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Somerset Xu Hui Shanghai

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#105 of 4,997 Hotels in Shanghai
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Somerset Xu Hui Shanghai
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132 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Amsterdam, The Netherlands
Reviewed 11 December 2016 via mobile

I stayed at the Somerset for over a month in July and August. The rooms are very good for a longer stay. Very comfortable beds in a separate room. Ample closet space. An adequate kitchen. Decent sitting area. For the price it's a good value. The internet connection was often very poor, which made it difficult to get anything done...

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Helpful?
Thank Stefan H
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for sharing your feedbacks through tripadvisor.com. We appreciated and value your comments. Regarding to the TV channels, its trully a challengues for the property as the satellite equipments were aged with limied space. we are considering to propose a new plan in order to improve this service. Meanwhile, will also communicate with the breakfast vendor to add more...

大阪
Reviewed 6 December 2016

The location,all the staff are kindly,good room, I satisfied.I always stay here when I visit to Shanghai. Living dining room and bedroom are separated is comfortable for me. I can stay here for long term.

Review collected in partnership with this hotel
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Thank ランランショコラ
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciated your supports and looking forward to welcoming you soon agian in the near future. regards

New Delhi, India
Reviewed 5 December 2016

Suggest travelers to stay in this property. The service levels (house keeping, helpful staff) are extremely good. The location is also very central and near to metro station, thus providing good connectivity.

Review collected in partnership with this hotel
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Helpful?
Thank amang87
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciated your supports and will always keep our standard to meet customer satisfaction. Looking forward to welcoming you soon. regards

Kuala Lumpur, Malaysia
Reviewed 16 November 2016

I especially called CS when I made the booking through your ascott website and requested for corner room and told that we were gonna cele birthday during stay in Somerset xuhui shanghai. After we checked in our room I notice we dont have a bath tub in room as the website promised and we don't have any choice of corner...

Review collected in partnership with this hotel
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Helpful?
Thank yurrisc
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui. We appreciated your feedback and been explained in different email. We are aims to provide high quality service to our residents and we welcome any suggestions to improve our standard. Thank you again and we looking forward to welcoming you in the near futrure.

Suzhou, China
Reviewed 7 November 2016

I have spent 2 nights in this serviced apartment. It is perfect for a family as you have 2 rooms, 2 bathrooms, livingroom and kitchen,. Clean, perfect location ( very close to subway), very fast wifi, nice staff. Breakfast is so and so as it is not so rich and bathrooms are a bit small and with not so much...

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Helpful?
Thank Lorenzo B
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We appreciated your feedbacks and it was nice to know that you did enjoyed the stay this time. All the teams from Somerset Xu Hui are looking forward to welcoming you soon in the near future. thanks.

Berlin, Germany
Reviewed 1 November 2016

We stayed two times, first time in 19th floor, second time in 28th floor. Both appartments were in excellent conditions, view was excellent especially from the 28th floor. Appartments were very clean and staff and housekeeping were friendly and helpful. All front desk staff spoke good English. Location is very close to the metro from where access to central locations...

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2Thank ralfw271
Tina L, General Manager at Somerset Xu Hui Shanghai, responded to this review

Dear Customer We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of...

Aarhus, Denmark
Reviewed 26 October 2016 via mobile

Had a room on the 11th floor. Fast elevators. My door to the balcony could not close proberly, so there was some noice from the street in the livingroom. None in the bedroom! The western breakfast selection was very limited comparred to other hotels. Fitness area is very nice.

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Helpful?
Thank Thomas P
Tina L, General Manager at Somerset Xu Hui Shanghai, responded to this review

Dear Thomas, thank you for choosing our property. We hope can have more and more chance to provide you better apartments & better service in the future. Thank you for your supporting!

Reviewed 21 October 2016 via mobile

The hotel located just a few steps away from Metro Station. Local food stalls and convenience stores nearby which provided variety of food around the clock at a value price. Stayed in 2-bedroom apartment for a week and the apartment was comfortable. Not super huge in size but spacious enough for four of us to work and play. Staff are...

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Helpful?
Thank Thomas P
Tina L, General Manager at Somerset Xu Hui Shanghai, responded to this review

Dear Thomas We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of...

