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Crowne Plaza Shanghai Pudong

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#77 of 4,571 Hotels in Shanghai
Certificate of Excellence
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Crowne Plaza Shanghai Pudong
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291 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

The location of the hotel is not very close to metro, but have lots of restaurants around it offering various food selection which mainly Chinese cuisine. The staff in this hotel are very attentive and friendly. Some of the facilities in the room appearing heavily used, bath tub strain for instance, had to call the maintenance person in the late...

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Helpful?
Thank SelinaLB
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear SelinaLB, Thank you for sharing your favorable comments about our products, service and surroundings on Tripadvisor. We are glad that you are satisfied with this stay.  As you known our hotel is away from city center but it is a good choice for those who conduct business in Wai Gao Qiao free trade zone. There are also many restaurants...

Leicester, United Kingdom
Reviewed 2 weeks ago

I really like some of the rooms in this hotel and staff were friendly an attentive. it was sad that they gave me a smaller room the second part of stay in shanghai even though both were supposed to be club rooms. one was much larger than the other. the thing which let the hotel down was definitely the food....

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Helpful?
Thank Ishtiyaq M
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Ishtiyaq M, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our breakfast quality. We do hope to have the opportunity to welcome you back in the future, so that we can provide a...

Klang, Malaysia
Reviewed 2 weeks ago

I decided to stay at this particular hotel at Pudong rather than at the downtown as it is nearer to my office (around 20 mins via taxi). In particular it is near the Waigaiqiao FTZ area in Pudong. Guests must remember that this hotel is located at Pudong which is on the outskirts of Shanghai and the city center is...

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Helpful?
Thank R_Sudhagar
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear R_Sudhagar, Thank you for staying with us on your recent trip in Shanghai and we're very appreciated for your comments since its easy for us to know which part need to improve, then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

I like the hotel. Good rooms, staff is helpful. However food is the worst you can try. I have tried almost everything in their menu and it's really bad. I would encourage you to go outside the hotel to try the local food it's way much better.

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Helpful?
Thank dilpreetm
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear dilpreetm, Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the bad restaurant experience. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring...

Singapore
Reviewed 2 weeks ago

The only convenience and reason for staying in this hotel is that it is near to our office in Waigaoqiao. Overall, I was highly disappointed with the room standards for a Crowne Plaza. Just looking at the wide-spread dirty stains on the room's carpet can already make you feel highly uncomfortable throughout your stay. Room was also utterly hot and...

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Helpful?
Thank KSYL61
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear KSYL61, Thank you for staying with us on your recent trip in Shanghai and we're very appreciated for your comments since its easy for us to know which part need to improve, then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look forward...

Doha, Qatar
Reviewed 3 weeks ago

The hotel is situated across from the China Free Trade Zone. It is about 40 minutes away from Pudon International airport. The hotel is great with good rooms and business lounge and restaurant. Massage is available in the hotel and there are plenty of small shops around for your convenience.

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Helpful?
Thank Thomas S
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Thomas, Thank you for sharing your favorable comments on Tripadvisor. We are glad that you are satisfied with this stay.  As you known our hotel is away from city center but it is a good choice for those who conduct business in Wai Gao Qiao free trade zone. There are also many restaurants just opposite the XiaBi Road including...

Dubai, United Arab Emirates
Reviewed 4 weeks ago via mobile

Good hotel even if not close to downtown there is metro close by to reach all the points of interest recommended for business trip more than family or couples vacations Gym and swimming pool is available yoga classes also but only one hour a day and at the same time you would enjoy the lounge happy hours drinks and snacks...so...

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Helpful?
Thank Massimo F
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Massimo F, Thank you for sharing your NICE comments on our hotel website. We are glad that you are satisfied with our location & gym. Look forward to welcoming you back soon. Joney Zhou General Manager Crowne Plaza Shanghai Pudong

New Delhi, India
Reviewed 5 weeks ago via mobile

Hotel was chosen purely for the location as I was working in the Free Trade Zone which is right next to the hotel. 10 minute walk to the metro station which gets you into downtown Shanghai in about 45 mins and at 45 RMB for a 3 day pass for unlimited use of the metro it's ideal. Bar staff are...

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Helpful?
Thank northernbloke2015
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear northernbloke2015, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Joney Zhou General Manager Crowne Plaza Shanghai Pudong

Hong Kong, China
Reviewed 26 October 2016

While not close to downtown, it is close to the WGQ free trade port and other business destinations in NE shanghai. I spent 5 nights here one week and while the hotel is a little older, it is well kept and clean, and offers fine services. Jenny in the gym and Emily at the concierge desk were especially accommodating during...

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Helpful?
Thank Jlengel
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Jlengel, Thank you so much for your NICE review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Joney Zhou General Manager Crowne Plaza Shanghai Pudong

Missouri
Reviewed 16 October 2016 via mobile

Very professional and helpful staff. Top rate staff. Everyone was very helpful and the breakfast and lunch on the first floor were excellent. The rooms are very worn and the carpet should have been replaced 5 years ago. I can't believe Crowne would allow that. Not sure if the operation on the third floor is a concession or not but...

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Helpful?
Thank 412
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear 412, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with 3F restaurant's owner and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Shanghai Pudong is an upscale business hotel that truly understands and fulfills the needs of the frequent traveler. Located in the CBD of China (Shanghai) Pilot Free Trade Zone in the New Area of Pudong, east of Shanghai. The hotel is easy access to the Pilot Free Trade Zone Administration, Waigaoqiao International Exhibition and Trading Center for Wine & Beverage, SUNLAND Waigaoqiao International Ecological Port City. Enjoying the stunning views of whole Pilot Free Trade Zone with our extensive Club Lounge. Just 35 minutes drive from Shanghai Pudong International Airport and Shanghai Hongqiao International Airport, we are an excellent support base for business travelers. Hangjin Road subway station is 10 minutes' walk away, with easy connections into Shanghai city centre. Also just 10 minutes by driving to Golf Course, Rugby Club and Bingjiang River ParkWe offer not only a comprehensive range of meeting services and comfortable rooms, but also attractive leisure and entertainment facilities to refresh yourself after a hard day’s work. To ensure your event is a success, we offer on and off-site catering and a fully professional meetings support team. Whether on business or pleasure, Crowne Plaza Shanghai Pudong is the right choice when TRAVELING FOR SUCCESS. ... more   less 

Additional Information about Crowne Plaza Shanghai Pudong

Address: No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
Region: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range: $129 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shanghai Pudong 4.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Travelocity, Priceline, Ctrip TA, Agoda and Booking.com so you can book your Crowne Plaza Shanghai Pudong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Shanghai Pudong Hotel Shanghai
Shanghai Crowne Plaza
Hotel Style:
#60 Business Hotel in Shanghai
#74 Luxury Hotel in Shanghai
#81 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Shanghai Pudong staff and other travellers.
3 questions
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Mission, Canada
Pamplona, Spain
3 months ago

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Questions? Get answers from Crowne Plaza Shanghai Pudong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the rooms have a particularly good view so you may want to select based on other preferences.”
 of 5 bubbles grooveordie, 2 Apr 2016 | Read review
“Don't expect hi-speed internet services, but they are working on it!”
 of 5 bubbles cnez07, 13 Dec 2015 | Read review
“10th Floor and above are not so noisy”
 of 5 bubbles darrylc940, 15 Sep 2015 | Read review
“Upper rooms for good view to harbour if smog is ok.”
 of 5 bubbles 311matthiass, 1 Jun 2015 | Read review
“Go for the upgraded room offered at check-in”
 of 5 bubbles tommP6381WH, 10 Oct 2014 | Read review
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