”
 of 5 bubbles Simonweng, 23 Sep 2016 | Read review
“High floor South view”
 of 5 bubbles MartaMarcos, 6 Sep 2016 | Read review
“It depends on your budget”
 of 5 bubbles wholetraveller, 4 Aug 2016 | Read review
5 of 5