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JW Marriott Hotel Shanghai at Tomorrow Square

Hotels.comUS$193*
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#9 of 4,998 Hotels in Shanghai
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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JW Marriott Hotel Shanghai at Tomorrow Square
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1,412 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
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Adelaide, Australia
Reviewed 4 days ago NEW

Upgraded to corner suite on arrival. Unfortunately took 4 hours before we could get access. Stayed at hotel 5 years ago and nothing had changed. Clean and neat but not spectacular. Club food and drink selection good. Service ok with lack of attention to detail i.e. running out of glasses. Number of unsupervised children fingering food and running was disappointing.

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Helpful?
2Thank Rod M
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Rod M, Thank you for choosing to come back and stay with us after a few years, we are most grateful for your trust. I sincerely apologize that it had taken quite some time before you could access your room and would no doubt be grateful to learn more details if possible. Nevertheless we are not taking your feedback...

Shanghai, China
Reviewed 6 days ago NEWvia mobile

JW Marriott in Shanghai tomorrow square always provides customers a great and thoughtful service, especially from Maria Sablina, director of customer relations. She always thinks ahead for customers and try to meet the needs. That is the service standard from JW. Thanks Maria for everything you have done for us. It's also our honour to have you serve us.

Review collected in partnership with 单个酒店
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Helpful?
Thank cutepeachfei
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear cutepeachfei, Thank you for your warm and encouraging feedback, I will surely express my gratitude to Maria for a wonderful job in making sure our dear guests are receiving only the highest standard of service. We are delighted that we are able to be intuitive and participated all your needs in advance, it is indeed the main task of...

Singapore, Singapore
Reviewed 6 days ago NEW

The JW Marriott Serviced Apartments (no longer in service) was the first place we stayed when we moved to Shanghai back in 2013, and we decided to end our time in this amazing city with a week at the JW Marriott Hotel. I find Marriott rooms a bit traditional - think oversized furniture and marble bathrooms, not really my style,...

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Helpful?
1Thank Trisha C
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Trisha C, Thank you for giving us such an honor to be a part of such an important and unique experience. It is certainly an event you won't forget first moving to a foreign city and then living it after a few years, and knowing that you giving us a chance to be a part of a both is...

Walnut Cove, North Carolina
Reviewed 1 week ago

I was on a business trip to Shanghai and arrived very late after two days of airline delays and cancelled flights. It is a little different to have the lobby on the 38th floor but the check was very efficient with very friendly and engaged staff. I stayed on the 45th floor and the room was large, spotlessly clean, and...

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Helpful?
2Thank Ken A
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Ken A, We value unadventurous traveling and understand the importance of timely flawless service. We are terribly sorry that your trip over here wasn't as smooth as desired, but knowing that you were able to have a wonderful rest and recharge your batteries is truly the best rewards for us. As well I it is important for us that...

Reviewed 1 week ago via mobile

This hotel brings the best you'd expect from a JW property to Shanghai. The hotel is stunning, clean and the staff speak English very well. One of the best features of this hotel is the views of the city (disclaimer, on clear days). There is the a library on the top floor and apparently is the highest library in the...

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Helpful?
1Thank paulhS5814KN
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear paulhS5814KN, We are truly indeed very lucky to be on the top of the highest building in this side of the city, not only our reception is allocated on the 38th floor, allowing our guests to enjoy incredible views right the minute they arrive, but also our building structure turn around its core at the 38th floor by 45...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Returned last month for my 3rd stay with this great hotel where my business meetings were also held in the hotel. Guest service level, hotel amenities and food remained excellent. This time, I called the hotel in advance prior to my arrival to request for a corner room facing The Bund based on my Platinum membership. Upon arrival, I was...

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Helpful?
Thank Mike_Wong75
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Mike_Wong75, It is incredibly important for us to know our guests' preferences and if we have an opportunity, at the same time if our availability allows us to, it is always our first priority to created a personalized experience for our guests. We are delighted that we were able to meet your expectations, it is truly the best reward...

Cambridge, United Kingdom
Reviewed 1 week ago

Stayed for two weeks in May 2016. Lovely hotel but rooms very high up (above floor 34) and the facilities on floor 59 and 60 were very high indeed! I visited the highest library in the World on floor 60 but did not have the legs to go out onyo the roof. Fairly restrictive choice of foods, but plenty of...

