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Crowne Plaza Shanghai

692 reviews
#99 of 5,222 Hotels in Shanghai
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Traveller (302)
Room & Suite (145)
Dining (38)
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Overview
  • Excellent27%
  • Very good48%
  • Average19%
  • Poor5%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (692)Write a Review
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All reviewsjiaotong universitynew towerplatinum membernice hotelclub floorbit datedthree nightsstayed at this hotel for nightsbusiness triphongqiao airportlanguage barrierfrench concessionan upgradebreakfast buffetenglish speaking staffstandard roomhotel is situated
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1 - 5 of 334 reviews
Reviewed 1 week ago via mobile

Stayed here whilst on business and was very clean and tired. Booked a large bed but ended up with 2 double beds...but wasn’t bothered about that. Room slightly overlooked the lake but mainly over the city. Breakfast and dinner are quite pricey but the selection...More

Thank Lawsonio1
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 6 days ago

Dear Lawsonio1, Thank you for your review on Tripadvisor. However, according to your description, the hotel you stayed is not our hotel, as we don't have any lake view. Our hotel has a good location in central Shanghai, 30 minutes west to Hongqiao Airport, and...More

Hotel's Favourite
Reviewed 22 December 2017 via mobile

Nice hotel located in nice section. Subway is close walk, beds are incredibly comfortable and very friendly staff! The restaurant selections and coffee shops are nice, affordable and really charming. Very yummy breakfast in the morning and delicious lunch with a great selection of food.More

Thank Eric H
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 24 December 2017

Dear Eric H, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. Thank you for your full mark. You praised about our good location, comfortable beds, friendly staff delicious breakfast and lunch with great selections of foods. Thank you for your...More

Reviewed 2 weeks ago via mobile

Arrived early evening, late after a 6 hour flight delay. Tired, exhausted actually. I prepared a cup of tea, asked for milk and was told I would have to pay for the milk. Afraid I lost my temper at their intransigence. Apart from that, nice...More

Thank Fionakendall
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 1 week ago

Dear Fionakendall, Thank you for your stay in Crowne Plaza Shanghai. We are pleased to bring you nice room, very comfortable bed and fabulous breakfast. According to Crowne Plaza brand standards, we are offering complimentary tea & coffee supplies in our rooms, including 2 packs...More

Reviewed 4 January 2018

We stayed at this large, affordable chain hotel for a couple of nights at the end of our trip to Shanghai. The service here was professional. Many of the staff here spoke fairly good English. It's the kind of quality hotel that accommodates flight crew....More

1  Thank zwerf
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 7 January 2018

Dear zwerf, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay with us. We are pleased to bring you professional staff with good English ability, conformable and clean room, good selection of English TV channels, convenient...More

Reviewed 27 December 2017 via mobile

It’s a great place if you want to stay in downtown Shanghai without any hustle bustle around. There is a metro station near by. It offers variety of food options and has excellent service. I stay here because it’s closer to my office.More

Thank rash70
Response from Sunny Y, Guest Relations Manager at Crowne Plaza ShanghaiResponded 28 December 2017

Dear rash70, Thank you for your stay in Crowne Plaza Shanghai. The hotel has a good location in central Shanghai, 30 minutes west to Hongqiao Airport, and 20 minutes northeast by car to The Bund. Meanwhile it is walk distance to subway line 10 &...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Indoor pool
Tennis Court
Heated pool
Details
Price range
US$89 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#93 Luxury Hotel in Shanghai
#113 Business Hotel in Shanghai
#131 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#93 Luxury Hotel in Shanghai
#113 Business Hotel in Shanghai
#131 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (302)
Room & Suite (145)
Dining (38)
Pool & Beach (3)
Business Centre & Event Rooms (16)
Nearby
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and
entertainment centers, lies an expansive area of
residential neighborhoods peppered with lifestyle
pockets that have their own unique attractions. The
schools have formed pockets of international
communities throughout Gubei, Hongqiao and Minhang.
Quite a few entertainment and shopping centers have
built up over the years to cater to these communities.
...More
Questions & Answers
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texastwosome22
28 April 2017|
AnswerShow all 5 answers
Response from John W | Reviewed this property |
There are a few options. Taxi usually around 45min and about 150rmb. Metro rail ( subway although may not be operating by the time you get thru customs etc ) that late at night. As you exit with your bag while still in... More
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Room Tips
"Since we were in group tour we didn't have a choice yet we got an exceptional room, fairly large bathroom..."
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"All rooms are very spaceous and quiet"
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"Near elevator would be nice!"
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"Nice hotel if you are on business or going to Fudan Universtiy but there is noting close and no resturants."
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