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Hilton Shanghai Hongqiao

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#56 of 4,966 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Shanghai Hongqiao
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876 Reviews from our TripAdvisor Community

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Showing 567: English reviews
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CA
Reviewed 2 days ago NEW

The staff and service was excellent. Close to the zoo. Need to take a cab to subway station. Located in a upscale area, the walk was enjoyable, best way to understand the way of life for the upper class there. The see-through bathroom to the room was great experience where you can enjoy their top class in-room on demand movies....

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Helpful?
Thank Kevn
Milan, Italy
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

Definitively a good choice if you need to stay in this part of the city. I stayed in the executive floor in tower 3. Room is very large, spotless and you have all what you need for a business trip: space, large desk, plenty of sockets, good (complimentary) wifi. Bathroom is what you expect from a modern 5 stars hotel,...

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Thank Carcentina
About Hotel's Favourite Review
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for your staying at Hilton Shanghai Hongqiao, and share with us your staying experience. I am so delighted to see your satisfaction with our hotel facilities. I also notice your suggestion abount Execuive Lounge amenties, and will pass these to related department for improvment. Sincerely invite you to stay here next time when you are...

Reviewed 4 days ago NEWvia mobile

Stayed here two nights for business. This is not usually my first choice of hotel in Hongqiao, but was staying here to meet with a client. The rooms are nice, with large freestanding bathtubs. The wifi is fast and semi unfiltered. Unfortunately the beds are not very comfortable, feeling firm even by Chinese standards. Breakfast buffet is large and diverse....

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Helpful?
Thank David J
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. I also notice your concerns about beds, some breakfast items and smoking issues, and the comment has been shared with related team heads. We do look forward your coming back...

Forli, Italy
Reviewed 1 week ago via mobile

This is not a negative feedback for sure. What forced me not to give the maximum rate is the fact I have had the impression of something incomplete. Very nice scenographic rooms but.. the glass doors of the toilet and the shower don't close as they should. Very good breakfast but not impressive.. Concierge service sometimes too poor. And most...

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Helpful?
Thank MMarzo
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. I am so delighted to know that you are satisfied with facilities. I will surely pass your comments to our team members concerning the issues that is still incomplete as you mentioned, and prompt actions will be taken. We do look forward your coming back when your next visit...

Reviewed 1 week ago via mobile

Stayed here on business. The hotel is very nice. The rooms are large and have many options. Beds are comfortable. Showers have plenty of pressure. Both a hand wand and rain shower. TV has English channels. Internet speed is acceptable even with VPN. The breakfast is very good and large. Plenty of options even for picky eaters. The staff speaks...

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Helpful?
Thank Donald K
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here with nice hotel facilities and of course the services we provide. We do look forward your coming back when your next visit in Shanghai. And thank you again for sharing your staying experience.

Hong Kong, China
Reviewed 2 weeks ago via mobile

I travel a lot to Shanghai, and need to stay close to Hongqiao airport. Hilton Shanghai Hongqiao is a very good choice. Big rooms, clean, good service in general and good food. Specially the buffet at night at Essence restaurant. Ask for Andy one of the managers at the restaurant , he will take good care of you and your...

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Helpful?
Thank Ramiro Trinidad C
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know that you are satisfied with facilities as well as service we provide. I will surely pass your praise to Andy. We do look forward your coming back when your next visit in town. And thank you again for your time.

Reviewed 2 weeks ago via mobile

Stayed on a one night stop over. This is a well appointed hotel, (little tired in place) but offers a traveller excellent choices. A sports bar, seperate long bar to relax ( we enjoyed the tapas on offer & a quiet drink) a couple of restaurants and a Deli. The breakfast selection was excellent and all staff encountered very helpful....

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Helpful?
Thank Darren D
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. We do look forward your coming back when your next visit in town. And thank you again for your time.

Reviewed 2 weeks ago

Had a terrible experience last evening at check in. The reception staff at the neighboring counter shouted at me while I was conversing with my reception staff. Complained to the duty manager who promised to investigate and never got back to me. Friends warned me against the hotel. I now know the reason.

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Helpful?
Thank Mark Q
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao, and I would like to extend my sincere apologies for the unhappy experience you had during your stay. Your comments have been shared in our meeting, delivered to related department heads, and it has been one of our key issues to be paid high attention. Prompt actions will surely...

Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

I stayed here during a business trip. Big hotel, huge lobby, friendly and professional staff. I had a very spacious room (011411) with semi-open bathroom, kingsize bed and nice desk to work. Buffet / a-la-carte restaurant was good, first night i choose a-la-carte, two other nights i had the buffet. Buffet was better; a lot to choose from. Lobster was...

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Helpful?
Thank Floris M
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the F&B services we provide. We do look forward your coming back when your next visit in town. And thank you again for your time.

Milton Keynes, United Kingdom
Reviewed 4 weeks ago

Walking into the Hilton hotel has an immediate wow effect, friendly staff, fast check in, escorted to room which had an even bigger WOW effect, well fitted out, comfortable beds and spacious, hotel facilities, restaurants, bars, pool, gym, spa all first class

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Thank davedarkins
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know that we wow you during your stay here and of course the services we provide. We do look forward your coming back when your next visit in town. And thank you again for your time.

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world. ... more   less 

Additional Information about Hilton Shanghai Hongqiao

Address: No.1116 Hongsong East Road, Shanghai 201103, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $144 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Shanghai Hongqiao 5*
Number of rooms: 662
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Ctrip TA, Expedia, Hotels.com, Agoda and Priceline so you can book your Hilton Shanghai Hongqiao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hongqiao Hotel Shanghai
Hotel Style:
#31 Business Hotel in Shanghai
#35 Spa Hotel in Shanghai
#56 Luxury Hotel in Shanghai
#153 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai Hongqiao staff and other travellers.
6 questions
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San Francisco, California
San Diego, California
over a year ago

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Questions? Get answers from Hilton Shanghai Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are nicer”
 of 5 bubbles 564markq, 12 Mar 2017 | Read review
“Tower 1 rooms have a nicer layout”
 of 5 bubbles DMD4, 27 Jan 2017 | Read review
“book Room Only”
 of 5 bubbles tisantlai, 19 Dec 2016 | Read review
“Rooms are good”
 of 5 bubbles Parmila, 28 Nov 2016 | Read review
“there are different wings - wing 2 is quieter”
 of 5 bubbles WelshJohn1959, 26 Oct 2016 | Read review
5 of 5