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Four Seasons Hotel Shanghai

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#27 of 4,671 Hotels in Shanghai
Certificate of Excellence
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942 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Rockville, Maryland
Reviewed 1 June 2010

This is a premier hotel in Shanghai. Standards are high and they strive to satisfy the customer (you). Unlike Beijing, Shanghai is a very cosmopolitan city, so you don't need to stay in the hotel. But if you chose to, they have several restaurants. The only drawback: I knew China was famous for massages. After a trip that lasted more...

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1Thank DustyFeet-MacheAnpil
new york
Reviewed 10 May 2010

Not the best Four Seasons I've stayed in -- the room was nice, and the service was good. The concierge was very helpful -- though they charged a ticket fee that they didn't tell us about in advance. The restaurant was mediocre and, more than anything else, the location just doesn't make much sense. It's sort of in the middle...

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2Thank marmaduketravel
NYC
Reviewed 18 April 2010

The main concierge, Clark, and his assistant, Willi, couldn't seem to communicate with the main reservation desk, which showed that I had already paid for train tickets I asked them to purchase; even though they had a credit authorization form right in front of them saying, verbatim, to bill the train tickets to my room account. The hotel is nice,...

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Thank aalong2
New York
Reviewed 8 April 2010

The Four Seasons offers 5 star in every respect. The concierge is particularly helpful with recommendations. We had a private guide for part of the time in Shanghai which made the cultural experience much more worthwhile and would highly recommend this to anyone. The hotel -- totally 5 star. The breakfast buffet is also 5 start. It is extremely expensive...

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1Thank RobertZ50
Dubai, United Arab Emirates
Reviewed 16 March 2010

After very good experience at the Four Seasons in HK i thought i try this one...... to make a long story short, i think Four Seasons took an original Chinese 3 Star hotel and re-branded it. Service is OK but the building, lobby and rooms all remind me of 3 star Chinese. Maybe my disappointment was just so huge as...

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5Thank Miles-nd-More
UAE
Reviewed 22 February 2010

I like what Four Season's represents. I love the service, I love the amenities in the room, This is one classy Hotel. I notice that there are others discussing the contruction surrounding the building. It wasn't so prominent when i was there, however it may have escalated a bit. One thing i found about Shanghai was that for a city...

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Thank thunderdownunder
Kuala Lumpur, Malaysia
Reviewed 2 February 2010

I stayed here last week & had a very positive experience. Check-in & check-out were smooth. All the hotel staff are well-trained & sought to interact with me - at the restaurant, the room cleaners, room service, concierge, etc. Everyone was friendly, genuine & efficient. Downtown shopping is only a taxi ride away, 12CNY for the short trip.

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1Thank nick_ng
Columbia, Missouri
Reviewed 18 January 2010

I was on a business trip to China and met my family there for one night. I have stayed in several hotel brands in Shanghai and Four Seasons is by far the best in my opinion. Unlike some others who say they're delighted to serve but actually hate to meet you, Four Seasons tried everything to please the customers and...

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1Thank dxboy
Malaysia
Reviewed 27 December 2009

Stayed at the Four Seasons for 3 nights. 1. Good, plush well-furnished rooms 2. Efficient concierge and room service 3. Excellent network with reliable travel agencies for local tours Beware the massive construction going on diagonally opposite the main entrance. Work continues throughout the night --- after all, this is China --- and rooms fronting the site get unearthly vibrations...

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1Thank PriyankaALNN
Singapore, Singapore
Reviewed 18 December 2009

Came back on 13 Dec. stayed 6 nights. Stayed on 29th flr. Very clean. MUST USE changing/ locker room at the fitness ctr/ pool, very huge & luxurious - steambath, sauna, jacuzzi (hot & cold), day bed with individual mini LDC TV, mag, fruits, teas, drinks, u name it they have it! Clean towers everywhere, never have to ask fo...

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1Thank lugia_jess

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Shanghai

Address: 500 Weihai Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: $255 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
Number of rooms: 422
Reservation Options:
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Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons
Hotel Style:
#20 Spa Hotel in Shanghai
#27 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#32 Family Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#163 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Shanghai staff and other travellers.
5 questions
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Questions? Get answers from Four Seasons Hotel Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent service in a top hotel,”
 of 5 bubbles , 9 Jan 2017 | Read review
“High floors have the views”
  • Spacious room.
  • View from Club Lounge 37th Floor
 of 5 bubbles DrStoat, 7 Dec 2016 | Read review
“Lobby in the hotel seem to be too small for meet & talk.”
 of 5 bubbles pt91745, 6 Dec 2016 | Read review
“Take Club room, it is not easy to find how to do this on their website, better to call and book..”
 of 5 bubbles 360mickk, 5 Dec 2016 | Read review
“New rooms are very modern, look great!”
 of 5 bubbles danwU6553RK, 14 Nov 2016 | Read review
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