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The Westin Bund Center Shanghai

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#30 of 4,966 Hotels in Shanghai
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The Westin Bund Center Shanghai
The Westin Bund Center Shanghai
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1,948 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
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Hong Kong, China
Reviewed 3 days ago NEWvia mobile

The greatest aspect of this solid Starwood property is the fantastic location just minutes from the Bund. Rooms are very comfortable. Well appointed with excellent bathrooms. Food and Beverage options are adequate and exactly as you'd expect and want - nothing more. Only complaint would be lack of help provided by concierge.

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Thank Sebastian S
Reviewed 4 days ago NEW

Modern hotel with large clean rooms. Comfortable bed. Close to Starbucks. Good breakfast. Popular Sunday Brunch. Walking distance to the Bund. In room coffee and tea. Tub and shower. Reasonable room service food menu.

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Thank Dileep B
Madrid, Spain
Reviewed 6 days ago NEWvia mobile

Maybe a little bit expensive, but good hotel with spacious rooms. And very near the bund promenade. The people of the concierge is nice and try to help. I asked for a restaurant and they even gave me a list of different ones to let me choose.

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Thank Carlos C
Johannesburg, South Africa
Reviewed 1 week ago NEW

This is a top notch Hotel. Amazing room, good view. Check-in was seamless. Staff are professional, welcoming and friendly. Food is good. This was a stay to remember. Our servers were the Best Ever. staff are so unbelievably attentive. They suggested special dishes to try throughout our delicious dinner. Never have we been treated so well anywhere in the city.

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Thank sgs_nd7989
Sydney, Australia
Reviewed 1 week ago NEW

Extraordinarily good brunch- highly recommended.Endless French champagne matched by high quality dishes from around the world - seafood ( lobster,oysters etc) ,Italian, French,South American,Asian of course - there must have been 100 dishes to choose from using the best fresh ingredients. We could find no fault anywhere with the waitstaff outstanding. In addition to all this, we were entertained by...

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Thank Tony M
Michigan
Reviewed 1 week ago NEW

We spent 3 nights here to kick off our China trip and the location was excellent with the Bund less than 10 minutes away and shopping within a short walk to the north. There is a pizza/italian restaurant a couple of bars and other restaurants to choose from. The breakfast buffet was expensive but had a lot of choice. The...

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Thank rwgrncrd
Reviewed 1 week ago via mobile

If you want to be frustrated your entire trip, then stay at Westin Bund! From check in to waking up, everything has been incredibly annoying. Upon checking in it wasn't clear where the elevators were, where breakfast is held, wifi info, etc. I got to my non-smoking room and felt like I was sitting in a giant ashtray. Luckily my...

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Helpful?
Thank peaceluvk8
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear peaceluvk8, Thank you for highlighting your experience of your recent stay at The Westin Bund Center Shanghai and for your feedback which we use as an integral part of our ongoing drive for improvements. peaceluvk8, we are extremely disappointed to hear of your unsatisfactory experience with us. Please accept our sincere apology for the inconvenience caused. We are keen...

Santa Clara, California
Reviewed 1 week ago

I stayed at The Westin Bund Center for 2 weeks during my last visit to Shanghai. Its location is incredibly awesome, despite traffic jam, you can walk to the bund and Fuzhou Road in 10mins. Happy Hour is wonderful too. Its executive lounge offers hot dishes including lamb chop, braised beef, grilled fish, etc. Even salmon sashimi is available. Wide...

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Thank lovanda
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear lovanda, Thank you very much for choosing The Westin Bund Center Shanghai as your 'home' for 2 weeks during your last visit. We are delighted to read that we were able to provide you with everything you need or want for a perfect stay and that our continuous effort to provide great service and well maintained facilities have been...

Asia
Reviewed 1 week ago via mobile

I keep coming to this hotel because of my SPG membership but my membership is not worth the grey hairs they give me. The first time I went to this hotel my wife, friends and I got horrible food poisoning although they apologised they didn't believe it was because of them due to their other customers not getting food poisoning...

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Helpful?
Thank Boyde Thomas S
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear Boyde Thomas S, Thank you for taking the time to write a review and good to see you are presently staying with us. We would like to apologize for your unsatisfactory experience and I hope to personally meet you to discuss the issues you have raised. We take every claim of food in our hotel very seriously and have...

Reviewed 1 week ago

3 rd. time staying at this hotel and overall I have to say it’s a real SPG experience overall consistent in its service , executive floor has a great breakfast and nice Ambiance rooms are clean and nice very close to the Bund area where you have some great restaurants and fantastic views

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Helpful?
Thank Albert S
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear Albert S, Thank you for choosing The Westin Bund Center Shanghai and for your return patronage. We are glad to read that we have been providing you with a real SPG experience, consistent service, great breakfast at the executive lounge, and nice and clean rooms. We hope that you will stay with us again soon Albert S. Please feel...

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more   less 

Additional Information about The Westin Bund Center Shanghai

Address: No.88 Henan Middle Road, Bund Center, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: $199 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Bund Center Shanghai 5*
Number of rooms: 570
Reservation Options:
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Also Known As:
The Westin Bund Center Shanghai Hotel Shanghai
Westin Hotel Shanghai
Westin Shanghai
Westin Hotel Bund Center
Shanghai Westin
Hotel Style:
#10 Family Hotel in Shanghai
#16 Romantic Hotel in Shanghai
#23 Business Hotel in Shanghai
#23 Spa Hotel in Shanghai
#30 Luxury Hotel in Shanghai
#137 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bund Center Shanghai staff and other travellers.
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Questions? Get answers from The Westin Bund Center Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms views on the tower”
 of 5 bubbles 517dileepb, 26 Mar 2017 | Read review
“room is amazing”
 of 5 bubbles sgs_nd7989, 23 Mar 2017 | Read review
“junior suits is the best for the money”
 of 5 bubbles W3352LValberts, 19 Mar 2017 | Read review
“Use another hotel”
 of 5 bubbles andrewbargh, 26 Feb 2017 | Read review
“Ask for a room overlooking the Bund and higher up in the hotel”
 of 5 bubbles leslieh243, 4 Jan 2017 | Read review
5 of 5