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Sheraton Shanghai Hongkou Hotel

855 reviews
#79 of 5,161 Hotels in Shanghai
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Traveller (425)
Room & Suite (140)
Dining (24)
Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“hailun road”(17 reviews)
“the club lounge”(51 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (855)Write a Review
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All reviewshailun roadjapanese restaurantthe club loungemetro stationspg platinumglass wallthe entire hotelshower headtop floorbusiness tripfour nightsdim sumconvenient locationbund areataxi ridean excellent hotelgreat rooms
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1 - 5 of 590 reviews
Reviewed 3 weeks ago

If not for the facilities (spacious room, bed, etc.), and the food, the rating would have been just a 1. No matter how much you insist for a non-smoking floor, it's pointless. Chinese (locals) will not bother respecting that policy. They continue to smoke in...More

Thank miki_val
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 2 weeks ago

Dear miki_val, Thank you for taking the time to share your recent experience at the Sheraton Shanghai Hongkou Hotel with us. Our hotel is a non-smoking hotel, but I have to apologize to you that our regulatory responsibility for the ban on smoking is not...More

Reviewed 4 weeks ago via mobile

I had a short stay at Sheraton, in general my stay was quite good, very Sheraton standard. Breakfast could be better as the selection was not much. The one thing that I'm no pleased with during my stay was, as Sheraton, I would expect better...More

Thank Sylvia C
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 4 weeks ago

Dear Sylvia, Thank you for taking the time to share your recent experience at the Sheraton Shanghai Hongkou Hotel with us. It appears from your feedback that our concierge service fell short of your expectations. After investigation, during your waiting for the taxi which our...More

Reviewed 5 weeks ago via mobile

Checked in 8 and out 10 Nov. Room is spacious and luxurious. I'm happy as the Sheraton's standard. Breakfast is sumptuous and overall service is good. I can't login to Wi-Fi easily and I'm unsure it's my issue or the hotel's Wi-Fi issue. The nearest...More

Thank HildaLim72
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 4 weeks ago

Dear HildaLim, Thank you for taking the time to share your experience at the Sheraton Shanghai Hongkou Hotel. We are pleased to learn that you are satisfied with our rooms and foods. Our hotel team will continue to work hard to improve the quality and...More

Reviewed 7 November 2017

With Marriott standard, this Hotel was really great and outstanding. Bathroom, bed and especially the pillow. I love it so much. The location is really perfect close from every plaza, malls, restaurant, coffee shops station etc. I like the breakfast menu with lots of fresh...More

Thank jerryazhari
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 7 November 2017

Dear jerryazhari, Thank you for taking time to share your wonderful feedback with us. We are pleased to know that your stay with us was an enjoyable, comfortable experience . We also noticed your valuable suggestion to us, we make sure all the Front Desk...More

Reviewed 28 October 2017

On our recent trip we visited several cities and stayed in several hotels. This was our favourite hotel. Subway station only steps away, a view of Pudong from our room, Friendly front desk staff, good restaurant. What more could we want?More

Thank drb8053
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 29 October 2017

Dear drb8053, Thank you for taking time to share your wonderful feedback with us. We are pleased to know that your stay with us was an enjoyable, comfortable experience . We hope that your high expectations will be met on a variety of services and...More

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Traveller (425)
Room & Suite (140)
Dining (24)
Pool & Beach (6)
Hotel & Grounds (259)
Bathroom (30)
Business Centre & Event Rooms (11)
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$132 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#77 Luxury Hotel in Shanghai
#175 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#77 Luxury Hotel in Shanghai
#175 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Nearby
Hongkou
History oozes out of every fiber of the city, but
Hongkou is a particularly notable neighborhood.
Shanghai was a safe haven for about 20,000 Jews during
the Second World War, and traces of this heritage can
still be found in buildings and park monuments.
Historic foreign relations aside, this neighborhood
throws you into traditional Shanghainese life without
taking you too far away from the city center. Some of
...More
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