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THE ONE Executive Suites managed by Kempinski-Shanghai

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#56 of 4,939 Hotels in Shanghai
Certificate of Excellence
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THE ONE Executive Suites managed by Kempinski-Shanghai
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279 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Budapest, Hungary
Reviewed 5 days ago NEW

I thought it is like a regular Kempinski so my expectations based on that. When I arrived and went up to the room I realised it is not as clean as it is regular and when I went to the spa I was very disappointed because it is dirty a poor.

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Helpful?
Thank matyasz911
Hong kong
Reviewed 6 days ago NEWvia mobile

I am still living in this hotel and is already the 11th day here - I haven't seen much smile on the staff here except The German staff who are really nice but the other local staff don't carry much . May be I look like a local Chinese :) Also the restaurant manager have seen me for the last...

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Thank sunhouse2008
Hong Kong, China
Reviewed 1 week ago

Upon arrival of Shanghai, I stayed with The One Executive Suite on the first night and traveled to Hangzhou on the next early morning, it was just a short time for staying in the hotel, however, the air-conditioner was quite noisy when the compressor was on. I checked in again after 3 days, they offered us the other room which...

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1Thank onon2017
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear onon2017, Thank you for writing a review about your recent stay with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. I am very happy to read that you appreciated our excellent service and enjoyed our spacious​ Suites. All our Suites are optimal furnished for staying a longer period of time by providing a kitchenette, a spacious...

Beirut, Lebanon
Reviewed 1 week ago

I stayed in this hotel for a week mid January , great location very helpful staff specially the front desk managers and precisely Ms.. Annabella; spacious studios with a luxurious touch. I highly recommend this apartment hotel

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1Thank fouadk955
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. fouadk955, Thank you for sharing your stay at THE ONE Executive Suites managed by Kempinski with us and other travellers on Tripadvisor. With delight I read that THE ONE was a great place to stay for you especially regarding our location, our spacious rooms and our helpful staff. I am happy to pass your compliments to the entire...

Paris, France
Reviewed 2 weeks ago

after 1,5 year we came back once more to THE ONE Shanghai. It seeems no changes. still there was a perfect pick up at the airport and a warm and friendly welcome at the front office. after quick formailities we were accompanied to the rooms. rooms are still in good conditions and the view is great. even some changes in...

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1Thank Mark A
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. Mark A, Thank you for taking your spare time for writing a review about your recent stay with us at THE ONE Executive Suites managed by Kempinski. With delight I read that you experienced the perfect welcome back after returning after 1,5 years. The entire team is happy that you enjoyed your experience from the airport pick up...

Singapore, Singapore
Reviewed 3 weeks ago

Big rooms and excellent service. Loved the packed breakfast when departing to airport very early morning. As our office is just opposite this property, I don't need to search and compare every time I need to go there as I have found my home in China: Kempinski

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1Thank galore360
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Galore360, Thank you for writing a Review about your experience with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. The entire team is very delighted that we created such a pleasant surprise for you and we gave you the feeling of being home far away from home by providing an excellent and personalized service in a...

Reviewed 3 weeks ago

A stable team and constant quality standards are important for business travelers who return regularly to the same place. The ONE has the character of a professional serviced apartment provider with hotel services. All what you need for a nice and stable home base in Shanghai.

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Thank Calimero007
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Calimero007, Thank you for writing about your recent stay with us at THE ONE Executive Suites managed by Kempinski and a happy new year of the Rooster! ​With delight I read your compliments for our team as well as our unique Kempinski brand standards. We are always eager to create the utmost comfort for our most valued guests while...

Reviewed 10 January 2017 via mobile

Stayed in this lovely hotel for second time. Good size of the room. Comfortable king size bed. Nice coffee shop and good breakfast. Very nice staff and very helpful. Specifically I would like to thank Anabel and Lucas for great help. Highly recommended and appreciated

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Thank Eyal S
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. Eyal S, Thank you for sharing your excellent experience with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. With delight I read your compliments about our passionate team and that they created such an lasting memory for you. Especially Anabel and Lukas feel honored that they assisted you during your stay in an outstanding way...

Madrid, Spain
Reviewed 7 January 2017

Remarkable place, nice staff, everyone speaks Engkish and they made our stay incredible , rooms are big, nice swimming pool and a great gym ,good location not far from Metro and walking distance from best places in Shanghai

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Thank ManuelNN
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. ManuelNN, On behalf of the entire team I wish you a happy new year and would like to thank you for your wonderful feedback about THE ONE Executive Suites managed by Kempinski as a place to go in Shanghai. Your compliments about the service quality of the team are highly appreciated. We are very delighted to created such...

Munich, Germany
Reviewed 16 December 2016

We stayed in the One for 3 nights while on our trip through china. We got an upgrade on checkin so we have more space for the extra bed for our daughter. Lovely room with so much space as u feel in a big suite in a normal hotel. Seperate bedroom from livingroom with small kitchenette. It has a fridge...

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Thank michaelh922016
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. michaelh922016, First of all the entire team wishes you and your family a happy New Year 2017! With delight I read about your wonderful stay with us at THE ONE Executive Suites managed by Kempinski. We are happy that you and your family especially enjoyed our spacious Suites. As we are a Residence property, all our Suites are...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Jing’an District of Shanghai, THE ONE is the perfect spot to explore the city’s cultural heritage. Just steps from a multitude of shopping outlets, restaurants and bars and only a short drive away from landmarks, its ideal location affords guests easy access to the city’s major commercial and recreational areas, allowing them to enjoy the bustling metropolis of Shanghai ... more   less 

Additional Information about THE ONE Executive Suites managed by Kempinski-Shanghai

Address: No.601 Fengyang Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: $195 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — THE ONE Executive Suites managed by Kempinski-Shanghai 4.5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity, Priceline and Ctrip TA so you can book your THE ONE Executive Suites managed by Kempinski-Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#46 Family Hotel in Shanghai
#56 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#107 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and other travellers.
11 questions
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Questions? Get answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“edge rooms”
 of 5 bubbles Businesstraveler6960, 5 Feb 2017 | Read review
“Nice, bigger than usual”
 of 5 bubbles ManuelNN, 7 Jan 2017 | Read review
“Best position, close to People Square”
 of 5 bubbles antonioS2611EY, 1 Nov 2016 | Read review
“Better and friendlier (personal) management and service, a bit more variety on menus.and some better advice available on local services and utilities. ”
 of 5 bubbles jamessD4166GA, 7 Sep 2016 | Read review
“Add breakfast from the beginning into your room rate its giving you a discount”
 of 5 bubbles SharpChicago, 4 Sep 2016 | Read review
5 of 5