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this is a very Nice Hotel with Excellent Location in Shanghai . The Metro is in the basement of the hotels building as well as a large shopping center with plent of restaurants + several other shopping centers very nearby
the rooms are spacious and...More
Thank tawloon l
Response from Vivian L, Director of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 23 February 2018
Dear tawloon l，
Thank you for choosing to stay with us and finding time to share your experience with other travelers.
Renaissance Shanghai Zhongshan Park Hotel takes the center stage of Shanghai CBD and is situated over the Zhongshan Park Metro Station Lines 2, 3&4....More
This wonderful Renaissance Hotel starts on the 25th floor and continues through the 59th (elevator only goes to 58, but you can access the 59th via a stairway in the Executive Lounge.). The staff at this hotel are the best! They certainly make up for...More
Thank Vince F
Response from Vivian L, Director of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 20 February 2018
Dear Vince F,
Thank you for staying at Renaissance Shanghai Zhongshan Park Hotel!
We appreciate your kind words about our hotel services. It is delighted to learn that we met your expectations. We always put the satisfaction and comfort of our guests in the first...More
Beside an average overall experience, check out was the worst ever. Receptionist was denying the debit of my account done 1 week before, even showing her on my bank phone apps. She was extremely rude and finally gave me a paper supposed to show she...More
Response from Vivian L, Director of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 21 February 2018
Warmly greetings from Renaissance Shanghai Zhongshan Park Hotel and thanks for taking your time to share your feedback with us.
It is disappointing to hear that our FO service wasn't at the level as your expectations.We pledge to improve and provide personal service...More
What can I say, a quick business trip to Shanghai and looking forward to this hotel as a return guest:
-Rooms were very good as always, clean
-Breakfast view on level 26 was quite spectacular on a clear day
-Very convenient and is...More
Response from Vivian L, Dir. of Communications at Renaissance Shanghai Zhongshan Park HotelResponded 10 February 2018
First and foremost thank you for taking your time to share your experience with us on Trip Advisor. Your feedback is very important in our continuous search for service excellence.
After reading your comments we understand we fell short on your expectations. We...More
I was recommended to come to this hotel by a partner of mine. The room is very nice, comfortable and clean. I didn't try the food extensively, but those that I tried was decent. I really appreciated the bar because it has a pretty decent...More
1 Thank dswlim
Response from Vivian L, other at Renaissance Shanghai Zhongshan Park HotelResponded 29 January 2018
Thank you so much for writing a great review on Trip Advisor regarding your recent visit to Renaissance Zhongshan Park Hotel. We will certainly pass your generous commendations onto our associates who will be very motivated.
We look forward to welcoming you back...More
The residential and commercial areas around the beautiful grounds of Zhongshan Park have never been considered particularly fashionable by a majority of Shanghai’s foreign residents, but plenty of expats do choose to live here. The park itself is a huge draw, providing a pocket of serenity in the middle of the metropolis. The area has its share of trendy shops with wares that can’t be found elsewhere, delicious
restaurants with food ranging from fancy to affordable, and great hidden bars. Rents are also cheaper here than in other neighborhoods with the same conveniences. Aside from the obvious attractions, with its neighborhood fix-anything shops and pop-up street stalls that sell anything you need, you’ll never sacrifice Western comforts.