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All reviewsfrench concessionjapanese breakfastjapanese traditionheated toilethuaihai roadart decostaff speakmain shoppingstar hotelcity viewbars and restaurantsbusiness triprooms are cleanenjoyed my stayhotel is in a great locationthe ground floorspent nights
The location is very good if not looking to be on the Bund. Shopping nearby, beautiful grounds. It's an older hotel (even the tower) so there are some things that are just not what we were hoping for. The buffet and restaurant was adequate, but...More
Thank Dale D
Response from GSMgarden, お客様担当マネージャー at Okura Garden Hotel ShanghaiResponded 4 days ago
Dear Dale D,
Thank you very much for your recent TripAdvisor review.
We are very sorry to hear that your room in our hotel didn’t meet your expectations. Our hotel, guest rooms and facilities are in a constant process of updating and renovating but unfortunately...More
Stayed for my second visit last week & is a recent hotel for business trips. Room was certainly decent enough size & well fitted out, including a nice comfortable bed.
For business proximity to our office was certainly nice & close, within walking distance.
Response from GSMgarden, お客様担当マネージャー at Okura Garden Hotel ShanghaiResponded 1 week ago
Thank you so much for choosing Okura Garden Hotel Shanghai and taking your valuable time to share with the Tripadvisor community.
We are delighted to learn that you’ve enjoyed the overall experience and thank you for highlighting our excellent location,
Rest assured I...More
We have recently returned to the Garden Hotel, Shanghai for our second consecutive visit and were extremely pleased once again. We held a large scale wine event and many of our travelling producers stayed at the hotel. Jasper and Peter made our event smooth and...More
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded 2 weeks ago
Dear Ms Szostak ,
Thank you so much for both coming back to us and for choosing to host your with us here at Okura Garden Hotel Shanghai. Returning guests and events are our utmost reward!
Thank you for your words of praise regarding our...More
Overall, the hotel is designed in a sleek and very Japanese feel.
Very neat but rooms can be a bit more large.
Good location and near to some good shooping spots.
However , staff cannot speak good english to me .
Thank Heinrich P
Response from GSMgarden, 客户关系经理 at Okura Garden Hotel ShanghaiResponded May 2, 2018
Dear Mr Posten,
Thank you so much for taking the time to submit your review. We greatly appreciate your feedback and I'm happy to hear that you enjoyed your stay with us!
We strive to make our guests feel at home and I do apologize...More
Hotel is combined with a 1930’s. French Club at central Shanghai. I stayed 3 nights in the hotel; however, this hotel is below 5 star ranks. Such as: In the room, there is no operable window for freshing / flowing room-air; A supervisor of lobby-bar...More
Thank Kevin W
Response from GSMgarden, お客様担当マネージャー at Okura Garden Hotel ShanghaiResponded May 1, 2018
Thank you for taking the time to post a review of your recent stay with us on TripAdvisor.
We’re delighted to learn that you have enjoyed our facilities, clean rooms and good location.
We very much appreciate you being our guest and we...More
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet,
tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.