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Pullman Shanghai Jing An

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#58 of 4,966 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Shanghai Jing An
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1,602 Reviews from our TripAdvisor Community

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Showing 1,093: English reviews
Bandar Seri Begawan, Brunei Darussalam
Reviewed 3 weeks ago via mobile

This hotel have great design in an excellent location and the staff are friendly and helpful. Love the room condition and setup was clean and well maintained. Elevator was fast even though the hotel is tall.

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Helpful?
Thank JackieCYH
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear JackieCYH We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 4 weeks ago via mobile

The hotel located beside Shanghai railway station and subway station very easy to go everywhere. Staff very helpful especially house keeping staff ! The hotel just rebrand from Grand Murcure to Pullman Hotel. Good hotel and value for money.

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Helpful?
Thank Kittidech S
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Kittidech S: We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Atlanta
Reviewed 4 weeks ago

We stayed at this hotel for a couple nights as part of a China tour. The hotel is nice and the staff is friendly. Some of them don't speak English very well but that doesn't stop them from trying their best to help you. The room is clean and just the right size. I'm not a big fan of the...

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Helpful?
Thank Larisa
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. Dear Larisa It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 4 weeks ago

Good location,from exit 5 (Metro Line 1), just turn right and walk a few steps and you find a hotel. Also, airport bus no.5 is stop by the opposite site of the hotel (in front of Miniso shop, very convenient. We find some difficulty in checking-in as the staff didn't find our booking information via Booking.com but finally they can...

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Helpful?
Thank sarinya n
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Sarinya n We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Brisbane, Australia
Reviewed 4 weeks ago

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank charlessK7997SB
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Sydney, Australia
Reviewed 5 weeks ago

I thought I found the best value for money 5 star hotel in Shanghai at time of booking. I was disappointed upon arrival. The hotel lobby, room height and size, and quality of interior material used are far from 5 star standard. the buffet breakfast is acceptable, but not outstanding, staff training has room for improvment. The location is convenient,...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jeff B
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear Jeff B We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Sydney, Australia
Reviewed 19 February 2017

Pros - Hotel location is good and the new look property is good. Cons - Takes awfully long to get cabs and the English communication level of staff is quite bad. Twice in 2 days, I had to wait for 15-20 minutes to get to talk to someone at the Concierge just to get directions (in Mandarin) to where I...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank vikas_iiml
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear vikas_iiml, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Roeselare, Belgium
Reviewed 18 February 2017

Close to a major train station and quite some business, this hotel is a good choice if you need to be around. Rooms are modern and clean. At the reception desk, staff is helpful and friendly. This is slightly different for the restaurant staff. some of them hardly understand english (noting down room number when entering for breakfast is a...

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Helpful?
Thank folker_lamote
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear folker_lamote, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 13 February 2017

Before writing a room condition and breakfast, I have to tell what happened to me when I checked in last Saturday because it became the first impression of Pullman Shanghai. Above all I'd like to express disappointment. On the way to the hotel, I lost my phone(indeed, I'm not sure whether I lost or someone got my phone). I leaned...

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Helpful?
Thank JE IN H
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear JE IN H, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Toronto, Canada
Reviewed 5 February 2017

I had been to this hotel for lunch during my last visit to Shanghai. I though that the hotel looked very nice and when I was looking for a place to stay this time, I decided to stay here. It helps that I am an Accor member and this hotel is part of that family. The hotel had been remodeled...

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Helpful?
Thank 2torontotraveller
Patrick C, General Manager at Pullman Shanghai Jing An, responded to this review

Dear 2torontotraveller , We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The GRAND MERCURE SHANGHAI CENTRAL is a brand new designer hotel ideally situated in a convenient city center location: guests can enjoy quick access to People's Square, Nanjing Road &the Bund. The hotel is only 12minutesaway fromboth Yu Garden or Xintiandi by taxi; 25 minutesaway from Shanghai Hongqiao Airport and 40 minutesaway from the Shanghai Pudong International Airport. With guest comfort and well-being as its priority, each of its well-appointed rooms & suites is a haven of comfort featuring full length glass windows;37-42 inch LCD TV screen with full laptop connectivity; internet and WIFI access; the finest in bathroom accessories with rainforest shower as well as luxury Pacific Coast bedding with 400 thread-count linen.At the GRAND MERCURE SHANGHAI CENTRAL Dining at both the Chinese and all day dining restaurants will be a delightful culinary experience, while relaxing at the chic lifestyle lounge-bar could well be a 24-hour indulgence.For leisure and entertainment, a range of facilities located on Level 6 includes a gymnasium and chess room.Keeping fit with the gymnasium's latest equipment will be a joy, as guests take in the panoramic view of the city and the natural light by day, and city lights by night.The Spa beckons with 11therapy rooms. Well known for its special spa treatment menus,pamper yourself and rejuvenate your mind and body with oils, aromatherapy or other beauty treatments.For events, meetings, conferences and weddings, a full complement of versatile meeting and banquet facilities include an elegant Ballroom that can cater up to 350 guests, four meeting rooms. A professional team of experts are on hand to tailor every occasion to the guest's requirements. ... more   less 

Additional Information about Pullman Shanghai Jing An

Address: No.330 Meiyuan Road, Jing an District, Shanghai 200070, China (Formerly Grand Mercure Shanghai Central)
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: $109 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Shanghai Jing An 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Grand Mercure Shanghai Zhongya Hotel Shanghai
Hotel Style:
#13 Best Value Hotel in Shanghai
#45 Romantic Hotel in Shanghai
#58 Luxury Hotel in Shanghai
#73 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Shanghai Jing An staff and other travellers.
28 questions
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Questions? Get answers from Pullman Shanghai Jing An staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel!”
 of 5 bubbles adzh2014, 24 Mar 2017 | Read review
“Rooms on higher flloors to be away from noise and light of Railway station.”
  • CEO Suite
  • Executive Suite
  • CEO Suite
  • Executive Suite
  • Executive Suite
  • CEO Suite
  • CEO Suite
  • Executive Suite
 of 5 bubbles ParitG, 17 Mar 2017 | Read review
“Our room was on the 21st floor and had a nice view of the city.”
 of 5 bubbles spyridoulak2016, 13 Mar 2017 | Read review
“Ask for a room with a view & non-smoking”
 of 5 bubbles inger_ted, 26 Dec 2016 | Read review
“Floor 23 is very quiet”
 of 5 bubbles robdoct, 27 Nov 2016 | Read review
5 of 5