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JW Marriott Hotel Shanghai at Tomorrow Square

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#9 of 4,573 Hotels in Shanghai
Certificate of Excellence
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JW Marriott Hotel Shanghai at Tomorrow Square
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1,321 Reviews from our TripAdvisor Community

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Showing 997: English reviews
State College, Pennsylvania
Reviewed 3 days ago NEW

Stayed for one night here before my flight back to US. Marriott properties are way much better than SPG and Hiltons in Shanghai. This JW is one of the best in Shanghai. Besides great view, good food, and attentive service. Here are a few things I really like about this hotel: 1. The bedding at JW Marriott is excellent. From...

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Helpful?
Thank psustatecollege
Des Moines, Iowa
Reviewed 3 days ago NEW

Views can not be beat. Absolutely spotless clean. Service with a smile. Breakfast over the top with choices, top quality. Wifi signal strong and consistent. Concierge top notch and knowledgeable. Food and beverage overpriced.

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Thank WinstonIowa
Los Angeles, California
Reviewed 4 days ago NEW

Pros: 1) The staff were very friendly and accommodating. 2) The room was in excellent condition; nothing felt tired in the room. 3) I reserved one of their meeting rooms and everything about this experience went quite well. Cons: 1) The concierge desk is located on the ground floor with the lobby on the 38th floor. This led to some...

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Helpful?
1Thank SCSCSC11111
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear SCSCSC11111, We see a paramount importance in learning about our guests experience, knowing all the details of your stay with us is most valued and certainly not taken lightly. While we are glad to know you have had a wonderful experience, no doubt there are still thing we can and will improve. I will ensure to involve related departments...

Seattle, Washington
Reviewed 4 days ago NEW

I stayed 3 nights on a Business trip. The executive rooms were perfect and the view from my room was amazing. The service was stealth - everything I needed was provided and I was not disturbed, once. The executive lounge was very nice and I enjoyed going up the spiral staircase to the "highest library in the world". They have...

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Helpful?
1Thank N2travels
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear N2travels, Making sure our guests are comfortable as they never left home, having everything they need to not worry about anything extra - is the most important task for us every day. We are delighted to know that we were able to create just the memory you deserve and are most grateful for your compliments. We hope there will...

seoul
Reviewed 6 days ago NEW

All the service that I got from this hotel was very nice. Even though some sculpture was old-fashioned, most design of structure were fabulous. Especially, the restroom is very nice. All the staff are very well-educated and enthusiasting to serve the visitors. I reserve holiday stay even that day was a first stay. The beverage service including TWG tea was...

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2Thank 이루오 정
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear 이루오 정, We are very grateful for your warm compliments and detailed feedback, we know no better reward but an encouraging comments from our guests. Our F&B team are very specific and demanding when it comes to choosing beverages and food offerings for guest, we believe in the highest standards and reaching for the stars. Just today we have...

Phoenix, Arizona
Reviewed 6 days ago NEW

My recent stay here was met with exceptional service, from the moment I checked in to the time I checked out. I was there on business travel and all my needs were met. The executive lounge staff was exceptional and made it easy to hold meetings throughout my stay.

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1Thank jrdupuis
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear jrdupuis, We are delighted that every step of the way during your stay with us we were able to create a great experience for you. Every guest is very dear to us and we make it a must to remind every associate from little to big about the importance of an excellent service in details. We hope that we...

Reviewed 1 week ago via mobile

I was pleasantly surprised that my company email (served on a Google platform) was accessible whilst I was connected to the hotel's rather impressive wifi network. Even more pleasantly surprised that Facebook and Instagram were also available. So they must have good VPN systems made available to all and I didn't have to give up my unhealthy fixation with social...

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1Thank Samuel S
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Samuel S, We value our guests' feedback and find it of a paramount importance to learn of their experience. Your time is much appreciated and we are most grateful to you for sharing with us. Needless to say we are most disappointed to learn that we have brought you down, where I will dare to say that none of...

Los Angeles, California
Reviewed 1 week ago

The best thing about this hotel is its location . You can walk to the Bund, Yu Garden People's Park and lotsof shopping areas. The metro station where three lines converge is also nearby. HuangHe St. is about five minutes away and is lined with restaurants. The rooms (we stayed here twice) although nothing spectacular, are clean, comfortable, and all...

