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Sheraton Shanghai Hongkou Hotel

863 reviews
#84 of 5,203 Hotels in Shanghai
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Traveller (427)
Room & Suite (139)
Dining (26)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“hailun road”(17 reviews)
“the club lounge”(51 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (863)Write a Review
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Traveller rating
343
166
52
18
14
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LanguageEnglish
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343
166
52
18
14
Show reviews that mention
All reviewshailun roadjapanese restaurantthe club loungemetro stationspg platinumglass wallbund viewthe entire hotelshower headtop floorbusiness tripvery nice hotelfour nightsdim sumconvenient locationbund areagreat rooms
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1 - 5 of 593 reviews
Reviewed 3 weeks ago

-Hotel is cheaper than others for a reason! The carpets desperately need replacing, walls need re decorating etc. It's seen better days! -The proximity to the subway is good but the actual area hotel is located in is seedy with nothing near to it at...More

Thank samjames12
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 3 weeks ago

Dear samjames12, Thank you for taking the time to share your recent experience at the Sheraton Shanghai Hongkou Hotel with us. Please accept our most sincere apologies for the failure to meet your expectations on current appearance in the room and the location during your...More

Reviewed 3 weeks ago

Very Nice Hotel with good location with a small park for kids beside the hotel. Room is big enough for 4 and clean. Food is also good on the restaurant located inside the hotel. Its the best one on my choice.More

Thank Peele T
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 3 weeks ago

Dear Peele T, Thank you for taking time to share your wonderful feedback with us. We are pleased to know that your stay with us was an enjoyable, comfortable experience . We hope that your high expectations will be met on a variety of services...More

Reviewed 4 weeks ago

Stayed in the Junior Suite with my family for 4 nights. Overall the hotel rooms are clean and spacious. Didn't like the fact that the front desk and concierge couldn't speak much English considering you would be expecting some foreign guests in the hotel. Also,...More

Thank ro9do
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 3 weeks ago

Dear ro9do, Thank you for taking the time to share your recent experience at the Sheraton Shanghai Hongkou Hotel with us. As our respected guest, we attach importance to your feedback and suggestions. I am very sorry to learn that the location of our hotel...More

Reviewed 25 November 2017

If not for the facilities (spacious room, bed, etc.), and the food, the rating would have been just a 1. No matter how much you insist for a non-smoking floor, it's pointless. Chinese (locals) will not bother respecting that policy. They continue to smoke in...More

Thank miki_val
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 27 November 2017

Dear miki_val, Thank you for taking the time to share your recent experience at the Sheraton Shanghai Hongkou Hotel with us. Our hotel is a non-smoking hotel, but I have to apologize to you that our regulatory responsibility for the ban on smoking is not...More

Reviewed 13 November 2017 via mobile

I had a short stay at Sheraton, in general my stay was quite good, very Sheraton standard. Breakfast could be better as the selection was not much. The one thing that I'm no pleased with during my stay was, as Sheraton, I would expect better...More

Thank Sylvia C
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 13 November 2017

Dear Sylvia, Thank you for taking the time to share your recent experience at the Sheraton Shanghai Hongkou Hotel with us. It appears from your feedback that our concierge service fell short of your expectations. After investigation, during your waiting for the taxi which our...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$115 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#81 Luxury Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#81 Luxury Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (427)
Room & Suite (139)
Dining (26)
Pool & Beach (6)
Hotel & Grounds (262)
Bathroom (30)
Business Centre & Event Rooms (11)
Nearby
Hongkou
History oozes out of every fiber of the city, but
Hongkou is a particularly notable neighborhood.
Shanghai was a safe haven for about 20,000 Jews during
the Second World War, and traces of this heritage can
still be found in buildings and park monuments.
Historic foreign relations aside, this neighborhood
throws you into traditional Shanghainese life without
taking you too far away from the city center. Some of
...More
Questions & Answers
Ask a question
Pat C
18 February 2017|
AnswerShow all 3 answers
Response from trythealea | Reviewed this property |
Not sure of distance from cruise terminal to hotel. We were in a guided party with transport. Didn't take us long to get to the Bund. It did take quite a while (rush hour) to get from airport to hotel.
0
Votes
Shadishaghaghi
25 March 2016|
AnswerShow all 5 answers
Response from lcpteck | Reviewed this property |
I try to eat a bit of everything while trying not to stuff myself. ;)
0
Votes
Room Tips
"Please write the hotel name in Chinese as there are 2 Sheraton in Shanghai as I know."
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"Prefer rooms on the higher floor."
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"No particular tips"
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"Get a room on the "bund" side"
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