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Hilton Shanghai

Expedia.comUS$125*
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#57 of 5,035 Hotels in Shanghai
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Shanghai
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2,385 Reviews from our TripAdvisor Community

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Showing 1,359: English reviews
Sicklerville, New Jersey
Reviewed 1 week ago

Very clean, good breakfast buffet, helpful staff. The view from the penthouse lounge was fantastic! The room was spacious and the bed was very comfortable. There were many on-site restaurants from which to choose.

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Helpful?
Thank Michael M
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Michael M, Thank you for taking the time to write a review of our property and sharing with us your wonderful experience. We are pleased to know that you have enjoyed your stay and found our service professional and enjoyed an excellent breakfast and convenient location. We hope that Hilton Shanghai would be your first choice of hotel when...

Boston, United States
Reviewed 1 week ago

This place located in the heart of Shanghai, 5 minutes from Subway, and a small but pleasant park, is very efficient for business (business center, fast Internet) and has all facilities for pleasant stay: fitness center with saunas, swimming pool, top rising bar with live music, very good breakfast buffet. Rooms are large and comfortable. Staff is very respectful and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mikhailvg
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear mikhailvg, Heartfelt thanks for sharing your wonderful experience at Hilton Shanghai.We are delighted to learn that you have enjoyed your time at our hotel. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. We hope it won't be too long until we see you again. Regards,...

Austin, United States
Reviewed 2 weeks ago

Excellent hotel with great amenities, excellent cuisine of any type, stores, shops, ATM's, currency exchanges, near shopping malls and many attractions. The staff are all very accommodating and anxious to please everyone and extremely pleasant, humble, sincere and a joy to be around.

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Helpful?
Thank Preston Young S
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Young S, Thank you for taking your valuable time to share your experience. We are pleased to know that you have enjoyed your stay and found our service professional and enjoyed an excellent breakfast and convenient location. I hope you will stay with us again soon to experience the light and warmth of hospitality! Regards, Gerd Knaust General Manager...

Shanghai, China
Reviewed 2 weeks ago

Location is excellent, a lot to do in the neibourhood. The hotel is not far from Jing'An Temple, close to main shopping streets. There are many wonderful restaurants, bars and Cafe walking distance from the hotel. Easy access to public transportation, less than 10 minutes walk to metro line 2 and 7 . Food is very good, wonderful gyms. Staffs...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gautierw2017
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear gautierw2017, I appreciate your review of your recent experience at Hilton Shanghai. We are delighted to hear that you have enjoyed your stay with us. We are pleased to know that you have enjoyed your stay and found our service professional and enjoyed an excellent dining experience and convenient location. We hope that Hilton Shanghai would be your first...

sydney, Australia
Reviewed 2 weeks ago

Very happy with this hotel, services are up to standard and nothing to complain, highly recommended to anyone who would like to visit shanghai. Location is so centralised and so convenience and staffs are so nice and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank longd812
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear longd812, Thank you for taking the time to write a review of our property and sharing with us your wonderful experience. I am extremely happy to know that we were able to meet your expectations and you had a comfortable stay with us. We appreciate your comments and look forward to seeing next time you are in Shanghai! Regards,...

Ipswich, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for just one night A true 5 Star hotel. Well acquainted room, with a required amenities and very comfortable bed Had the buffet for evening meal, which was quite expensive but the quality was first class. The rib of beef was superb Breakfast was also good, and subsequent checkout was swift About an hour to Pudong airport Will...

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Helpful?
Thank Richard M
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Richard M, Heartfelt thanks for sharing your wonderful experience at Hilton Shanghai.We are delighted to learn that you have enjoyed your time at our hotel. We are delighted to hear that you have enjoyed your stay with us, in terms of our service and food offerings at Atrium Café. I hope we have the opportunity to welcome you back...

Columbus, OH
Reviewed 2 weeks ago via mobile

This hotel is showing a bit of age. The room was clean but small. I was supposed to be on the executive floor but the bathroom was very small. I can't imagine the rooms on the other levels. There is no comparison between this hotel and the Beijing Hilton, the rooms are like night and day. The executive lounge was...

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Helpful?
Thank 3CTraveler
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear 3CTraveler, Thank you very much for your review. We are very sorry to hear that you were disappointed with your room as we make every effort to both maintain and renovate our facilities to respond to growing customer demands. Thank you very much again for your review, with the help of guests like you we will continue to improve....

Cypress, California
Reviewed 2 weeks ago via mobile

Due to flight delay to Pudong we arrived at the SHA Hilton in early AM. A long taxi ride for 4 @ higher night time rate was 240 cny. Our large corner room #25 p(quiet & away from foot traffic) right near the elevator has a large sleeping area with smaller old fashion style bathroom bath/shower (wish more water pressure)....

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Helpful?
Thank LnS2004
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear LnS2004, Thank you for taking the time to leave us feedback regarding your previous stay with us. We strive to provide exceptional customer service for all of our guests and it is very rewarding to know we were able to do this for you. We hope to see you here again very soon. Regards, Gerd Knaust General Manager at...

London, United Kingdom
Reviewed 3 weeks ago via mobile

I have used the Hilton Shanghai on numerous occasions and as always very impressed, If there was one gripe the rooms I have stayed in need a spruce up, it's getting rather tired looking. Other than that the Staff attentive and couldn't do more to make my business trip pleasurable. Breakfast range was great, anything you could want was catered...

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Helpful?
Thank nigell531
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear nigell531, Thank you for staying at Hilton Shanghai and sharing your fantastic experience with us. I am delighted to hear that you have enjoyed your stay and will definitely share your comments with the team.We are pleased to know that you have enjoyed your stay and found our service professional and enjoyed an excellent breakfast and convenient location. I...

Reviewed 3 weeks ago

The hotel is located in the middle of the city. The surrounding area is under construction for subway. 10 min walk to any public transportation. Old people be aware of the stairs of the overpass, not convenient at all. At least 10 min walk to find a decent restaurant. The staffing are very helpful and friendly. The hotel itself is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank weix21
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear weix21, Thank you for your candid review of your recent stay. We strive to provide personalized experiences for each of our guests, and are always actively looking for ways to provide excellent service and value. We hope to see you soon for another Hilton Shanghai experience. Regards, Gerd Knaust General Manager at Hilton Shanghai

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11/06/2017 12/06/2017
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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: $163 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Shanghai 4.5*
Number of rooms: 714
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Ctrip TA, Hotwire, Agoda, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hilton Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Shanghai Hilton International
Hotel Style:
#35 Spa Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#44 Family Hotel in Shanghai
#46 Business Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#98 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai staff and other travellers.
16 questions
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Questions? Get answers from Hilton Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors”
travelerINaustin, 19 May 2017 | Read review
“Choose a room with a corner location they are very nicely set up!”
davidsV298RZ, 19 May 2017 | Read review
“All rooms are great but the Panarama View rooms on a high floor are very nice.”
  • View from typical high floor Panarama View room
  • View from typical high floor Panarama View room
  • View from typical high floor Panarama View room
prestonyoungs, 15 May 2017 | Read review
“if you can go executive do... well worth the extra”
E3119LDandyc, 1 May 2017 | Read review
“If you want a great panorama view ask for a high level!!”
Travel-break-Travel, 23 Apr 2017 | Read review
5 of 5
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US$125* /night
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HiltonUS$125
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*Disclaimer
Prices are for 1 room, 2 adults
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