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Holiday Inn Express Trussville

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Holiday Inn Express Trussville
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74 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Ponchatoula, Louisiana
Reviewed 1 week ago NEWvia mobile

Looked up this hotel while on road trip. Called and got a great rate. Nice place, right off interstate. Parking area was well-lit. Check in was fast and easy. Room was clean and spacious. Appreciated the large counter in bathroom. After going to sleep, realized the AC was not properly working, and room became a little warm. I did not...

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Helpful?
Thank ash386
Chattanooga, Tennessee
Reviewed 1 week ago via mobile

Nice clean hotel right off the interstate among several gas stations and fast food. Check in was quick and friendly. The room was large and clean with soft comfortable beds. Loved the large vanity in the bathroom. The lobby is set up nicely with comfortable seating and large breakfast area for continental selections plus pancakes and biscuits with sausage gravy,...

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Helpful?
Thank tnbelle2016
Atlanta, Georgia
Reviewed 1 week ago via mobile

For some reason I underestimated this hotel, but I really enjoyed my stay here. The rooms were nice and spacious and the overall stay was pleasant. Breakfast was definitely doable so I won't complain. One of the young ladies at the front desk was very attentive and helpful, but the rest of the staff (the older ladies) basically ignored us...

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Helpful?
Thank Miss K
Denham Springs, Louisiana
Reviewed 2 weeks ago via mobile

This holiday inn express was a delightful surprise. The hotel staff were friendly and breakfast was included. The hotel and rooms were immaculate and mattresses incredibly comfortable. Would definitely stay here again!

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Thank Missy236
Atlanta, Georgia
Reviewed 15 September 2016

I don't like to write poor reviews but I was very disappointed with my stay at this property. My room smelled stale and neither the mini fridge nor the phone in the room worked. There was a lot of road noise throughout the night that kept waking me up. Despite all that, breakfast was at least very good.

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Helpful?
Thank Tina F
VnaL_13, General Manager at Holiday Inn Express Trussville, responded to this review

Thank you for taking the time to share your experience with us. I want to apologizing for your experience at our hotel. Rest assured we will look into the issues you had. We are glad you enjoyed the breakfast.

Portsmouth, Ohio
Reviewed 11 September 2016 via mobile

This was our second stay here while traveling through. Had another good experience with this hotel. Very clean, updated decor, comfortable beds and linens, quiet safe area, a few pizza restaurants really close by, and affordable rates too. Got 2 queens and a pull out sofa for $105 (AAA discount), can't beat that. Even the pull out sofa mattress was...

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Helpful?
Thank RosemountChick
VnaL_13, General Manager at Holiday Inn Express Trussville, responded to this review

Thank you for the wonderful review! We are happy to hear that you loved the hotel and hope to have you back again soon!

Reviewed 31 July 2016 via mobile

As an IHG employee, I was looking forward to seeing how different properties are ran. This property is very clean and welcoming! We were very impressed with the cleanliness of the areas and room. Front Desk staff was very friendly and accommodating. Beds and pillows are super amazingly comfortable!! Great experience and highly recommended! Will be staying here again.

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Thank Brooklyn Ann S
Santo
Reviewed 13 July 2016 via mobile

Upon check in, the girl was extremely rude, no personality, and not friendly. We got to our NONsmoking room, and as we opened it, the smell of an ashtray filled our noses. My kids wouldn't stop talking about the horrible smell. Our TV said "no signal," and I called down to the front desk and the girl said, "it was...

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Helpful?
Thank Crickycrick
IHGService, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review

Dear Crickycrick, Thank you so much for your candid review of our hotel. We strive to provide the best service for all of our guests and when it doesn't happen it helps to have these reviews so we can improve on those issues. I am truly sorry the smell of the room and the level of hotel customer service at...

MA
Reviewed 4 July 2016

Nice hotel, nothing extravagant, but perfect stop along the highway. Typical Holiday Inn Express. Clean facilities, pleasant staff, excellent free breakfast. The only slight negative is a small parking lot and drive up.

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Thank HDRoadKing
Reviewed 25 June 2016 via mobile

First I would like to say ms jasmine the front desk agent was AWESOME. It was a mistake with the room I had on reservation. She got me a better room and was very fast at addressing the issue. So again thanks ms jasmine.

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Thank hendoesee

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Great Service And Experience At Birmingham/Trussville Holiday Inn Express Hotel. The Holiday Inn Express Hotel & Suites Birmingham/Trussville has the pleasure of welcoming you to Southern hospitality. We invite you to experience the friendliness of our staff. We are nearby Birmingham City Downtown, UAB and Birmingham International Airport. Our hotel is your best choice for Birmingham Dog Track and Barber Motorsports. We are conveniently located near 1-20 & I-459. Our valued guests have free access to YMCA/health & fitness center next door with world class facilities.Well equipped rooms & suites with room to spread out and space to relax. Plus, there's great shopping, dining and entertainment at this exit. The Holiday Inn Express Birmingham/Trussville is a favorite for business and leisure visitors to Birmingham/Trussville area and we want to become your favorite too. ... more   less 

Additional Information about Holiday Inn Express Trussville

Address: 5911 Valley Road, Trussville, AL 35173
Region: United States > Alabama > Trussville
Price Range: $128 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Trussville 2.5*
Number of rooms: 64
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Also Known As:
Holiday Inn Express Trussville Hotel Trussville
Holiday Inn Trussville
Trussville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Trussville staff and other travellers.
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Questions? Get answers from Holiday Inn Express Trussville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had an odd room on the first floor.”
 of 5 bubbles 579tinaf, 15 Sep 2016 | Read review
“get room on second floor.”
 of 5 bubbles bruces250, 16 Jun 2016 | Read review
“We were in handicap access room 222 and there was a loud mechanical noise occurring every few minutes out in the hallway. Breakfast great!”
 of 5 bubbles beverlyh482, 4 Feb 2016 | Read review
“The top floor, the third, is probably the least noisiest.”
 of 5 bubbles CPhilken, 18 Feb 2015 | Read review
“We had a room close to the highway. While the highway noise was minimal, our window was right next to a place where the rain would drip on the window pretty loud---that was noisy if you wanted to sleep at that time.”
 of 5 bubbles 333cindyv, 3 Dec 2014 | Read review
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