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New World Shanghai Hotel

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#24 of 4,566 Hotels in Shanghai
Certificate of Excellence
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New World Shanghai Hotel
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1,091 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 days ago NEW

Amazing service, great breakfast and very good club lounge service. Atmosphere is nice and rooms are large and nice. Big beds. Gym is nice, limited equipment. Outside pool in city center not so common! Great location by Zhongshan park, shopping and metro.

Helpful?
Thank Binxpauliina
Baden
1 review
Reviewed 6 days ago NEW

Very poor Internet connexion in the room. Impossible to work in the room. Beds were too hard for this Level of Hotel. Good breakfast and good Location. Generally speaking poor Level of english of the staff.

Review collected in partnership with this hotel

Helpful?
Thank sebastianmK2363NS
Osaka
1 review
Reviewed 1 week ago

The room, breakfast, and the bar were great! I with my two friends enjoyed the stay at New World. Next time I will sure to stay the Hotel. There should be someone to assist making ques when check-out.

Review collected in partnership with this hotel

Helpful?
Thank chikan0rik
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear chikan0rik, Thank you for your recent Tripadvisor review! It's nice to hear your positive comments about our hotel and thanks for sharing your experience with others. I am glad you and your friends enjoyed your stay with us and thank you for pointing out the issue at check-out that we will definitely improve upon. We hope your positive comments... More 

Rome, Georgia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I had the opportunity to stay with my New World Hotel "Family" multiple times during an 8 week journey. I always know what to expect from the accomodations, excellent, but the real difference is the staff. My summer journey I did not see Charles because our schedules did not line up but this long journey, Charles was there to greet... More 

Helpful?
Thank Ed C
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Ed C, Thank you for your enthusiastic Tripadvisor review. I am glad that you found our hotel providing a 'family' atmosphere during your recent multiple stays and I totally agree with you that the team make all the difference. Its great to hear your enthusiastic comments about our dedicated team of Associates and in particular Charles of Concierge, Renee... More 

Taiwan
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

I like the executive lounge, much bigger in space compared to most of the global chain hotel. You can easily find a quite corner to on line with some simple drinks. The coffee machine inside the room with good coffee. Breakfast in the executive lounge is adequate in quality and quantity. Staff has a good service attitude, always greeting with... More 

Helpful?
Thank jenncherngshia
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear jenncherngshia, Thank you for your recent enthusiastic Tripadvisor review about our hotel. I appreciate your nice comments about our newly renovated hotel and your compliments about our Residence Club Living Room on the 38th floor and extensive Cocktail Hour food and beverage offering. We agree with you that it's one of the largest lounges in the city and offers... More 

Gyeonggi-do
1 review
Reviewed 2 weeks ago

I recommend this hotel to travelers who are visiting Shanghai for the first time. The breakfast was very delicious and the employees were friendly. The sports facilities on the 15th floor are impressive. The room was so clean that I could sleep comfortably.

Review collected in partnership with this hotel

Helpful?
Thank youngkeunk434
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear youngkeunk434, Thank you for your recent Tripadvisor review! I appreciate your nice comments about our newly renovated hotel. Great to hear you appreciated our very extensive breakfast in our NONG Cafe on the 2nd Floor and our newly renovated gym and spa facilities on the 15th Floor. We now look forward to see you back here in the New... More 

Grenoble
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago via mobile

For this first visit had an upgrade to a junior suite at the 30th floor, part of the club floors. Very nice view on Zongshan park. The room is spacious very well isolated from the other rooms, and very well arranged. The happy hour brunch at the 38th floor is served between 5:30 pm and 7:30. It is a mix... More 

Helpful?
Thank pjuhel
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear pjuhel, Thank you for your recent enthusiastic Tripadvisor review. I am glad you found your stay at the New World Shanghai Hotel to your liking. Its great to hear your enthusiastic comments about Residence Club rooms and Residence Club Living Room on the 38th Floor. I am glad you agree with us that the lounge offers a great variety... More 

Eindhoven
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Visited New World Shanghai now for the 9th time, nice hotel, good rooms, perfect location for shopping, restaurants and subway. Level of English speaking staff need to be improved, esp. at reception. Anyhow, no reasons not to book this hotel when I visit Shanghai next time.

