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2018-02-04 2018-02-05
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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    +1 855-821-4553
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    2018-02-04 2018-02-05
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     9 people are viewing this hotel
    US$166
    US$169
    US$169
    Traveller (666)
    Room & Suite (152)
    Dining (55)
    Overview
    • Excellent56%
    • Very good29%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (55 reviews)
    “hotel complex” (13 reviews)
    “din tai fung” (16 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,852)
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    1 - 5 of 1,237 reviews

    Reviewed yesterday

    the hotel is located centrally, convenient to anywhere i need to go in shanghai. The property is descent but decoration shows its age. However the staff surprise me. I happen to see Evangeline who used to work at Hyatt on the bund. She recognizes me...More

    Thank Austin-Chao
    Reviewed 3 days ago via mobile

    This is an amazing hotel. Cheryl went above and beyond to make sure we had everything we needed. I felt like she read my mind on any questions we had or anything we needed. She is amazing. Definitely will be staying here more often because...More

    1  Thank Chi H
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded yesterday

    Dear Chi H, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that our Guest Relations...More

    Reviewed 3 days ago

    i was greeted by Guest Relations Supervisor, who was very amiable and showed me directly to my room (no need to queue at reception). She then took me directly to a meeting room which i was holding a business presentation at the same time. I...More

    1  Thank Gus G
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded yesterday

    Dear Gus G, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that you enjoyed the...More

    Reviewed 4 days ago via mobile

    The atmosphere is excellent for a leisure time, my boyfriend and me enjoyed our night at the lobby bar. Leo is a good guy and his service was terrific. The drink was just right and I like it. If you have no idea about where...More

    Review collected in partnership with 单个酒店
    1  Thank Even0106
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 3 days ago

    Dear Even0106, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that you enjoyed the night...More

    Reviewed 4 days ago via mobile

    I enjoyed a wonderful nigh at Ritz bar. Leo made the evening even more better, excellent service and enthusiasm of work. The drink were perfect and the snack made a great company with the drink. A good place for a sip. Highly recommend.More

    Review collected in partnership with 单个酒店
    1  Thank 790fanj
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 3 days ago

    Dear 790fanj, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that you enjoyed the drink...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$164 - US$284 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #27 Spa Hotel in Shanghai
    • #37 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #171 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Marriott, Hotels.com, Orbitz, Priceline, Travelocity, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (666)
    Room & Suite (152)
    Dining (55)
    Pool & Beach (10)
    Hotel & Grounds (403)
    Bathroom (71)
    Business Centre & Event Rooms (8)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
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    Ask a question
    Questions & Answers
    isme_linSS
    25 December 2017|
    AnswerShow all 4 answers
    Response from D0rindaW | Reviewed this property |
    You get points for staying but we didn’t get executive lounge access. You should double check with your Ritz or Marriott reservations line in case anything has changed.
    1
    Vote
    isme_linSS
    25 December 2017|
    AnswerShow all 5 answers
    Response from safoura-ari | Reviewed this property |
    With the same status (gold members) as we are, the hotel upgrade our room to a beautiful suite but no access to the club lounge.
    1
    Vote
    EuroAsiaJetter
    12 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    Room Tips
    "Be nice, just ask, learn your question in Chinese if you don't already know"
    Read review
    "go for the Club Level its worth the increase in cost"
    Read review
    "Great location, Excellent service"
    Read review
    "hotel staffs are helpful to give youa room with good city view"
    Read review
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