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2017-12-03 2017-12-04
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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    (216) 279-8888
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    2017-12-03 2017-12-04
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     10 people are viewing this hotel
    US$208
    US$201
    SAVE US$7
    US$208
    US$208
    Traveller (610)
    Room & Suite (145)
    Dining (50)
    Overview
    • Excellent55%
    • Very good30%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (52 reviews)
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,758)
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    1 - 5 of 1,177 reviews

    Reviewed 2 days ago

    Though the decor is quite old, the rooms are very comfortable. Excellent personalized service - especially in the Club Lounge, where the staff do all they can to help and make you feel at home. Great location. Will for sure be back.

    1  Thank Chilnes
    Reviewed 4 days ago

    We stayed at the Portman Ritz for 2 nights and had a wonderful stay. The hotel is beautiful with a gorgeously appointed lobby filled with flowers. Our room was large and spotless with a good sized bathroom and luxurious amenities. The breakfast buffet was extensive...More

    2  Thank supermom94
    Reviewed 5 days ago via mobile

    My first trip to Shanghai and I couldn't have asked for a better hotel. Attentive staff, great location, world class gym and a small thing but important to lots of business people an excellent breakfast buffet! Props to all the staff and specific call out...More

    1  Thank Marcelapfel
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 4 days ago

    Dear Marcelapfel, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care and...More

    Reviewed 6 days ago

    The staff at the Portman Ritz-Carlton, Shanghai made my stay exceptional. Peggy in the club lounge addressed me by name days after I told her my name. I was very impressed she remembered because I'm certain she that she meet hundreds of people daily. From...More

    1  Thank charmingjmoseley
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 5 days ago

    Dear charmingjmoseley, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to learnt that our Peggy, Flora, Wade...More

    Reviewed 1 week ago

    The overall experience is great for business. I'd rate it 9/10. Many of the staff members are very professional, friendly and helpful. The only slight issue (not serious) is that maybe newer staff members need to understand the customer's situation a bit more - e.g....More

    1  Thank Antony W
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

    Dear Antony W, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your experience with us. We are delighted to know that you had a pleasant...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$169 - US$413 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #43 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #159 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Marriott, Travelocity, Agoda, Ctrip TA, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (610)
    Room & Suite (145)
    Dining (50)
    Pool & Beach (10)
    Hotel & Grounds (380)
    Bathroom (62)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    URBN Boutique Shanghai
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    .17 km away
     
    Cachet Boutique Shanghai
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    1,504 reviews
    .63 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    464 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    258 reviews
    .09 km away
    Element Fresh Restaurant
    583 reviews
    .07 km away
    LYNN Modern Shanghai Cuisine
    89 reviews
    .10 km away
    Nearby Attractions
    West Nanjing Road
    134 reviews
    .56 km away
    Westgate Isetan Department Store
    28 reviews
    .55 km away
    Shanghai Exhibition Center
    29 reviews
    .45 km away
    Shanghai Shangcheng
    23 reviews
    .28 km away
    Ask a question
    Questions & Answers
    EuroAsiaJetter
    12 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    r0m8470
    8 September 2017|
    AnswerShow all 2 answers
    Response from WenyiXia | Reviewed this property |
    If you stay at the Club level room, you'll have club lounge access as well as the Complimentary limousine services.
    0
    Votes
    octobertravel2016
    22 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Room Tips
    "Highly recommend spending a bit more for a Club Lounge room"
    Read review
    "This is a good business hotel in a great location. The service is not perfect but good. I'm a seasoned..."
    Read review
    "book in advance"
    Read review
    "If you have the opportunity to stay on the Club Level, do it! The experience is awesome!"
    Read review
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