Review collected in partnership with this hotel

Helpful?
Thank FJS0409
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear FJS0409, Thank you for your recent enthusiastic Tripadvisor review. I am very happy to hear you enjoyed your stay with us and that we are your regular hotel here hotel in Shanghai. Its great to hear your enthusiastic comments about our fantastic location right in the centre of Shanghai and on top of the metro station serving lines 2,... More 

Bern, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I previously lived in Shanghai and chose this hotel, as I used to live in the neighborhood and had a gym membership card for this hotel. Their gym and pool is really fantastic, but that is about it. The hotel is quite old and I had a room facing the busy street. Every morning I was woken up at 6... More 

Helpful?
Thank Kilian W
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Kilian W, Thank you for your Tripadvisor review! I appreciate your comments about our hotel but at the same time apologise if we did not live up to your well deserved high expectations. Your comments about our large gym and award winning outdoor pool are appreciated, at the same time I am surprised about your comments that you found... More 

UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

With Zhongshan Park opposite (nice to have some green in a city that never stops adding more concrete) and close access to the Metro, this hotel is well located. It does everything pretty well (apart from the air con in the room - too hot and not changeable). Particularly impressive is the Lounge on 38th floor. Great view, pretty good... More 

Helpful?
Thank stevemills
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear stevemills, Thank you for your recent enthusiastic Tripadvisor review. I am glad you found your stay at the New World Shanghai Hotel and our very convenient location right opposite the beautiful Zhongshan Park and on top of the metro station, to your liking. Its great to hear your enthusiastic comments about the service levels of our dedicated team of... More 

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Staying in Zhongshan Park

Neighbourhood Profile
Zhongshan Park
The residential and commercial areas around the beautiful grounds of Zhongshan Park have never been considered particularly fashionable by a majority of Shanghai’s foreign residents, but plenty of expats do choose to live here. The park itself is a huge draw, providing a pocket of serenity in the middle of the metropolis. The area has its share of trendy shops with wares that can’t be found elsewhere, delicious restaurants with food ranging from fancy to affordable, and great hidden bars. Rents are also cheaper here than in other neighborhoods with the same conveniences. Aside from the obvious attractions, with its neighborhood fix-anything shops and pop-up street stalls that sell anything you need, you’ll never sacrifice Western comforts.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
New World Shanghai Hotel offers 558 guest rooms, including 138 brand new Residence Club rooms and 17 suites. All rooms are equipped with free Internet access, one king bed or two twin beds with down pillows and luxurious linens for a relaxing night's rest. Also included are bottled water, iron and board, daily newspaper, free local phone calls and parking. All rooms have in-room safe, mini bar, LCD TV with Satellite channels, individual climate-controlled air conditioning. All guest rooms have full views of either the city or Zhongshan Park. Pool and gym access provided to guests of the hotel. Brand new Residence Club guest rooms from 32nd to 38th floors offer guests full Club access including, daily breakfast and all day beverage service in the 38th floor Residence Club Living Room. Residence Club guests can also enjoy free pressing of one garment per stay, late-check out and 2 hour use of club living room per day (subject to availability). Cosy comforts of home awaits at the Residence Club Living Room, including a library, fireplace, dining room, carefully chosen art pieces and subtle, Oriental-influenced decor. New World Shanghai is located next to Zhongshan Park in the heart of bustling Changning district. The hotel is two metro stations from Jing'An commercial center and close proximity to the architectural gem of French Concession. It is located 30 minutes drive from Hong Qiao airport and 60 minutes drive from Pudong International airport, with metro line 2,3 and 4 located right at the hotel's doorsteps ... more   less 

Additional Information about New World Shanghai Hotel

Address: No.1555 Dingxi Road | Changning District, Shanghai 200050, China
Region: China > Shanghai Region > Shanghai > Zhongshan Park
Price Range: $127 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — New World Shanghai Hotel 4.5*
Number of rooms: 558
Reservation Options:
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Also Known As:
Shanghai Mayfair Hotel
Mayfair Hotel Shanghai
Mayfair Shanghai
Hotel Style:
#14 Business Hotel in Shanghai
#18 Family Hotel in Shanghai
#24 Luxury Hotel in Shanghai
#28 Romantic Hotel in Shanghai
#81 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from New World Shanghai Hotel staff and other travellers.
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Questions? Get answers from New World Shanghai Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club floors”
 of 5 bubbles Binxpauliina, 1 Dec 2016 | Read review
“Ask for floors at 33 and above”
 of 5 bubbles edc745, 19 Nov 2016 | Read review
“Take a room not facing the street”
 of 5 bubbles 623kilianw, 13 Nov 2016 | Read review
“Corner rooms are nicer and brighter”
 of 5 bubbles pl_racheal, 12 Nov 2016 | Read review
“Recommend the Club floors for Business”
 of 5 bubbles curt608, 2 Nov 2016 | Read review
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