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I am a loyal Marriott customer, however, I will never stay at this hotel again.
JW Marriott would be extremely embarrassed to have his name on this hotel.
Room furniture and carpets are extremely filthy. Volume on TV would not go up enough to hear...More
Thank Dan M
Response from Stan R, General Manager at Courtyard TroyResponded 27 March 2017
Thank you for pointing out the Housekeeping and Maintenance issues you experienced during your recent stay with us. We strive to provide our guests with the cleanest and most well maintained accommodations possible. Apparently we have fallen short during your stay. Please accept our sincerest...More
My husband and I were in town for one night while he had a business meeting. I had my choice between the Hampton Inn next door or the Courtyard. I'm not sure why I picked the Courtyard. The man at the front desk during check...More
Response from Stan R, General Manager at Courtyard TroyResponded 19 March 2017
Thank you for letting us know about your recent experience with us. We have addressed your concerns with the Housekeeping Department, as well as the Desk Agent on duty the morning of your checkout. We always strive to provide a memorable positive experience and it...More
King room nicely appointed & clean, price $88 for AAA, however...
Towel rack in bathroom kept falling out of its brackets & we found a used washcloth hanging over the shower curtain rod which made us wonder how thoroughly the bathrm was cleaned. Woken up...More
Response from Stan R, General Manager at Courtyard TroyResponded 25 January 2017
Thank you for your recent post and I am terribly sorry that you had a less than stellar experience. We always strive to provide our guests with a positive stay experience. It seems we have fallen short, but, it is through reviews that we can...More
Had to go to Troy on business and usually try to book Marriott. It was easy to find off the main road. Located right next to a Hampton Inn and a Mexican restaurant within walking distance. Several fast food options also nearby. The property was...More
1 Thank flpr
Response from Stan R, General Manager at Courtyard TroyResponded 31 December 2016
Thank you for your review. It is always a pleasure to know that our guests have enjoyed their stay, and we are looking forward to serving you again in the future.
This was a solid hotel to stay with nice rooms and a really nice common area in the lobby. Eating breakfast in the morning is a bit confusing, but the meeting space is good and the people working there are kind and helpful.More
1 Thank Scott S
Response from Stan R, General Manager at Courtyard TroyResponded 8 December 2016
Thank you so much for your post. It is always nice to hear that our guests have had a good experience with the hotel and in particular with the staff. I apologize that you had a confusing experience at our Bistro for breakfast, but hope...More
US$105 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Good morning...yes, our Bistro serves breakfast! There are some fast food options for breakfast in Troy as well; however, we do offer a nice selection of breakfast items in the Bistro. We are now also offering all of our... More
Good morning...yes, our Bistro serves breakfast! There are some fast food options for breakfast in Troy as well; however, we do offer a nice selection of breakfast items in the Bistro. We are now also offering all of our guests a 20% discount on all items in the Bistro including our Starbucks coffee offerings! It is always our goal to not just meet but exceed your expectations.