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Shanghai Marriott Hotel Riverside

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#75 of 4,966 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Shanghai Marriott Hotel Riverside
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231 Reviews from our TripAdvisor Community

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There are newer reviews for Shanghai Marriott Hotel Riverside
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Showing 154: English reviews
Singapore, Singapore
Reviewed 13 January 2016

I always stay here for work near the office. This time, the service at the front desk improved by leaps and bounds. it was so blah the last time The room is the usual I always get with my gold membership, and it's pleasant with the shower stall Breakfast on the 28th floor lounge is complimentary with excellent service always....

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Helpful?
Thank bcheong
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your valued feedback on your recent stay. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable in general , and I am happy to hear from you that you have noticed the improvments of our Front Office team, thank you. My team...

Shanghai, China
Reviewed 25 November 2015

I have just finished my dinner at the city bistro restaurant in this riverside Marriott location in Shanghai. The setting is nice, the name is trustworthy and yet, tonight, I spent nearly 200 dollars on the worst meal and service I have experienced for some time. We waited nearly 40 minutes for a bottle of wine to arrive after having...

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Helpful?
Thank Shellie G
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to take the opportunity to apologize for the...

Indiana
Reviewed 5 November 2015

I tagged along on a business trip to Shanghai with my husband who always raves about the staff of this lovely Marriott property. The concierge lounge is lavishly set with attentive service, cold drinks and delicious food (Marriott concierge lounges outside the US rock). Tracy and her staff just about anticipated what we would like every time we walked in...

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Helpful?
Thank Carmelmom
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Carmelmom, Thank you for taking the time to provide us with your feedback on your recent stay. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Thank you for comments on Tracy , she is indeed very good...

Bangkok, Thailand
Reviewed 16 October 2015

The room was very new and modern, there's nothing to complain. Enjoyed the river view even though there was smog when I was there. The location I think is a bit far from all the attractions, but it's perfect if you are in SH for exhibitions across the river, which is only 10 mins away by taxi. However its right...

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Helpful?
Thank Kaneth25341
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you...

Hong Kong
Reviewed 16 September 2015 via mobile

I was planning to give a 4-5 star with the spacious and well maintained room, nice hot shower and choices of pillows. But then I had my breakfast and before I am done my table is cleared and given to another guest. So 3 stars are gone. I guess it's just too difficult to get good staff in China.

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Helpful?
Thank itsalltim
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear itsalltim, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Shanghai Marriott Hotel Luwan. As a very valued Guest of the , we see that there is room for improvement based on your feedback. We saw that you rated your overall stay with us very low; however, we...

Shanghai
Reviewed 15 September 2015

Great Service and friendly staff with good Location near Lupu Bridge and very Close to Shanghai attractions. I can recommend the Restaurants as well as the conference Zone for your Events. from bell boy to the General Manager, everybody is helpful, friendly and well experienced

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Helpful?
Thank Anton P
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Anton P, Thank you for taking the time to provide us with your feedback on your recent stay. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Thank you also for your nice comment on my associates, Everything...

Reviewed 14 September 2015

The rooms are spacious but smell very bad and are not clean enough. We asked for non smoking rooms but had smoking rooms because these are the only available rooms they have... The acoustic insulation is poor and you can hear everything happening out of the conference rooms/out of your room etc... Very disappointed...

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1Thank Seif K
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Seif K, Thank you for taking the time to provide us with your feedback regards to your recent stay at the Shanghai Marriott Hotel Luwan. As a very valued Guest of the hotel , we see that there is room for improvement based on your feedback. We saw that you rated your overall qiute low; however, we also noticed...

Newport, United Kingdom
Reviewed 4 September 2015

It was a very short trip - 3 nights and 3 days for Pet Fair Asia show. This hotel is very close to the Shanghai World Expo Exhibition and Convention centre with great facilities. Room was spacious and so was the bathroom. I have spent all day working so all I needed apart from a comfortable bed was a place...

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Helpful?
Thank SK123321
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear SK, Thank you for taking the time to provide us with your feedback of your recent stay at our hotel. We are delighted that your stay with the Shanghai Marriott Hotel Luwan was enjoyable. My team and I looking forward welcoming you back to Shanghai and the Marriott Luwan Hotel. Everything we do is aimed at providing you with...

Singapore, Singapore
Reviewed 3 September 2015 via mobile

Stayed here twice this year. The first time, despite giving them my marriott gold card, i wasn't upgraded. The second time, i had to specifically tell them The room is ok, and has the newer trappings like shower stall I always have breakfast in the executive lounge instead of the normal restaurant downstairs. The latter is overcrowded, staff unreliable and...

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Helpful?
Thank bcheong
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear bcheong, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Shanghai Marriott Hotel Luwan. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you did experienced some problems and I would like to...

Taipei, Taiwan
Reviewed 21 July 2015

Pros: good gym, good breakfast, comfy bed, big bathroom. Cons: staff is not very helpful. there is garbage under my bed after the room is cleaned up. far from subway. no luggage rack in room. There're some restaurants and cafes near by, and a convenient store around. I booked my room on Ctrip and somehow I don't have free WiFi,...

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Helpful?
Thank BrianChiu
viva r, General Manager at Shanghai Marriott Hotel Riverside, responded to this review

Dear Mr. Brain Chiu, Thank you for having selected the Shanghai Marriott Hotel Luwan for your recent stay in Shanghai, and thank you for your feedback provided. Thank you for complimenting the hotel on its gym, breakfast, bed and size of bathroom. My team and I are here to provide each of our guest with our best possible services, I...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 

Additional Information about Shanghai Marriott Hotel Riverside

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Region: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $170 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#72 Luxury Hotel in Shanghai
#74 Business Hotel in Shanghai
#133 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel Riverside staff and other travellers.
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Questions? Get answers from Shanghai Marriott Hotel Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quite ,beautiful”
 of 5 bubbles dimotion, 7 Mar 2017 | Read review
“City view was nice but the river view was beautiful. Our room on the city side was cooler than the room facing the river.”
 of 5 bubbles KellBell4155, 10 Dec 2016 | Read review
“River view is essential.”
 of 5 bubbles 484fredr, 7 Dec 2016 | Read review
“If you want a nice view, choose river view.”
 of 5 bubbles 330joannel, 6 Nov 2016 | Read review
“Good hotel for business trip”
 of 5 bubbles fxmag, 26 Oct 2016 | Read review
5 of 5