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THE ONE Executive Suites managed by Kempinski-Shanghai

394 reviews
#49 of 5,222 Hotels in Shanghai
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Traveller (181)
Room & Suite (105)
Dining (9)
Overview
  • Excellent61%
  • Very good26%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“nanjing west”(12 reviews)
“washing machine”(13 reviews)
“sculpture park”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (394)Write a Review
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All reviewsnanjing westwashing machinesculpture parkliving roomsmall kitchenetteserviced apartmentlonger stayhome away from homemetro stationpuxi sidewalking distancegreat roomshopping streetperfect staylocation is greattrain ticketsperfect hotel
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1 - 5 of 321 reviews
Reviewed 6 days ago

Great and central location with a convenience store right downstairs. Walking distance to restaurants and shops. Service attitude could improve though as some requests where handled slow. As a tennant for several weeks I would assumed a better service attitude. Gym was under renovation and...More

Thank Sino-GermanTravel
Response from Gerrit T, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 5 days ago

Dear Sino-German Travel, thank you for your kind review on TripAdvisor. We are glad to read that the location of our property was most convenient for you during your trip to Shanghai. Please accept my apologies for the slow attendance of your requests during your...More

Reviewed 2 weeks ago

Upgraded luxurious suite well exceeding expectation; impressive courtesy of the staff; highly efficient and effective service; property overall well managed. Will very likely revisit One Executive Suites next time in ShanghaiMore

Review collected in partnership with this hotel
Thank weihua2018
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 1 week ago

Dear weihua2018, Thank you for your wonderful review of your recent stay with us at THE ONE. I am delighted to learn how pleasant your experience with us was, especially that our dedicated team members catered to your needs. I will certainly pass your compliments...More

Reviewed 2 weeks ago

Very nice hotel with a big room with view, complimentary bathroom set and personal wifi in the room. Very helpful staff, located in a confortable zone near the railway and with a different supermarket nearby.More

Thank giannif91
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 1 week ago

Dear giannif91, Many thanks for your kind review. We are very happy to read that you enjoyed your stay with us. We hope you will visit us soon again, we look forward to welcoming you back in Shanghai. With kind regards, Gerrit H Thesing General...More

Reviewed 4 weeks ago

The location is 7 mins' walk to a subway station. The street on which the hotel is located doesnt have a lot of traffic. There is a convenience store and a small supermarket across the road. Check-in and check-out were smooth and pleasant; no big...More

Thank Stanislaus F
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 3 weeks ago

Dear Stanislaus F. Many thanks for your recent stay with us and for sharing your experience on TripAdvisor. We are sorry for the discomfort you felt in the bed. I have inspected your room, and we will ensure the mattress get's changed for the comfort...More

Reviewed 5 weeks ago

The appartments are great, the position of the Hotel is perfect and the Price more than justified.The personal is very profesional and flexible. check in and out operations are extremely uncomplicate.More

Review collected in partnership with this hotel
Thank ddelogu
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 3 weeks ago

Dear ddelogu, Many thanks for your very kind review. We are very happy to read that you enjoyed your stay from start to finish, and that our team made you feel at home at The ONE! We hope you will visit us soon again, we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Indoor pool
Heated pool
Details
Price range
US$143 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#49 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#116 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$143 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#49 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#116 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (181)
Room & Suite (105)
Dining (9)
Family and Play Areas (3)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
Bruce W
25 November 2017|
AnswerShow all 3 answers
Response from Arumbero | Reviewed this property |
Hi Bruce Actually that’s the only hotel we stayed in Shanghai and we liked it. Most likely we will stay there again next time.
0
Votes
Incognitosu
1 September 2017|
AnswerShow all 9 answers
Response from Constance_Schrader | Property representative |
Dear Guest, of course we have a pool. It's located on the third floor. Its operated and maintained by the Tera Wellness Company and our guest can enjoy it free of charge. Best regards
2
Votes
edward4309
15 March 2017|
AnswerShow all 2 answers
Response from Mark A | Reviewed this property |
It depends what you mean with traditionally. Exactly opposite there is each morning along cue at some some food booth outside. I used to go there and it was absolutely ok.
1
Vote
Google Translation
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12345
Room Tips
"Comfortable room, everything is nice only the dryer didn’t work"
Read review
"Ask for a corner room, they are much brighter (usually end in 01 or 12 I think)"
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"Put the blinds down in the bath area, I gave the whole neighborhood a show... :)"
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"try to get upper floor with park view, corner rooms are best"
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