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Crowne Plaza Hotel Lake Malaren

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Crowne Plaza Hotel Lake Malaren
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118 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Gatineau Quebec
Reviewed 1 week ago

the hotel is nice. the burger and sandwich from the room service menu were quite good ( served in the lounge) free WiFi only in the lobby. the shower in the room was the best very powerful. next to a golf course so it is very quiet. its take an hour by subway to get downtown. there is a free...

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Thank MichelNB9
Palmerston North, New Zealand
Reviewed 1 week ago via mobile

Stayed 2 nights. This hotel has two restaurants Japanese and Chinese both very good. Breakfast buffet is good with everything you would expect. When we arrived I put the aircon on and it didn't work so I rang reception and apparently 29 degrees is not hot the they disable the air con for the cooler season not good for us...

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Thank Nzder1979
Chris S, Manager at Crowne Plaza Hotel Lake Malaren, responded to this review

Thank you for choosing to stay at Crowne Plaza Shanghai Lake Malaren recently and we appreciate you have taken the time to relate your experience . Meeting and in many cases exceeding the expectations of our guests is our daily goal. We are very sorry to learn that room temperature was not up to the expected level. Thank you for...

Halifax, Canada
Reviewed 1 week ago

The rooms were very nice and clean. The breakfast buffet was large with lots of variety. They have a shuttle to the subway. Their driver wouldn't take a tip. You have to change lines a couple of times to get into downtown. They only exchanged $100 Canadian per guest.

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Thank firehpa
Port Coquitlam, Canada
Reviewed 2 weeks ago

Staff very friendly. Rooms large and clean. Found lobby area very cold, they don't seem to put the heat on in this area. Hotel is located away from downtown core and next to a private golf course. You would need a taxi to get around.

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Thank ken599ret
Victoria, Canada
Reviewed 2 weeks ago via mobile

Nice Hotel, rooms very comfortable but could use some updating. The hotel is at least an hour from the attractions of Shanghai. Setting is very pretty on a golf course. The staff were helpful. Wifi is available for a charge unless in the public areas.

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Thank Sharonlaw_13
Chris S, Manager at Crowne Plaza Hotel Lake Malaren, responded to this review

Dear Guest, Thanks for staying at Crowne Plaza Shanghai Lake Malaren. We will always keep up the goood work and meet your expectation. Hope to see you again in the near future.

mossvale
Reviewed 4 weeks ago

Was about 90min from airport to far away from everything. Very big motel if your a golfer you would be happy. We stayed in room 5002. Room was good size comfy king bed. Bathroom is good size shower, bath etc. Has room service which was good, safe,iron&board, slippers and balcony which overlooks golf course and industries with chimneys .Free Wi-Fi...

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Thank sandyandalan
Oxfordshire, United Kingdom
Reviewed 20 March 2017

If you aren't going for the golf stay clear of this soulless mausoleum of a hotel. We thought we would be staying in the centre of Shanghai but at the last minute we were told we would be staying in this dump which is in the Shanghai equivalent of Watford but without the charisma. Foam filled pillows that felt as...

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Thank tripad2017
Chris S, Manager at Crowne Plaza Hotel Lake Malaren, responded to this review

Thank you for choosing to stay at Crowne Plaza Shanghai Lake Malaren recently and we appreciate you have taken the time to relate your experience through the TripAdvisor. Meeting and in many cases exceeding the expectations of our guests is our daily goal. We will consider every gesture for possible review and implementation with the respective hotel departments. Because we...

uk
Reviewed 6 March 2017 via mobile

Stayed here two nice for business as it is close to the port where we needed to be, read a few reviews so wasn't expecting 5 stars. Room was golf course view double clean and comfortable and spacious and everything worked. Hotel is not close to shops or restaurants. It has a Chinese and Japanese restaurant and both were ok...

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Thank dooseyUk
Chris S, Manager at Crowne Plaza Hotel Lake Malaren, responded to this review

Dear Guest, Thanks for your stay. Welcome back to our hotel again.

Perth, Australia
Reviewed 30 November 2016

This was our last hotel on the trip,golf course resort. Very large cold foyer, patchy wifi, absolutely nothing around the hotel as in shops or restaurants. Breakfast selection ran out when I asked staff about refilling items they said none left.

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Thank Terry-ann C
Chris S, Manager at Crowne Plaza Hotel Lake Malaren, responded to this review

Dear Guest, Thanks for choosing our hotel. we are a resort hotel near a 36 hole golf course. Your comment is very important to us. We will keep up the good service. Hope you come back again and see our improvements.

Winchester, United Kingdom
Reviewed 13 October 2016

The rooms in this hotel are in need of refurbishment. They are very dated and most of the woodwork is chipped around handles, sockets are coming off the walls and the lighting control panel by the bed is upside down. This is probably as it has fallen off the wall before. There is also a clear language barrier between staff...

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Thank RaoulDJ
Chris S, Manager at Crowne Plaza Hotel Lake Malaren, responded to this review

Dear Guest, Thanks for staying with us. We apologize that you did not have a perfect guest experience with us. We are renovating our guest room recently. Hope to welcome you in the future and you can see our improvements. Thanks again for your stay.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Shanghai Lake Malaren is the first international hotel in the Baoshan district, a fast developing, northern suburb of bustling Shanghai. Known for its rich and natural settings on the Lake Malaren Resort, Crowne Plaza Lake Malaren Shanghai is a mere thirty minutes away from Shanghai's city center. The adjoining Lake Malaren Golf Club operates 2 Jack Nicklaus PGA accredited 18-hole courses surrounding the hotel and was certified as the First Silver Signature Sanctuary in China and Asia by Audubon International in 2006. The resort and both golf course are part of the greater Lake Meilan Luodian New North Town development.The newly opened Metro Line 7-Meilan Lake Station is a short 3-minute drive from the hotel. And just 60 minutes to Shanghai Hongqiao International Airport or 90 minutes to Shanghai Pudong International Airport by subway.It is also a short 30 minute drive from the hotel to the city center and easily accessible to Shanghai Pudong International Airport with 75 km by outer-ring road (G1501) and 30 km to Shanghai Hongqiao Airport. ... more   less 

Additional Information about Crowne Plaza Hotel Lake Malaren

Address: 6655 Hutai Road, No.9 Meilan Road, Shanghai 201908, China
Region: China > Shanghai Region > Shanghai
Price Range: $115 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Lake Malaren 4.5*
Number of rooms: 274
Reservation Options:
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Hotel Style:
#144 Spa Hotel in Shanghai
#372 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Lake Malaren staff and other travellers.
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Colorado Springs, Colorado

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother.”
tripad2017, 20 Mar 2017 | Read review
“Only come here if you need the convenience of the location and not looking for any sort of quality.”
RaoulDJ, 13 Oct 2016 | Read review
“Gold course view”
766sebastianp, 25 Jul 2016 | Read review
“verificare che funzionino il riscaldamento e l'acqua calda”
LorenzoB637, 26 Nov 2015 | Read review
“Great looking golf course.”
nicoleg204, 27 Jun 2014 | Read review
5 of 5