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Grand Mercure Shanghai Hongqiao

Ctrip.comUS$70*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$168*
US$70*
Great Deal
US$73*
US$83*
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Grand Mercure Shanghai Hongqiao
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739 Reviews from our TripAdvisor Community

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Showing 279: English reviews
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Calgary, Canada
Reviewed 4 days ago NEW

We really enjoyed our stay at Grand Mercure, Shanghai. Location was great, walking distance from underground train, and plenty of shopping, restaurants and other amenities just around the corner. The hotel was ultra modern with spotlessly clean rooms and very good wifi. Breakfast buffet is excellent. We did not try the hotel restaurants for any other meal. Gym was good...

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Helpful?
Thank Suesinbox
gmhongqiao, Director of Sales at Grand Mercure Shanghai Hongqiao, responded to this review

Dear Tripadvisor user Suesinbox, We sincerely appreciate you taking the time to send us your feedback. We are happy you enjoyed your stay and look forward to welcoming you back again. Have a nice weekend! Vivien He Ning Director of Digital Sales & Loyalty

Reviewed 10 April 2017 via mobile

The GRAND MERCURE is truly a superb experience in its own right. Staff are super friendly and helpful to name Audrey in the bar, the service was excellent. The restaurant with a lot of choices for my breakfast is a great deal. It almost feels home from home. The room, a lot of space, very clean, with a kitchenette, and...

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Helpful?
Thank Paul P
gmhongqiao, Director of Sales at Grand Mercure Shanghai Hongqiao, responded to this review

Dear Trip Advisor user Mr. Paul P, We sincerely appreciate you taking the time to send us your feedback. Your kind words have been passed on to our team and in particular Audrey who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work. We hope to have the pleasure...

Hong Kong, China
Reviewed 3 April 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jonathan C
gmhongqiao, Director of Digital Sales & Loyalty at Grand Mercure Shanghai Hongqiao, responded to this review

NYC
Reviewed 2 April 2017

I spent 8 days in this hotel in March 2017. The staff was outstanding and the room was very good for a business traveler. The internet speed could have been better but my overall experience was excellent. Two staff members really stand out...Thomas on the 2nd floor dining area went out of his way to make sure I got the...

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Helpful?
Thank spike758
gmhongqiao, Director of Digital Sales & Loyalty at Grand Mercure Shanghai Hongqiao, responded to this review

Dear Trip Advisor user spike758, we were thrilled to read your five-star review of our hotel, your kind words have been passed on to our team and in particular Mr Thomas & Ms. Audrey who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work. We are so happy you...

Chicago, Illinois
Reviewed 25 March 2017

I've spent the night here on several occasions. A great option for those who are flying in/out of the Shanghai Hongqiao Airport. The location is particularly ideal for it's easy metro access. Whenever I travel outside Shanghai it's been necessary to spend the night beforehand at a hotel due to early morning flights. The hotel entrance is a two minute...

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Helpful?
Thank Megan D
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear TripAdvisor user Megan D, Thank you for your review. It seems you mistaken our hotel with another Grand Mercure or Mercure's hotel which is located near Hongqiao Airport Terminal 1 Metro but rest assured we will share your review with our sister hotel. From our side, we are located at Loushanguang Road or Shuicheng Road metro station which are...

Hong Kong, China
Reviewed 22 March 2017

I went there for one night and they upgraded me to a very big room with its own separated living and dining room and kitchen. The rooms are very nice and well decorated. The bathroom will definitely need a new renovation and (I was room 701), the hot water took a good three minutes to come. Breakfast is not high...

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Helpful?
Thank HKFrench
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear TripAdvisor user HKFrench, We sincerely appreciate you taking the time to send us your feedback. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort . Your kind words have been passed on to our team. This will certainly motivate them and us all to keep up...

Singapore, Singapore
Reviewed 18 March 2017 via mobile

Stay here quite often due to proximity of office. Rooms are a little tired, but spacious and many have a kitchen in them with cooking facilities and a washing machine. Aimed at longer stay guests? Bathrooms are a bit dated although every room has a Japanese style toilet so if you are into heated toilet seats this could be your...

