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Sheraton Shanghai Hongkou Hotel

870 reviews
#83 of 5,222 Hotels in Shanghai
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Traveller (431)
Room & Suite (169)
Dining (26)
Overview
  • Excellent57%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“hailun road”(17 reviews)
“the club lounge”(51 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (870)Write a Review
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Show reviews that mention
All reviewshailun roadjapanese restaurantthe club loungemetro stationspg platinumglass wallbund viewthe entire hotelshower headtop floorbusiness tripvery nice hotelfour nightsdim sumconvenient locationbund areagreat rooms
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1 - 5 of 598 reviews
Reviewed 1 week ago via mobile

I have been traveling to China on business for nearly ten years. For the past three years when I travel to Shanghai I always stay at the Sheraton Hongkou. It’s the value and customer service that keeps me coming back. I generally get a room...More

Thank Pacojohn
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 4 days ago

Dear Pacojohn, Thank you for taking time to share your wonderful feedback with us. We are pleased to know you stayed with us again and your experience was enjoyable, comfortable as well. We ensure you could always be treated like family when you arrival in...More

Reviewed 2 weeks ago via mobile

Horrible experience here. Was here in January 2018 for a business meeting & stay. I would never come back. Booked a 3 day meeting and it was the worst decision ever! Buffet was really bad with most of the food all dried out and not...More

Thank Stephen L
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 2 weeks ago

Dear Mr. Stephen, Thank you for taking the time to share your recent experience at the Sheraton Shanghai Hongkou Hotel with us. As a valued customer, I was disappointed to hear about your experience in our restaurant. With aspiration to always exceed guest expectations, we...More

Reviewed 4 weeks ago

Hotel was well done up and quite clean. Location was well within walking distance to a variety of local restaurants. It puts on a good show, but when you look at the details, there is some maintenance needed. Watch out for a "free" upgrade, since...More

Thank AndrewDad33
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 4 weeks ago

Dear AndrewDad33, Thank you for taking time to share your wonderful feedback with us. We are pleased to know that your stay with us was an enjoyable,comfortable experience although there're many improvements you mentioned here. We hope that your high expectations will be met on...More

Reviewed 19 January 2018

the location of the hotel its not the best in shanghai but for the value and spacious rooms I was pleased, the variety of access to and from the hotel made it worth it, the hotel need some renovation in some public areasMore

Thank Fcovers
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 5 weeks ago

Dear Fcovers, Thank you for taking time to share your wonderful feedback with us. We are pleased to know that your stay with us was an enjoyable, comfortable experience. We hope that your high expectations will be met on a variety of services and amenities...More

Reviewed 17 January 2018

We stayed in this hotel during our stay in China, as part of our honeymoon trip, very well located, near the boardwalk and with a metro station across the street. The rooms are very comfortable, and the buffet breakfasts were excellent, as well as the...More

Thank xvmc
Response from David C, General Manager at Sheraton Shanghai Hongkou HotelResponded 5 weeks ago

Dear xvmc, Thank you for taking time to share your wonderful feedback with us. We are pleased to know that your stay with us was an enjoyable, comfortable experience. We hope that your high expectations will be met on a variety of services and amenities...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#80 Luxury Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#80 Luxury Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (431)
Room & Suite (169)
Dining (26)
Pool & Beach (6)
Business Centre & Event Rooms (11)
Nearby
Hongkou
History oozes out of every fiber of the city, but
Hongkou is a particularly notable neighborhood.
Shanghai was a safe haven for about 20,000 Jews during
the Second World War, and traces of this heritage can
still be found in buildings and park monuments.
Historic foreign relations aside, this neighborhood
throws you into traditional Shanghainese life without
taking you too far away from the city center. Some of
...More
Questions & Answers
Ask a question
Pat C
18 February 2017|
AnswerShow all 3 answers
Response from trythealea | Reviewed this property |
Not sure of distance from cruise terminal to hotel. We were in a guided party with transport. Didn't take us long to get to the Bund. It did take quite a while (rush hour) to get from airport to hotel.
0
Votes
Shadishaghaghi
25 March 2016|
AnswerShow all 5 answers
Response from lcpteck | Reviewed this property |
I try to eat a bit of everything while trying not to stuff myself. ;)
0
Votes
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123
Room Tips
"Please write the hotel name in Chinese as there are 2 Sheraton in Shanghai as I know."
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"Prefer rooms on the higher floor."
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"No particular tips"
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"Get a room on the "bund" side"
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