Sydney, Australia
Reviewed 20 September 2016

Staff is extremely friendly, helpful and polite. Apartment is very new and clean with a balcony with great night views. Kitchen is well equipped with a washing machine/dryer. Apartment has great facilities - swimming pool, gym, children's play room and a tennis court. Breakfast has a great variety however number of guests allowed to dine for free is limited. Apartment...

Review collected in partnership with this hotel
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1Thank sunki33
Tina L, General Manager at Somerset Xu Hui Shanghai, responded to this review

Dear Customer We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of...

Shanghai, China
Reviewed 17 September 2016

Really enjoyed myself. Excellent access to Metro. Staff friendly and knowledgeable. Breakfast was a nice cross section Chinese and Western food. Gym adequate. Pool looked nice but did not swim. Surrounding neighborhood had several delightful surprises. Did not fee like I was in a huge city.

Review collected in partnership with this hotel
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Thank stevenr0bertd
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai. We are delighted to know that you were enjoyed the stay and service. Looking forward to welcoming you in the near future. thank you and all the best!

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Staying in Former French Concession

Neighbourhood Profile
Former French Concession
While there are technical borders to the area formerly governed by the French in Shanghai, the "French Concession" of today is an amorphous neighborhood that is a favorite of the city's foreign residents. While it is mostly within the Xuhui district, residents will sometimes include parts of Jing'an and Luwan in their mental maps of the Former French Concession. The area seems frozen in time, characterized by quiet, tree-lined avenues, French-style villas, interesting boutiques, lively bars and quaint cafes that are not typical of China. All of these mix and mingle with local life as Chinese markets and lanehouse communities are peppered throughout. Denizens of the Former French Concession can spectate a mahjong game on the street or get their bike checked at a tiny bike repair store on the way to their refurbished apartment tucked away among Chinese family homes.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
An ideal location for utives and their families, Somerset Xu Hui is centrally located in the heart of Shanghai’s prestigious Xu Hui residential district. It is minutes drive away from the Xujiahui Commercial Centre, which offers a wide array of fashionable shopping, gourmet cuisine and entertainment. International culinary, academic, cultural and social pursuits can be found at the nearby Huaihai Road. Free musical and drama performances can also be enjoyed at the adjacent Xujiahui Park. Combining tranquility with convenience, Somerset Xu Hui offers a large range of apartments, each complete with a spacious living and dining area, a fully-equipped kitchen, a top-quality home entertainment system and broadband internet access. Our 24-hour security system provides a safe environment for you and your family. For a balanced lifestyle, Somerset Xu Hui organizes Reservations residents’ programmes, including group gatherings, city explorations and sports activities. For recreation, relax and enjoy our fitness centre, swimming pool, jacuzzi and sauna. Our helpful, caring staff and personalized attention is the core of our signature Heartware service, which is our commitment to tailor each residence to your individual needs. Conducting business at Somerset Xu Hui is easy and convenient. With WiFi zones and our efficient Business Centre, you will have complete business connectivity from the comfort of your home. ... more   less 

Additional Information about Somerset Xu Hui Shanghai

Address: No.888 Shaanxi Nan Road, Xuhui District, Shanghai 200031, China
Region: China > Shanghai Region > Shanghai > Former French Concession , Dapuqiao
Price Range: $202 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Xu Hui Shanghai 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Somerset Xu Hui Shanghai Hotel Shanghai
Hotel Style:
#99 Luxury Hotel in Shanghai
#154 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Xu Hui Shanghai staff and other travellers.
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Questions? Get answers from Somerset Xu Hui Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The highest the best”
LorenzoB637, 7 Nov 2016 | Read review
“Higher floors have good view and probably less noise.”
ralfw271, 1 Nov 2016 | Read review
“I stayed in a one bedroom which was adequate for one, but probably not for two people for a longer stay. ”
stevenr0bertd, 17 Sep 2016 | Read review
“High floor rooms the best”
HarryR28, 9 Jan 2016 | Read review
“Select newly renovated rooms ! Double layer of glass window, so noise level is much lower compared to old units !”
  • Three bedroom
YanSeongL, 4 Jan 2016 | Read review
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