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Pullman Shanghai Skyway Hotel

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1,054 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Bolton, United Kingdom
Reviewed 21 October 2012

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Helpful?
Thank Simon Y
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Reviewed 8 October 2012

Was a great hotel, but service wise was really disappointing. We were a group of 16. Our reservation was not confirmed when we got there and we had to sit and wait in the lounge for over an hour while they sorted out the rooms. Our room rate included evening " cocktails", which were spirits with hot mixers, no ice,...

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Helpful?
Thank Vbuttigieg
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Vbuttigieg, Since your stay at the Pullman Shanghai Skyway hotel is dated in November 2011 (almost one year ago), I am afraid that a big part of both management team and staff has changed. We hope you can give us a chance next time you visit Shanghai. In the meantime let me thank you for your review and please...

India
Reviewed 5 October 2012

I have been coming to Pullman very frequently over the past 12 months and had submitted a review earlier as well. The hotel is excellent in terms of looking after the guests and making them feel comfortable. However, after being here so often, there are few things that the hotel an do to make the experience much better. 1. They...

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Helpful?
Thank Awaara
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Awaara, Thank you for sharing your comments regarding your stay at Pullman Shanghai Skyway. As you already know, we offer wi fi at the public areas, now we also have mini wi fi routers available that can be set in the room upon request, please do not hesitate in contacting us for any information you may need about this...

Ipoh, Malaysia
Reviewed 3 October 2012

Particular to Pullman Shanghai Skyway Hotel, the breakfast is not as good as Grand Mercure and Novotel as the breakfast. Not value for money. Even in Kunshan - Pullman is much better breakfast. Room carpets are like rags. Bathroom - shower tiles not properly clean and from room, you could be able to see the bathroom tiles edges not properly...

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Helpful?
1Thank kingsoon64
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear kingsoon64, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Singapore, Singapore
Reviewed 1 October 2012

The staff right from front desk to chamber maids are courteous and helpful. The taxis are reliable. Unlike the one I took at Sofitel Hyland to Pudong Airport. He charged me Yuan 239!!!! even though their bell boy told me max Yuan 180 depending on traffic condition. My regret was I missed the buffet at Zaffran for dinner. I overslept...

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Helpful?
Thank mahjongqueen47
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear mahjongqueen47, Thank you very much for sharing your experience at the Pullman Shanghai Skyway on TripAdvisor. I will share your comments with our Front Desk team, I am sure it will serve as encouragement for their daily work. We hope you will be able to enjoy our buffet dinner at Zaffraan in your next stay - From this "U...

Fidenza, Italy
Reviewed 30 September 2012

Recommended especially for business purposes. Great level of services, confort and attention viventi to guests. Good position, perfect skyline during breakfast, vero relaxing after long working dal. I'll come back.

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Helpful?
Thank sferraresi
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear sferraresi, We really much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I will share your comments with my team, I am sure this feedback will bring them momentum to provide the best customer experience. We are looking forward to receiving you again and we hope your next visit will be as pleasant as the previous...

Melbourne, Australia
Reviewed 29 September 2012

I spent my last night of a fabulous China holiday the Pullman. My friend & I were really looking forward to being spoilt & we were! Room was spacious, bathroom gorgeous, pool very enjoyable, drinks at Ciel Bar just special with the view of Shanghai at night as a backdrop. Breakfast next morning really a great selection. Will certainly recommend...

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Helpful?
Thank TarnhouseDidi
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear TarnhouseDidi, Thank you very much for sharing your comments regarding your stay at the Pullman Shanghai Skyway hotel. We are glad to read that you had a good time at the pool, enjoyed the breakfast variety at Zaffraan and also the amazing skyline that you can see from Le Ciel. We hope your next visit will be as pleasant...

San Diego
Reviewed 23 September 2012

Been to Beijing and this is the first time to Shanghai. Didn’t know what to expect but it turns out really good. The room was nice and we like the layout of the room where the there’s no door between bedroom and bathroom but just curtain. We love it! It is nice for couples but you might want to check...

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1Thank Felicita F
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Felicita, Thank you very much for sharing your experience at the Pullman Shanghai Skyway on TripAdvisor. We are very happy that you enjoyed the nice views and the layout of our room. It is a great pleasure for us knowing that your stay exceeded your expectations, I will share your comments with my team. We are looking forward to...

Shanghai, China
Reviewed 19 September 2012

Located in the downtown SHANGAHI, Near METRO LINE 9. NICE VIEW FROM ROOM, A LOT OF SHOPPING MALL AND RESTAURANT SURROUND, WIRTH TO STAY , swimming pool is very good and big, service is good and ontime, but wifi signal is not too good.

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1Thank wei4321
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear wei4321, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we...

Melbourne, Australia
Reviewed 6 September 2012

Clean and room design was great, I especially like the bathtub just next to the huge transparent window that allows me to enjoy theShanghaiskyline night view! The breakfast variety and the quality was average. Not much western choices. Taxi is always ready at the entrance of the hotel and there are bell boys to help us to talk to the taxi driver of where to go and assist is carrying luggage. The location of the hotel allows us to move around conveniently. It is near to the metro station, very convenient for us to take the metro and taxi. The service was as professional as a 5-star hotel. I have requested for an electric kettle change and the staff brought me another electric kettle in front of my door within 5 minutes. This hotel is ought to be recommended!

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Helpful?
Thank Josephine T
pullmanshskyway, Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Josephine, Thank you very much for your comments regarding the Pullman Shanghai Skyway. We are happy to read that your stay exceeded your expectations and I will share your comments with our team. Please let us know if you would like to share some more comments and/or suggestions regarding our products/services (i.e Western selection for breakfast) at qam@pullmanshanghaiskyway.com. Thank...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Pullman Shanghai Skyway is strategically located close to the bustling Xujiahui Business District and city center, overlooking the city skyline and lush private garden. It is mere 2 minutes walk from Metro line 9 and with easy access to major road arteries. This upscale five star hotel has a number of restaurants and bars, up to 3,000 s.q.m. flexible meeting space and multimedia expertise catering to various needs, Fitness Center, Indoor Swimming pool, Spa and Sauna. ... more   less 

Additional Information about Pullman Shanghai Skyway Hotel

Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Region: China > Shanghai Region > Shanghai > Dapuqiao
Price Range: $138 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Pullman Shanghai
Hotel Style:
#39 Spa Hotel in Shanghai
#42 Family Hotel in Shanghai
#62 Romantic Hotel in Shanghai
#66 Luxury Hotel in Shanghai
#91 Business Hotel in Shanghai
#92 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Shanghai Skyway Hotel staff and other travellers.
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Questions? Get answers from Pullman Shanghai Skyway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive suite”
wynessd, 31 Mar 2017 | Read review
“Avoid the 20th floor - previously the smoking floor and still smells of it, despite the wall and flour coverings and soft furnishings being changed. ”
msmeroula, 31 Mar 2017 | Read review
“Executive rooms”
F4674YFjuliec, 20 Mar 2017 | Read review
“this price range with big size of room is good value for money”
lizac622, 16 Jan 2017 | Read review
“Skyway Studio Room with Club Lounge Access - do this - I stayed in 1606. My view was NOT blocked as some others said”
AKGaryBoston, 15 Jan 2017 | Read review
5 of 5