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Hotel Capstone

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251 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Russellville, Alabama
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 December 2015 via mobile

Nice place to stay. Close to the stadium, campus and shopping. However, I really needed a fridge and my room did not have one. For the price, that was disappointing. It did have a restaurant but if you had leftovers, you had nowhere to keep them.

Helpful?
Thank Raineybeth
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their review and are happy that they enjoyed there stay save for the lack of a refrigerator. We are currently renovating a block of rooms and have plans to renovate more in the late spring. All of the rooms that will be renovated will have refrigerators. Additionally, we have many rooms that also have refrigerators... More 

Aventura, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 December 2015

the Hotel has been renovated and at first glance looks Good! however the AC system hasn't been cleaned in years, as is evident from the dust clinging to the Popcorn ceiling. the plumbing system is also in need of some work, the tub was full of water an hour after it was used. take a look at the PICs.

Helpful?
1 Thank PartyAnimal2256
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for choosing Hotel Capstone and for taking the time to pass along comments regarding their stay with us. We are sorry for the plumbing and ventilation issues they experienced. We are happy to announce that we have begun a number of renovation projects that include certain guest rooms, guest room corridors and carpet, public restrooms, and... More 

Salem, New Hampshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 November 2015 via mobile

This hotel is everything you could ask for .the staff was very accommodating,the rooms are spacious and comfortable. This is a must stay hotel if you are visiting Tuscaloosa. We ended up here after the terrifying experience we had at another hotel .the price was fair for the nights spend the extra and stay here you'll be surprised.Definitely will stay... More 

Helpful?
Thank Brenda D
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 November 2015 via mobile

Hotel was located right across from the Bryant Center but had to drive around the block instead of walking to class due to all the construction in the area. Front desk customer service went above and beyond their job duties to make sure I had everything I needed. The rooms were clean but small. They do not provide microwaves nor... More 

Helpful?
Thank Dena G
1 review
Reviewed 25 October 2015 via mobile

We had an all around great experience at the Capstone. It was a very busy football game weekend and we felt very taken care of. Our football tickets had been Fedexd and they were waiting for us. The service was excellent from the time we walked in the door until the time we left. Chancelor was our server at breakfast... More 

Helpful?
Thank Blairezy
Lexington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2015

I have traveled quite a bit, and I have to say that Chad at Hotel Capstone really stands out in my mind as one of the most delightful and helpful hosts I have met anywhere. He does small things, like remember our name and home town, as well as more complicated things to make our stay memorable. If you are... More 

Helpful?
Thank J Fred A
New Jersey
Level Contributor
209 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 30 September 2015

Staff was wonderful, on game days the football team stays in the hotel. You can meet them in the lobby as they leave. Outdoor pool decent size, exercise room looked nice. Room was clean, water pressure in shower stunk. Fixtures in shower were loose. Old pod still in coffee pot. 4 small pillows on bed. In room with the door... More 

Helpful?
Thank Trkr483
Columbia, South Carolina
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 September 2015

I love staying at the Hotel Capstone but was not sure what to expect on gameday. Well I should have not expected anything less, customer service was great! Our room was great, more than spacious king room. The restaurant downstairs is great for roomservice... I ended up having a migraine so my husband was on his own for super and... More 

Helpful?
1 Thank Kellie K
Grand Blanc, Michigan
Level Contributor
3 reviews
Reviewed 29 September 2015

Love the staff- Matt, Ralph George, Lester, Joey to name a few of the terrific people who help to make our visit wonderful. We always love to visit from Michigan and share memories with our friends. Tuscaloosa has so much to offer. Mark and Laurie

Helpful?
Thank Mark E
Chicago, IL
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 September 2015

Check in was quick...we were very late getting in. It was around 11pm and the front desk person was great. Room was clean and nicely appointed. Pretty basic, nothing fancy, but who can complain about the location! Loved being able to walk everywhere. Would stay here again in a heart beat.

Helpful?
Thank buzyom333

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Capstone is ideally located on the University of Alabama's lovely Tuscaloosa campus and offers the perfect spot for business or leisure. Plan a meeting or event with us, and enjoy 8,300 sq. ft. of meeting space. Hotel Capstone is proud to be the only full-service hotel in the Tuscaloosa area. ... more   less 

Additional Information about Hotel Capstone

Address: 320 Bryant Drive, Tuscaloosa, AL 35401
Region: United States > Alabama > Tuscaloosa
Price Range: $180 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Capstone 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Four Points Tuscaloosa
Tuscaloosa Four Points
Capstone Hotel Tuscaloosa
Hotel Style:
#4 Family Hotel in Tuscaloosa
#5 Business Hotel in Tuscaloosa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Capstone staff and other travellers.
5 questions
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High Point, NC
1 month ago
Chattanooga, Tennessee
over a year ago
Woodbine, Georgia
over a year ago

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Questions? Get answers from Hotel Capstone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor rooms have been updated and are extremely nice.”
 of 5 bubbles kemmc, 1 Dec 2016 | Read review
“Ask away from elevator and ice machine. If it's during game weekend, just be grateful for a room.”
 of 5 bubbles justalee, 29 Nov 2016 | Read review
“Newly refurbished rooms”
 of 5 bubbles AUA11_12, 22 Nov 2016 | Read review
“Odd Number rooms side, overlooking Bryant Museum”
 of 5 bubbles michaelkO8040NW, 17 Nov 2016 | Read review
“Second and third floors are the best noise wise.”
 of 5 bubbles L1871SFjohnr, 1 Nov 2016 | Read review
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