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Helpful?
Thank sing_trav_888
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear TripAdvisor user sing_trav_888, We sincerely appreciate you taking the time to send us your feedback. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Grand Mercure Shanghai is renowned. For your information, we are currently in the process of renovating all of our rooms...

Reviewed 3 March 2017 via mobile

Not luxury but great hotel!! Makes you feel like home. The room is great: so comfortable and cozy with microwaves, fridge and washing machine. The staff is very kind. There all facilities that you need to enjoy the stay and fell well. Good location in a not so busy road and easy access to everywhere. Perfect choice for me that...

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Helpful?
Thank Ricardo M
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear TripAdvisor user Ricardo M, All of us at Grand Mercure Shanghai Hongqiao would like to offer our sincere thanks for your delightful review. It is through feedback such as yours that we are able to maintain the quality of our service. We are so happy you enjoyed your stay and look forward to welcoming you back again. Dominique Guest...

Melbourne, Australia
Reviewed 24 January 2017

Great hotel in Hongqiao. Stayed here in December for 8 nights. Location is ideal as it is a short work to countless places to eat and drink. Nice neighbourhood, quite clean. You can even go for a run in the morning along the street. The hotel is modern and the staff are great. The internet is a little sketchy, and...

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Helpful?
Thank AussyjimmyE
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear TripAdvisor user AussyjimmyE, We sincerely appreciate you taking the time to send us your feedback. “Your comments inspire us to strive harder in servicing our guests. Your kind words have been passed on to our team. This will certainly motivate them and us all to keep up the good work. We are so happy you enjoyed your stay and...

Reviewed 21 January 2017 via mobile

The service is good. But hardware is far behind. The room is spacious but equipment is really too old. The bag for hair dryer looks really old, dirty and torn. Bathrobe is torn..... Water from shower is dancing. Bathtub is very narrow with curtain. It should be replaced with standing shower. Room basically can be better with little cost. Really...

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Helpful?
Thank ella l
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear TripAdvisor user ella, May I begin by thanking you for your review. Your kind words have been passed on to our team. This will certainly motivate them and us all to keep up the good work. We heard you very well and we are conscious our rooms facilities are quite tired and we are glad to inform you that...

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11/06/2017 12/06/2017
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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Shanghai Hongqiao is close to National Exhibition and Convention Centre (Shanghai), Shanghai Mart and Shanghai Convention & Exhibition Centre of int’l Sourcing. Located in the centre of Hongqiao business area, the hotel is surrounded by shopping malls and commercial complexes. It’s just 10 minutes’ drive from Hongqiao Airport, Hongqiao railway station, 45 minutes from Pudong International Airport, and near metro network. The hotel is ideal for business, leisure or long stays. ... more   less 

Additional Information about Grand Mercure Shanghai Hongqiao

Address: No.369 Xianxia Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: $112 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Shanghai Hongqiao 4.5*
Number of rooms: 442
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Hotels.com, Hotwire, Agoda, Travelocity, Ctrip TA, Booking.com, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Grand Mercure Shanghai Hongqiao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Hotel Style:
#44 Spa Hotel in Shanghai
#52 Family Hotel in Shanghai
#69 Best Value Hotel in Shanghai
#79 Luxury Hotel in Shanghai
#104 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Shanghai Hongqiao staff and other travellers.
4 questions
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Questions? Get answers from Grand Mercure Shanghai Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view”
  • Soaking tub as well as shower stall.
Suesinbox, 24 May 2017 | Read review
“my room 622 was excellent...it had a large living, dining, work and sleeping areas”
spike758, 2 Apr 2017 | Read review
“Get room from 10th floor if you want a city view”
HKFrench, 22 Mar 2017 | Read review
“the higher the better”
AussyjimmyE, 24 Jan 2017 | Read review
“Choose one somewhere else!”
611lars_kes, 31 Oct 2016 | Read review
5 of 5
Ctrip.com
US$70* /night
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GrandMercureUS$73
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Prices are for 1 room, 2 adults
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