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THE ONE Executive Suites managed by Kempinski-Shanghai

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Traveller (192)
Room & Suite (108)
Dining (9)
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Overview
  • Excellent62%
  • Very good26%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(14 reviews)
“sculpture park”(4 reviews)
“living room”(15 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (401)
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Traveller rating
194
86
36
6
5
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LanguageEnglish
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194
86
36
6
5
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All reviewswashing machinesculpture parkliving roomwest nanjing roadsmall kitchenetteserviced apartmentlonger stayhome away from homewalking distancemetro stationperfect staygreat roomtrain ticketslocation is greatperfect hotelconvenience storehotel room
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1 - 5 of 327 reviews
Reviewed 3 weeks ago via mobile

Love this place. Just set back from the hustle and bustle of West Nanjing Rd area but close to everything. Great staff, really friendly. Special mention for Lukas on reception and Thomas and his staff in the restaurant. If I could improve things, it would...More

Thank Michael K
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 3 weeks ago

Dear Michael K, We appreciate your review of your loyalty and your support. Thank you for mentioning our restaurant team with Thomas and Lukas at the Front Desk. Your feedback with regards to the breakfast is very much appreciated, especially as we in the process...More

Reviewed 3 weeks ago via mobile

This is my first staying at Kempinski hotel, I would say the price is reasonable for a suite even the size is not huge but enough. It take around 3 mins walk distance to the metro, and there is shopping mall nearby. Food in the...More

Thank Stanley C
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 3 weeks ago

Dear Stanley C, Many thanks for your recent stay with us at THE ONE Executive Suite! We are glad you were able to experience our authentic European hospitality. We look forward to your next visit! With best regards, Gerrit H Thesing General Manager THE ONE...More

Reviewed 3 weeks ago

As a regular guest at One Excutive Suites Kempinski I cannot recommend highly enough this hotel for location, convenience and service. On a number of occasions I have had to contact Kempinski on short notice to book hotel and always found the attentive help from...More

Thank Marquesjohn
Response from Gerrit T, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 2 weeks ago

Dear Marquesjohn, Thank you for your kind review. We are pleased to hear that you enjoyed your stay with us and that Lukas was able to assist during your visit. It will be a pleasure to welcoming you back when Shanghai is included in your...More

Reviewed 4 weeks ago

Great ambience and very nice comfortable room. Suites are spacious. Service is a little cold. Perhaps an area of improvement for front office where they can be a lot more hospitable. Location is in central and easy to move around Shanghai.More

Thank TravellerSCM
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 4 weeks ago

Dear TravellerSCM, We very much appreciate your review of your recent experience at our hotel. It/s great to hear that you liked our prime location. My apologies for the way you perceived our personell at the Front Desk, which should be the go to place...More

Reviewed 8 March 2018 via mobile

We stayed here for a few nights on our way back to Beijing. It was extremely comfortable and felt like our little home. We wanted an apartment because we are vegan and like to cook our own food, the problem was, this area was a...More

Thank Kareena R
Response from Gerrit_Thesing, General Manager at THE ONE Executive Suites managed by Kempinski-ShanghaiResponded 4 weeks ago

Dear Kareena R, Many thanks for your kind review. We are very happy to hear that you felt like home with us. Sorry to hear that you had problems finding food market, actually there are a few supermarkets with all kinds of food available located...More

View more reviews
Best Value Properties in Shanghai, China
See all 5,260 hotels in ShanghaiSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Indoor pool
Spa
Sauna
Details
Price range
US$161 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#34 Spa Hotel in Shanghai
#49 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#438 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$161 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Shanghai
#34 Spa Hotel in Shanghai
#49 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#438 Best Value Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (192)
Room & Suite (108)
Dining (9)
Family and Play Areas (3)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
Questions & Answers
Ask a question
Issarah K
7 April 2018|
AnswerShow all 3 answers
Response from Gerrit T | Property representative |
Hi Sara, Its easily walkable in 5-10 minutes. Best regards
1
Vote
Bruce W
25 November 2017|
AnswerShow all 3 answers
Response from Arumbero | Reviewed this property |
Hi Bruce Actually that’s the only hotel we stayed in Shanghai and we liked it. Most likely we will stay there again next time.
0
Votes
Incognitosu
1 September 2017|
AnswerShow all 9 answers
Response from Constance_Schrader | Property representative |
Dear Guest, of course we have a pool. It's located on the third floor. Its operated and maintained by the Tera Wellness Company and our guest can enjoy it free of charge. Best regards
2
Votes
Room Tips
"Comfortable room, everything is nice only the dryer didn’t work"
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"Ask for a corner room, they are much brighter (usually end in 01 or 12 I think)"
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"Put the blinds down in the bath area, I gave the whole neighborhood a show... :)"
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"try to get upper floor with park view, corner rooms are best"
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