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Helpful?
Thank Paul W
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Paul W, Thank you for choosing to stay with us and choosing to experience our hotel for the first time. We are certainly very lucky to have the highest library in the world to be a part of our building, it is even a better encouragement to learn that our guests have enjoyed visiting this part of our hotel....

North Attleboro, Massachusetts
Reviewed 1 week ago

I was so glad to have made the extra effort and expense to have booked this hotel, which in the big picture was not a big expense since I upgraded to use the executive lounge which was worth every penny! The food for breakfast and light even snack is really quite a spread, The regular business people that stay at...

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Helpful?
2Thank monicaleestudios
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear monicaleestudios, Thank you for your encouraging feedback, we are delighted to learn that you have had just the experience you certainly deserve and there is no better motivation for us but to know we were able to create an exceptional enhanced feeling for our guests. We always try to stay updated and create an atmosphere in our Executive Lounge...

Reviewed 2 weeks ago

We spent 4 nights to start a family vacation, and I can't say enough nice things about the JW Marriott. The location, right near the People's Park, a subway station, and the Shanghai Museum, was very good. There's also a hop on/hop off tour bus stop just across the street. Our rooms were clean and spacious. Every hotel employee we...

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Helpful?
2Thank Gar D
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Gar D, We are delighted to be included into your family trip to Shanghai and are very grateful for your trust in choosing to stay with us. It is the best reward for our work to know that you and your family had such a great experience staying with us. Making sure that every need and more is met...

Boston
Reviewed 2 weeks ago via mobile

This was our second time at the JW Marriott for an event we hold in the hotel. The hotel is beautiful, but moreover, the service is phenomenal. In particular, the staff in the lobby, including the wait staff, concierge, front desk attendants, and management (including Maria), are excellent. They take the time to make you feel at home in the...

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Helpful?
2Thank DFC12481
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear DFC12481, Thank you for your wonderful and warm compliments to our team, it is the best reward to know that we have succeeded in making you feel exactly as you should and we want to. We believe that exceptional service and attention to our guests is the fundament of our daily responsibilities. From tip to toe we plan our...

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14/05/2017 15/05/2017
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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing at 60 stories high as one of the tallest hotels in downtown Puxi Shanghai, the international deluxe JW Marriott Hotel Shanghai overlooks People's Square and is within walking distance to the Bund, Xintiandi and the characteristic Nanjing Road Pedestrian Street. The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views. The rooms feature a flat-screen cable TV, mini bar, tea and coffee facilities, wired and wireless internet and safe deposit box. Spacious bathrooms are equipped with a separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.The hotel's restaurants and lounges are located from the 38th to 40th floor and offer spectacular views of the Shanghai skyline. JW's California Grill on the 40th floor captivates an inventive culinary experience that travels beyond taste. Contemporary, elegant and comfortable, Wan Hao Chinese restaurant on the 39th floor showcases fine traditional Cantonese cuisine and Shanghainese specialties. Marriott Cafe on the 38th floor features the best in international casual dining, serving elaborate buffets throughout the day, as well as an extensive a la carte menu.In addition, the hotel offers a total of 1,512 square metres of meeting and banquet space, a business centre, an executive lounge, a 24-hour health club, including an indoor and outdoor swimming pool. ... more   less 

Additional Information about JW Marriott Hotel Shanghai at Tomorrow Square

Address: No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: $240 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Shanghai at Tomorrow Square 5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Jw Marriott Hotel Shanghai
Marriott Shanghai
Shanghai Marriott
Jw Marriott Shanghai
Hotel Style:
#9 Luxury Hotel in Shanghai
#9 Family Hotel in Shanghai
#12 Romantic Hotel in Shanghai
#13 Business Hotel in Shanghai
#152 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views over Tommorrow Square are excellent”
rodm80, 26 Apr 2017 | Read review
“Corner room is bigger!”
Mike_Wong75, 22 Apr 2017 | Read review
“I think all the room are quiet truthfully because the rooms start on high floors.”
monicaleestudios, 17 Apr 2017 | Read review
“Join Marriot Rewards for free wifi in room, upgrade to exec floor if you can, a lot of hotels are not worth it but this one definitely is.”
UkTracyF, 11 Apr 2017 | Read review
“Great city views, skyscrapers light up at night. We faced the river, Pearl Tower, & were across from People's Park and the Opera House.”
Maplegrove, 11 Apr 2017 | Read review
5 of 5
Hotels.com
US$193* /night
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TripAdvisorUS$193
AMOMAUS$226
Booking.comUS$193
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*Disclaimer
Prices are for 1 room, 2 adults
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