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Waldorf Astoria Shanghai on the Bund

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1,268 Reviews from our TripAdvisor Community

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Showing 979: English reviews
White Lake, Michigan
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 days ago NEW

My husband and I stayed here for 4 nights in November 2016 and it was absolutely wonderful. A well thought out room with all the amenities, especially for a couple with carrying what seemed like a million electronic devices! We enjoyed breakfast daily and couldn't have been more impressed with the quality and selection of food. The location was great... More 

Helpful?
Thank mollypollywog
Cleveland, Ohio
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW via mobile

Our thanksgiving vacation was spent in Asia. The family had an opportunity to stay four nights in the Waldorf Astoria on the Bund, in Shanghai. The hotel is spectacular opulent and magnificent!! From the time we arrived until the time we exited we received nothing less than first class treatment. The room was spacious with a five plus star bathroom,... More 

Helpful?
Thank 3Sisters562
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear 3Sisters562, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location, as well as your room and facilities. Our team members will be thrilled to hear of your kind comments, as they strive to make every... More 

Annapolis, Maryland
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago NEW via mobile

Loved the Waldorf! The hotel is truly impressive. The rooms and view of the Bund was the best. All who work there were so helpful, kind and professional. The rooms were perfectly clean comfortable and well stocked with amenities

Helpful?
1 Thank MDtraveling
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear MDtraveling, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your room and view, as well as our services. Our team members will be thrilled to hear of your kind comments, as they strive to make every... More 

Rome, Georgia
1 review
Reviewed 1 week ago

Biz trip that while at the Waldorf I felt relaxed. Much needed. Great staff and texture of life. Found my tummy to fill up dining , music danced to my ears in Nowhere bar with Frank's jazz. I will return for sure. Thx DC

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Donald C
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Donald C, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your experience with us, especially our restaurant and Bar, as well as our services. Our team members will be thrilled to hear of your kind comments, as they strive to make... More 

San Francisco, California
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

First of alel I want to address the excellent services their service team did. My personal concierge Lily shown me around the hotel with great intro of this classical property. I also tried their French restaurant and they did pretty good job. This is 5 /5 On the other hand, the check in experience in this hotel is very poor.... More 

Helpful?
Thank JojoLoveTravel
WaldorfAstoria2011, Director of Operations at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear JojoLoveTravel, Thank you for the compliments on the overall service, especially for our team member Lily, and restaurant - Pelham’s, which was duly shared with the team as encouragement, to continue to create memorable experiences for our guests. I am disappointed to hear you felt you were discriminated against and would like to express my sincere apologies for the... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

We stayed and had a great time in this boutique hotel for 2 nights in October. It is located at lively and busy Shanghai bund area, despite that, inside the hotel is very peaceful and quiet. The service of this hotel is as superb as it's location. Every staff is warmly, friendly and professional. We just stayed in an entry... More 

Helpful?
1 Thank Petite L
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Petite L, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location, as well as our services. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest... More 

Orlando, Florida
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Besides being in a great location and it's history the hotel is amazing. Everyone, and I mean everyone, was helpful and friendly. The rooms are impeccable, and my son loved the indoor pool. The "Long Bar" is a must for a drink and some appetizers.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Thomas M
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Thomas M, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your room and our services, as well as pool and Long Bar. Our team members will be thrilled to hear of your kind comments, as they... More 

Beijing, China
1 review
Reviewed 2 weeks ago

Great location right on the Bund. Literally minutes walk from great views and superb restaurants, and an important part of historical Shanghai. Service was wonderful and rooms are great. I stay there every trip. Well worth it.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank YWK65
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear yeeweek2016, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our location and services, as well as your room. Our team members will be thrilled to hear of your kind comments, as they strive to make every... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Nothing disappointed about this hotel. Excellent concierge that spoke English, the room was clean and had views of the Bund and river. A complimentary fruit platter was offered each day. The bathroom was high quality with walk in shower and walk in toilet. There's also a tv built into the vanity mirror. Breakfast was one of the best, buffet style... More 

Helpful?
Thank Austin W
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Austin W, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially your room and facilities, as well as our breakfast offerings. Our team members will be thrilled to hear of your kind comments, as they strive to... More 

Shanghai, China
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago

I treated my wife (and myself) for a day spa for our fifth wedding anniversary. We were greeted by the Spa GM, Precilia. The room was a large, executive-sized suite with a hot tub decked with rose petals, Perrier Jouet champagne on ice in a bucket and a lovely afternoon tea setup. My wife said that the massage was the... More 

Helpful?
Thank Laopengyou
WaldorfAstoria2011, General Manager at Waldorf Astoria Shanghai on the Bund, responded to this review

Dear Laopengyou, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your Spa experience with us. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We are very much... More 

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex in phases are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym ,free WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours. ... more   less 

Additional Information about Waldorf Astoria Shanghai on the Bund

Address: No.2 Zhongshan Dong Yi Road, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: $399 - $601 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Shanghai on the Bund 5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Waldorf Astoria Shanghai On The Bund Hotel Shanghai
Hotel Style:
#2 Romantic Hotel in Shanghai
#3 Luxury Hotel in Shanghai
#3 Spa Hotel in Shanghai
#3 Business Hotel in Shanghai
#5 Family Hotel in Shanghai
#175 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Shanghai on the Bund staff and other travellers.
3 questions
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Melbourne, Australia

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Questions? Get answers from Waldorf Astoria Shanghai on the Bund staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are going for spa, give spa GM Precilia a call to arrange....”
 of 5 bubbles Laopengyou, 17 Nov 2016 | Read review
“Go for River View rooms, and if you are a Diamond Member you will likely be upgraded.”
 of 5 bubbles intrepidkiwitraveler, 15 Nov 2016 | Read review
“Try to get a room with a view of the River and of Pudong if at all possible.”
 of 5 bubbles DanfromVan, 14 Nov 2016 | Read review
“Room with view of river and PuDong skyline”
 of 5 bubbles davidlZ8106ZR, 7 Nov 2016 | Read review
“I would recomend to anyone visiting shanghai”
 of 5 bubbles 972ganeshs, 5 Nov 2016 | Read review
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