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Okura Garden Hotel Shanghai

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Traveller (551)
Room & Suite (338)
Dining (190)
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Overview
  • Excellent44%
  • Very good47%
  • Average7%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (983)
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Traveller rating
101
107
26
8
5
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101
107
26
8
5
Show reviews that mention
All reviewsfrench concessionjapanese breakfastjapanese traditionheated toilethuaihai roadart decostaff speakmain shoppingstar hotelcity viewbars and restaurantsbusiness triprooms are cleanenjoyed my stayhotel is in a great locationthe ground floorspent nights
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1 - 5 of 247 reviews
Reviewed 1 week ago

The location is very good if not looking to be on the Bund. Shopping nearby, beautiful grounds. It's an older hotel (even the tower) so there are some things that are just not what we were hoping for. The buffet and restaurant was adequate, but...More

Thank Dale D
Response from GSMgarden, お客様担当マネージャー at Okura Garden Hotel ShanghaiResponded 4 days ago

Dear Dale D, Thank you very much for your recent TripAdvisor review. We are very sorry to hear that your room in our hotel didn’t meet your expectations. Our hotel, guest rooms and facilities are in a constant process of updating and renovating but unfortunately...More

Reviewed 1 week ago via mobile

Stayed for my second visit last week & is a recent hotel for business trips. Room was certainly decent enough size & well fitted out, including a nice comfortable bed. For business proximity to our office was certainly nice & close, within walking distance. The...More

Thank Scottys_explorations
Response from GSMgarden, お客様担当マネージャー at Okura Garden Hotel ShanghaiResponded 1 week ago

Dear Scottys: Thank you so much for choosing Okura Garden Hotel Shanghai and taking your valuable time to share with the Tripadvisor community. We are delighted to learn that you’ve enjoyed the overall experience and thank you for highlighting our excellent location, Rest assured I...More

Reviewed 3 weeks ago

We have recently returned to the Garden Hotel, Shanghai for our second consecutive visit and were extremely pleased once again. We held a large scale wine event and many of our travelling producers stayed at the hotel. Jasper and Peter made our event smooth and...More

Thank sarahszostak
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 2 weeks ago

Dear Ms Szostak , Thank you so much for both coming back to us and for choosing to host your with us here at Okura Garden Hotel Shanghai. Returning guests and events are our utmost reward! Thank you for your words of praise regarding our...More

Reviewed May 1, 2018

Overall, the hotel is designed in a sleek and very Japanese feel. Very neat but rooms can be a bit more large. Good location and near to some good shooping spots. However , staff cannot speak good english to me . Posten.More

Thank Heinrich P
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded May 2, 2018

Dear Mr Posten, Thank you so much for taking the time to submit your review. We greatly appreciate your feedback and I'm happy to hear that you enjoyed your stay with us! We strive to make our guests feel at home and I do apologize...More

Reviewed April 27, 2018

Hotel is combined with a 1930’s. French Club at central Shanghai. I stayed 3 nights in the hotel; however, this hotel is below 5 star ranks. Such as: In the room, there is no operable window for freshing / flowing room-air; A supervisor of lobby-bar...More

Thank Kevin W
Response from GSMgarden, お客様担当マネージャー at Okura Garden Hotel ShanghaiResponded May 1, 2018

Dear Kevin, Thank you for taking the time to post a review of your recent stay with us on TripAdvisor. We’re delighted to learn that you have enjoyed our facilities, clean rooms and good location. We very much appreciate you being our guest and we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$132 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Shanghai
#51 Romantic Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#500 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Shanghai
#51 Romantic Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#500 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (551)
Room & Suite (338)
Dining (190)
Pool & Beach (3)
Amenities (67)
Business Centre & Event Rooms (8)
Nearby
Former French Concession
While there are technical borders to the area formerly
governed by the French in Shanghai, the "French
Concession" of today is an amorphous neighborhood that
is a favorite of the city's foreign residents. While
it is mostly within the Xuhui district, residents will
sometimes include parts of Jing'an and Luwan in their
mental maps of the Former French Concession. The area
seems frozen in time, characterized by quiet,
...More
Questions & Answers
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whencanwego1
March 11, 2018|
AnswerShow all 2 answers
Response from Kasper S | Reviewed this property |
We took a taxi as it is quite cheap and the hotel did not seem to offer transfers. Please make sure you have the name and address of the hotel in Chinese.
1
Vote
j0hnvd0n
January 6, 2018|
AnswerShow all 3 answers
Response from hitlong | Reviewed this property |
You will have to ask the hotel directly...
0
Votes
Room Tips
"2215 .... a lovely suite"
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"I stayed in 1823, good views over the park and skyscrapers further away"
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"The higher the better, I had a great view of the gardens below from the 9th floor."
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"Rooms on upper floors overlooking the garden have the best views."
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