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Hilton Shanghai Hongqiao

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#53 of 4,997 Hotels in Shanghai
Certificate of Excellence
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Hilton Shanghai Hongqiao
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898 Reviews from our TripAdvisor Community

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Showing 580: English reviews
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Reviewed 5 days ago NEW

If visit Shanghai, and tomorrow to Hongqiao airport or train station. This hotel is always my priority. I love the location, and its garden view... The executive lounge is my favorite. Angel Ding, always provide excellent service. Meanwhile, big appreciate the front desk for hilton honor service team. Best Regards Bo

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Yuan B
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. Your praises to Angel and Hilton Honors Service team has been shared, and they are highly motivated to provide better service in the daily work. We do look forward your...

New Delhi, India
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

As you enter the humongous hotel lobby you get the feel of grandness. The rooms have an upscale modern decor and are very spacious with large bed and a quilted velvet wall giving a feel of relaxation in luxury . A clean recessed wall unit with a beautiful large ornate decorative piece enhances the feel of the room . It...

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Helpful?
Thank ShivNath
About Hotel's Favourite Review
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. We do look forward your coming back when your next visit in town. And thank you again for your time.

Chengdu, China
Reviewed 1 week ago

My Daughter aged 4 fell in the sauna area of the swimming-pool, I brought Her straight away to the Team Members near the swimming-pool and they instantly mobilized the First-Aid Team, including the Guest Service Manager. Not only did they kept my Daughter warm and hydrated, but also called the taxi to drive us to the best close Hospital. Unexpected...

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Helpful?
Thank Kadiland88
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. I'm sorry to hear the accident of your daughter, and very grateful that my first-aid team did such a great job to help you and your daughter in the first time. All we hope is your daughter can recover soon. We do look forward your coming back again.

Melbourne, Australia
Reviewed 1 week ago via mobile

I would say this is an average Hilton. Nothing serious to complain about, and nothing impressive to shout about. It is located along a busy street and you may take the subway to other parts of shanghai. You can walk to the French quarter but it is too far from the Bund. I do not particularly like the location but...

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Helpful?
Thank MikeCMelbourne
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. We do look forward your coming back when your next visit in town. And thank you again for your time.

Stuttgart, Germany
Reviewed 1 week ago

Located in a quiet residential area but with a nice street full of restaurants at 10 min walk. Very nice rooms and friendly personal. Excellent price-quality relation. Perfect for business trips. All you can expect from a Hilton

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank luisgI3599RZ
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. We do look forward your coming back when your next visit in town. And thank you again for your time.

Worcester, Massachusetts
Reviewed 1 week ago via mobile

Stayed here many times. Thought only care about their location and separated executive tower rooms. Recent experiences at their executive lounge their new manager Tracy Zhang has been showing excellent personal services that made my colleagues and me feel their professional services. Diffent than other lounge experiences you will feel the personalized services with favorite drinks and snacks right to...

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Helpful?
Thank FrankLeeUS
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. I will share your praise to Tracy, and I am sure she will be happy to hear that. Highly appreciate for recognizing my leadership, and I honored to provide nice...

Shanghai, China
Reviewed 1 week ago via mobile

Although I was burned by boiling hot Chinese soup when the waiter accidentally poured it on my leg this hotel is really nice. I went here for an important conference and was impressed by the hotel and the service as well as the food and friendly staff. However during the lunch event of the important conference the staff on our...

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Helpful?
Thank Jaime G
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao, and sincere apology for the accident you experienced. I've already known the details from event manager and asked him to arrange related training ASAP. This kind of mistake should not be happened again. I would like to express my appreciation to your generosity, giving us chance to make it...

Hong Kong, China
Reviewed 1 week ago via mobile

I always like to go back to this hotel for my business trips to Shanghai. The room is big, modern and lovely. The lobby is grand with marble everywhere. And you can get a good massage at the SPA. All in all, it's good value.

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Helpful?
Thank Jessica Y
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you for staying at Hilton Shanghai Hongqiao. It is always pleased to know how you enjoyed your stay here and of course the services we provide. We do look forward your coming back when your next visit in town. And thank you again for your time.

Bangkok, Thailand
Reviewed 2 weeks ago

My husband and I stayed there for 15 nights during Chinese New Year. The room was nice but not upgraded to the executive building as it should have been, I thought they were fully booked by big Chinese families, understandable. Anyway, the HHonor staffs also gave my husband’s colleague an upgraded room with the same benefits by our Diamond cards,...

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Helpful?
Thank Lastlove
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you so much for your staying at Hilton Shanghai Hongqiao, and taking your precious time to share with us your experience so detail. It always pleases me to see guest's satisfaction with great service from my team and I am so surprise that you can remember many names. I will surely pass your compliance to them,...

Roseville, Mi, United States
Reviewed 2 weeks ago

Very nice hotel with a very great staff. Rooms are roomy and clean. All of the restaurants in the hotel are great, with a very large selection of local and western dishes. The fitness room is large and open, with plenty of equipment to choose from.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank James S
Joseph Z, General Manager at Hilton Shanghai Hongqiao, responded to this review

Dear valued guest, Thank you so much for your staying at Hilton Shanghai Hongqiao, and taking your precious time to share with us your experience. It always pleases me to see guest's satisfaction with great service from my team as well as facilities. Sincerely welcome you back again next time.

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world. ... more   less 

Additional Information about Hilton Shanghai Hongqiao

Address: No.1116 Hongsong East Road, Shanghai 201103, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $144 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Shanghai Hongqiao 5*
Number of rooms: 662
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton EMEA, Ctrip TA, Hotwire, Agoda, Travelocity, Expedia and TripOnline SA so you can book your Hilton Shanghai Hongqiao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hongqiao Hotel Shanghai
Hotel Style:
#31 Business Hotel in Shanghai
#33 Spa Hotel in Shanghai
#53 Luxury Hotel in Shanghai
#156 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai Hongqiao staff and other travellers.
6 questions
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San Francisco, California
San Diego, California
over a year ago

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Questions? Get answers from Hilton Shanghai Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms are greater”
Kadiland88, 17 Apr 2017 | Read review
“I would suggest that you check the heating/air system before unpacking!!”
Panthera_Leo_12, 30 Mar 2017 | Read review
“higher floors are nicer”
564markq, 12 Mar 2017 | Read review
“Tower 1 rooms have a nicer layout”
DMD4, 27 Jan 2017 | Read review
“book Room Only”
tisantlai, 19 Dec 2016 | Read review
5 of 5