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Sheraton Shanghai Hongkou Hotel

864 reviews
#83 of 5,206 Hotels in Shanghai
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Traveller (427)
Room & Suite (139)
Dining (26)
Overview
  • Excellent56%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“hailun road”(17 reviews)
“the club lounge”(51 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Feb 8Feb 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (864)Write a Review
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Traveller rating
343
167
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343
167
52
18
14
Show reviews that mention
All reviewshailun roadjapanese restaurantthe club loungemetro stationspg platinumglass wallbund viewthe entire hotelshower headtop floorbusiness tripvery nice hotelfour nightsdim sumconvenient locationbund areagreat rooms
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361 - 365 of 594 reviews
Reviewed 6 November 2012

The rooms were so spacious and beautifully decorated. The lobby was so beautiful. The staff made me feel like a million bucks. I would recommend this hotel to everyone. The staff would go out of their way to get me whatever I needed!

Thank Mikaakim
Response from Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou HotelResponded 7 January 2013

Dear Mikaakim, Thank you for the comment and we all are really glad that you enjoyed your stay. Looking forward to welcome you back very soon! Kind regards Nitin Abbi Sheraton Shanghai Hongkou Hotel Guest Relations & Sheraton Club Lounge Manager nitin.abbi@sheraton.com

Reviewed 6 November 2012

We arrived at Sheraton Shanghai Hongkou Hotel after 16 hours travel from US. Front desk staffs immediately helped me to check in. Assistant Front Office Manager Raymond Xu recommended me to up grade to a Club room, and I am glad that I did it....More

Thank Jenny201110
Response from Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou HotelResponded 7 January 2013

Dear Jenny201110, Thank you for taking the time you share your experience on tripadvisor. Raymond and me are really happy that you had a fantastic stay! Please contact me or Raymond directly if you or your friends ever plan to visit us again! I will...More

Reviewed 6 November 2012

The best lounge I have ever experienced in 200+ Sheraton, IHG, Marriot hotels I have stayed so far. The hardware is excellent, but can't compete with the people serving there. Really great service they provide, and really make you feel at home!More

Thank Jun J
Response from Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou HotelResponded 7 January 2013

Dear Jun J, Thank you for your lovely comments and I am delighted the my lounge team was able to impress you. Please contact me whenever you plan to visit Shanghai again! Kind regards Nitin Abbi Sheraton Shanghai Hongkou Hotel Guest Relations & Sheraton Club...More

Reviewed 5 November 2012

I arrived at this hotel with a stiff neck and was contemplating a massage at one of the nearby spas. I was in the lounge on the 37th floor when a young lady approached me and offered a massage! She must have read my mind...More

2  Thank Jeff H
Response from Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou HotelResponded 7 January 2013

Dear jholzl, Thank you for your feedback and it is good to see that you enjoyed your stay! Our Club Lounge is definitely very special and we will keep the complimentary massage in our lounge. Looking forward to welcome you back personally. In the meantime,...More

Reviewed 5 November 2012

I can't say enough about the Sheraton Hongkou Hotel! I have just returned from another 2 week stay, and it was amazing. The Club Lounge definitely serves up a great Breakfast, and having cocktails and appetizers every evening makes relaxing at the end of a...More

Thank Jack L
Response from Sheraton_Hongkou, Manager at Sheraton Shanghai Hongkou HotelResponded 7 January 2013

Dear ChinaJack, Thank you for your amazing comments and it is great to see that the team was able to WoW you. Looking forward to welcome you back again very soon. Take care Kind regards Nitin Abbi Sheraton Shanghai Hongkou Hotel Guest Relations & Sheraton...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$115 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#81 Luxury Hotel in Shanghai
#117 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$115 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in Shanghai
#67 Business Hotel in Shanghai
#81 Luxury Hotel in Shanghai
#117 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (427)
Room & Suite (139)
Dining (26)
Pool & Beach (6)
Hotel & Grounds (262)
Bathroom (30)
Business Centre & Event Rooms (11)
Nearby
Hongkou
History oozes out of every fiber of the city, but
Hongkou is a particularly notable neighborhood.
Shanghai was a safe haven for about 20,000 Jews during
the Second World War, and traces of this heritage can
still be found in buildings and park monuments.
Historic foreign relations aside, this neighborhood
throws you into traditional Shanghainese life without
taking you too far away from the city center. Some of
...More
Questions & Answers
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Pat C
18 February 2017|
AnswerShow all 3 answers
Response from trythealea | Reviewed this property |
Not sure of distance from cruise terminal to hotel. We were in a guided party with transport. Didn't take us long to get to the Bund. It did take quite a while (rush hour) to get from airport to hotel.
0
Votes
Shadishaghaghi
25 March 2016|
AnswerShow all 5 answers
Response from lcpteck | Reviewed this property |
I try to eat a bit of everything while trying not to stuff myself. ;)
0
Votes
Room Tips
"Please write the hotel name in Chinese as there are 2 Sheraton in Shanghai as I know."
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"Prefer rooms on the higher floor."
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"No particular tips"
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"Get a room on the "bund" side"
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