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BEST WESTERN University Inn

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1 room 2 adults 0 children
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BEST WESTERN University Inn
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420 Reviews from our TripAdvisor Community

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Showing 419: English reviews
Mobile, United States
Reviewed 2 weeks ago

This is an older place that could use some work. The front office is small, the staff are not very helpful (ie: our remote for the TV did not work, they gave us another one which also did not work - we think the batteries were dead - the woman said oh well, we can't do anything about it.) The...

Thank Eileen S
Management response:

Dear Eileen S, Thank you for completing the review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Reviewed 4 weeks ago

Great place to stay, Great staff and affordable. Breakfast was great Good and hot food. Coffee and juice were good Breakfast area was keep clean and organized. Staff welcomed you in and wished you a great day when you left.

Review collected in partnership with Best Western
Thank John L
Austin, Texas
Reviewed 4 weeks ago

Called the motel the day before our visit and was greeted on phone by Tracy, the manager. She assured us a room would be available the following night - just call her a bit before we arrived. Followed up on her suggestion and things were super smooth. We travel with a small dog. The motel has "pet rooms". Could only...

Thank Robert C
Van Horn, United States
Reviewed 5 weeks ago

I first stayed here in November 2016 after fleeing an awful experience at different hotel. Stayed here again Jan, 12, 2017. It is pet friendly (I was traveling with a dog) and I feel safe here. The rooms are clean. The drain in my room tub (153) was very sluggish and needed work. Most of all the staff has been...

Thank Sue Anne K
Kansasville, Wisconsin
Reviewed 22 December 2016

Very poor quality. People checked out. I would call for assistance and get no help. The television went out and did not come back on for a week. I was contacted to stay, so I continued the duration of my stay unwillingly.

Review collected in partnership with Best Western
Thank Dana B
A TripAdvisor Member
Level Contributor
55 reviews
25 hotel reviews
5 helpful votes
Reviewed 22 December 2016 via mobile

I was at this hotel for two weeks for work. The people that work at hotel was pleasant enough but for one night the electricity kept going on and off which was annoying and most of the satellite channels were knocked out until the last night of my stay. The hotel is close to the freeway and plenty of places...

Thank A TripAdvisor Member
Margaretville, Ny
Reviewed 12 December 2016

I forgot to leave a review for this location when I stayed there. Please note: My stay was March 2015. The drop down menu does not go that far back. I was traveling from Texas to New York with my fiancee. She chose this one from an app on her phone and I'm glad she did. It may be a...

Thank Philip G
Houston, Texas
Reviewed 2 December 2016

This hotel is clean and got the job done. I was in town for a football game and we were not in the room very much. I didn't eat the free afternoon snacks or breakfast, but it was a nice option if needed. The hotel staff were very friendly and helpful in giving us a room away from the interstate....

Thank mbberryman
Lakeland, Florida, United States
Reviewed 22 November 2016

we had a wonderful stay at this Best Western. Everyone was friendly. Our room smelled clean when we walked in. it was large and the bed was very comfortable. The free breakfast was so good. Many choices. The sweet ladies did such a good job preparing the food and making everything look inviting. The hotel is in a convenient location....

Thank Kim N
Management response:

Thank you for a very nice review. It was our pleasure having you as our guest. Hope to see you again.

Dothan, Alabama
Reviewed 20 November 2016

Not attentive to requests, stated we were required to check out on Saturday when our reservation was made through Sunday. Staff overlooked important details of billing. When confronted about $415 charge on a points stay staff said "the charge should fall off in 3-5 business days, sorry"

Review collected in partnership with Best Western
Thank jenn h

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this Award Winning Tuscaloosa, Alabama hotel providing convenient access to key area attractions including the University of Alabama, Alabama Museum of Natural History and the Bama Belle Riverboat. Welcome to the BEST WESTERN Park Plaza where guests will experience the best in award winning customer service and accommodations at an unbeatable value. Guests staying at this Tuscaloosa hotel will be conveniently near the Bryant Denny Stadium, Paul Bear Bryant Museum, the University of Alabama campus, Battle Friedman House and the Black Warrior Railroad.The BEST WESTERN Park Plaza proudly offers 117 well-appointed, newly remodeled guest rooms each complete with cable satellite television and free high-speed Internet access. Guests staying at this Alabama hotel will enjoy an array of amenities including a complimentary hot breakfast buffet (Tuscaloosa's best hotel breakfast which includes: sliced breads, bagels, croissants, muffins, doughnuts, French toast cinnamon rolls, cereal, oatmeal, grits, eggs, biscuits, gravy, sausage, fresh pancakes, fresh fruit, yogurt, coffee, milk and three juice choices. ), Tuscaloosa's largest hotel swimming pool, exercise facilities and business services. ... more   less 

Additional Information about BEST WESTERN University Inn

Address: 3801 McFarland Blvd., Tuscaloosa, AL 35405
Region: United States > Alabama > Tuscaloosa
Price Range: $124 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn 2.5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Expedia, Orbitz, Priceline and Travelocity so you can book your BEST WESTERN University Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Tuscaloosa
Park Plaza Tuscaloosa
Tuscaloosa Best Western
Tuscaloosa Park Plaza
Hotel Style:
#1 Romantic Hotel in Tuscaloosa
#5 Family Hotel in Tuscaloosa
#9 Business Hotel in Tuscaloosa
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“traffic noise is a problem. I would ask for a room not facing the roads.”
 of 5 bubbles eileens24, 30 Jan 2017 | Read review
“King beds may be available in "pet rooms" but none were when I checked in. Pet room faced the Interstate.”
 of 5 bubbles robertcZ7141TV, 17 Jan 2017 | Read review
“I would ask for a room AWAY from the interstate. The back of the hotel backs up to it.”
 of 5 bubbles mbberryman, 2 Dec 2016 | Read review
“Try for the front of the hotel.”
 of 5 bubbles T7387YCdanas, 21 Sep 2016 | Read review
“Request room away from highway”
 of 5 bubbles jmfaganpt, 16 Aug 2016 | Read review
5 of 5