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THE ONE Executive Suites managed by Kempinski-Shanghai

386 reviews
#54 of 5,203 Hotels in Shanghai
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Traveller (180)
Room & Suite (74)
Dining (9)
Overview
  • Excellent61%
  • Very good26%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“nanjing west”(12 reviews)
“washing machine”(13 reviews)
“sculpture park”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (386)Write a Review
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189
81
35
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189
81
35
6
5
Show reviews that mention
All reviewsnanjing westwashing machinesculpture parkliving roomfitness clubsmall kitchenetteserviced apartmentlonger stayhome away from homemetro stationpuxi sidegreat roomshopping streetperfect staywalking distancelocation is greatperfect hotel
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1 - 5 of 316 reviews
Reviewed 1 week ago

I always like the individual recognition from the check-in to the room set-up, to the restaurant/b-fast choices, ... The second advantage is the location of this "hotel": You are central in Shanghai, but everything that you need (restaurants, foot-massage, street food, bars, starbucks, ...) is...More

Review collected in partnership with this hotel
Thank Gerhard_Bosse-IV
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 1 week ago

Dear Gerhard_Bosse-IV, Thank you for writing about your recent stay with us at THE ONE Executive Suites managed by Kempinski. The entire team is very happy to learn that you had an great time while staying with us. It was our pleasure to welcoming you...More

Reviewed 1 week ago

In general everything worked fine, but there were some issues like the dryer didn’t work ok, the breakfast is expensive and so limited, i arranged the pick up service at the AirPort and there were problems with it.More

Review collected in partnership with this hotel
Thank Fernando C
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 1 week ago

Dear Fernando C, Thank you for your feedback following your recent stay with us at THE ONE Executive Suites Shanghai managed by Kempinski. I'm pleased to learn that your overall staying experience with us was fine, however would like to apologise for the inconveniences you...More

Reviewed 1 week ago

I thoroughly enjoyed my stay here. After two days of travel, it was lovely to be greeted by warm friendly faces. My primary language is English and I noticed that there was always someone on duty who spoke English, which was a nice bonus for...More

Review collected in partnership with this hotel
Thank marionz639
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 1 week ago

Dear Marionz639, Thank you for your kind review of your recent stay with us at THE ONE Executive Suites managed by Kempinski. The entire team is very happy to learn that you had a great time with us, and that our location was convenient for...More

Reviewed 3 weeks ago

Worked in Shanghai for the last year, stayed at The One Executive Suites, excellent location, easy walking distance to people’s square & many attractions/restaurants All staff, especially Lukas, Anabel, JJ & Alex offered a professional, friendly service, always on hand to help in all scenario’s...More

Review collected in partnership with this hotel
Thank Andy B
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 3 weeks ago

Dear Mr. Andy B, Thank you for your review of your recent stay with us at THE ONE Executive Suites managed by Kempinski. I am delighted to learn how pleasant your experience with us was, especially that our dedicated team members catered to your needs....More

Reviewed 4 weeks ago

Perfect hotel for holidays or Business. Friendly staff that make you feel at home. Thanks to Lukas, Annabel and Thomas for all the good info on what to see and where to eat etc. Looking forward to our next visit to The One Executive Suites...More

Review collected in partnership with this hotel
Thank CrawleyGolf
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 3 weeks ago

Dear Mr. CrawleyGolf, Thank you for writing your recent stay with us at THE ONE Executive Suites and for your loyalty to Kempinski. I am very delighted to learn that we are your favourite hotel for holiday or business, and especially that our dedicated team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Indoor pool
Heated pool
Details
Price range
US$148 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#54 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$148 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#54 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#123 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (180)
Room & Suite (74)
Dining (9)
Hotel & Grounds (107)
Bathroom (31)
Family and Play Areas (3)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
Bruce W
25 November 2017|
AnswerShow all 3 answers
Response from Arumbero | Reviewed this property |
Hi Bruce Actually that’s the only hotel we stayed in Shanghai and we liked it. Most likely we will stay there again next time.
0
Votes
Incognitosu
1 September 2017|
AnswerShow all 8 answers
Response from Constance_Schrader | Property representative |
Dear Guest, of course we have a pool. It's located on the third floor. Its operated and maintained by the Tera Wellness Company and our guest can enjoy it free of charge. Best regards
2
Votes
edward4309
15 March 2017|
AnswerShow all 2 answers
Response from Mark A | Reviewed this property |
It depends what you mean with traditionally. Exactly opposite there is each morning along cue at some some food booth outside. I used to go there and it was absolutely ok.
1
Vote
Google Translation
Room Tips
"Comfortable room, everything is nice only the dryer didn’t work"
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"Ask for a corner room, they are much brighter (usually end in 01 or 12 I think)"
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"Put the blinds down in the bath area, I gave the whole neighborhood a show... :)"
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"try to get upper floor with park view, corner rooms are best"
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