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4Thank twodiamondmom
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear two diamondmom, Thank you for not only choosing to stay with us, but also finding time to share your experience with other travelers. We are most delighted to learn that we were able to repeatedly meet your expectations and create a wonderful memory. Making sure that our guests are comfortable and barely feeling any difference from being away from...

London, United Kingdom
Reviewed 2 weeks ago via mobile

I have stayed at this property about a year ago with absolutely no issues at all but my recent stay couple of months ago was a complete disappointment. My flight arrangements changed and my partner happened to arrive earlier than me to the hotel. I have contacted the frond desk prior my flight and requested my partner to check in...

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1Thank Deniz K
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear Deniz K, Thank you for finding time to share your comments with us. Kindly note that as my associate already explained to you based on Terms & Conditions of Global Marriott Rewards policy, unless guest is physically staying with us we are not able to honor benefits of any Marriott Rewards status, also based on the same policy guest...

New York City, New York
Reviewed 2 weeks ago

My wife and I visited our hometown Shanghai last months for our vacation. During our 21 days visiting, we stayed 4 hotels, two native hotels, Jin Jiang Hotel (Maoming road) and The Yangtze Boutique Shanghai (Hankou road), and two American hotels, Hilton Shanghai and Marriott at Tomorrow’s Square. Our experience at Marriott was the most impressive one. When the Marriott...

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1Thank ruweile
JWMSHGM, General Manager at JW Marriott Hotel Shanghai at Tomorrow Square, responded to this review

Dear ruweile, We are most grateful for your warm and honorable compliments to us. Thank you for making us a part of such an import trip for you, there is no better encouragement for our team than to know we added positive memories to your trip. We find it most important to be able provide flawless experience in all areas...

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Standing at 60 stories high as one of the tallest hotels in downtown Puxi Shanghai, the international deluxe JW Marriott Hotel Shanghai overlooks People's Square and is within walking distance to the Bund, Xintiandi and the characteristic Nanjing Road Pedestrian Street. The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views. The rooms feature a flat-screen cable TV, mini bar, tea and coffee facilities, wired and wireless internet and safe deposit box. Spacious bathrooms are equipped with a separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.The hotel's restaurants and lounges are located from the 38th to 40th floor and offer spectacular views of the Shanghai skyline. JW's California Grill on the 40th floor captivates an inventive culinary experience that travels beyond taste. Contemporary, elegant and comfortable, Wan Hao Chinese restaurant on the 39th floor showcases fine traditional Cantonese cuisine and Shanghainese specialties. Marriott Cafe on the 38th floor features the best in international casual dining, serving elaborate buffets throughout the day, as well as an extensive a la carte menu.In addition, the hotel offers a total of 1,512 square metres of meeting and banquet space, a business centre, an executive lounge, a 24-hour health club, including an indoor and outdoor swimming pool. ... more   less 

Additional Information about JW Marriott Hotel Shanghai at Tomorrow Square

Address: No.399 Nanjing West Road, Huangpu District, Shanghai 200003, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: $208 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Shanghai at Tomorrow Square 4.5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Jw Marriott Hotel Shanghai
Marriott Shanghai
Shanghai Marriott
Jw Marriott Shanghai
Hotel Style:
#9 Family Hotel in Shanghai
#9 Luxury Hotel in Shanghai
#12 Romantic Hotel in Shanghai
#13 Business Hotel in Shanghai
#142 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and other travellers.
21 questions
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Questions? Get answers from JW Marriott Hotel Shanghai at Tomorrow Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner room”
 of 5 bubbles psustatecollege, 8 Dec 2016 | Read review
“Tomorrow Square Park Side view is lovely.”
  • 55th Floor view of Tomorrow Square
 of 5 bubbles N2travels, 7 Dec 2016 | Read review
“near subway station.”
 of 5 bubbles _F2698SN, 5 Dec 2016 | Read review
“Rooms start from the 39th floor so at a good level to get a good view”
 of 5 bubbles pennyo141, 15 Nov 2016 | Read review
“Corner rooms were nice and anything on a high floor should give you a nice view.”
 of 5 bubbles tswolfe65, 14 Nov 2016 | Read review
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