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Holiday Inn Express San Jose Airport

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Traveller (105)
Room & Suite (73)
Dining (31)
Ratings and reviews
Certificate of Excellence
  • Excellent45%
  • Very good39%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“hi express”(10 reviews)
“free shuttle”(59 reviews)
“san jose”(94 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
Family Rooms
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
3 Star Hotel
Offers from Holiday Inn Express San Jose Airport
Special Offer: Book Direct and Save
Hotel deals
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Location and contact
Airport Boulevard 1000 | next to Juan Santamaria International Airport, Alajuela 20101, Costa Rica
Hotel website
0.5 km to Juan Santamaria Intl Airport
46 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (906)
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692 results
Traveller rating
316
266
67
24
19
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LanguageEnglish
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316
266
67
24
19
Show reviews that mention
All reviewshi expressfree shuttlesan josecosta ricarosti pollofree breakfastdenny's restaurantnext morningan early flighthour shuttlerental carshuttle runsoutdoor poollast nightbagged breakfastshuttle servicerooms are clean
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1 - 5 of 692 reviews
Reviewed yesterday

We enjoyed our one night stay here. Easy shuttle to airport that took about 5 minutes. Really nice staff that were willing to help with anything. There was lots of parking if you have a car. Room was simple but clean.

Review collected in partnership with this hotel
Thank kierstenvance
Hotel's Favourite
Reviewed May 9, 2018

Just an overnight stay before an early morning flight out of SJO. They charged me $20 for an early check in, but also included the continental breakfast in the $20 fee. The room was clean and modern. The TV had some random channels in English...More

Review collected in partnership with this hotel
Thank TomRoy
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded May 10, 2018

Dear TomRoy, thank you so much for sharing your terrific comments about your stay at our hotel. We are elated that it was such a great hotel experience even though it was so short. We are really glad that you found our accommodations so comfortable...More

Reviewed 2 days ago

I was only staying over one night as I was travelling back to the UK the following day. I found the hotel very comfortable. All the staff were extremely helpful and friendly, and breakfast was very good. I would definitely recommend this hotel.

Review collected in partnership with this hotel
Thank Lolita M
A TripAdvisor Member
1
Reviewed 3 days ago

Staff were very friendly and helpful but the room was not clean. The website is misleading, there is no room service and really the dining choices nearby are all pretty unhealthy and very expensive. $16 for a burger at Denny’s. The breakfast was not good...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 2 days ago

Dear Guest, thank you for sharing your comments about your stay at our hotel. We are very distressed to learn that your stay with us was not to your expectations, that you were not satisfied with our complimentary daily breakfast and that you found the...More

Reviewed 5 days ago

Whilst you wouldn't want to stay here for a long trip, actually it's not a bad stopover for a day or two before/after a long flight or when on business, The reception was efficient and helpful, the rooms clean and comfortable and it's around the...More

Thank jacquie b
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 4 days ago

Dear jacquie b, thank you for posting your lovely comments regarding your stay at our hotel. We are very happy that it was so pleasant and that you found our staff so efficient and friendly, our accommodations so clean and comfortable and our services so...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Room Service
Free Parking
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$96 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (105)
Room & Suite (73)
Dining (31)
Pool & Beach (25)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Greg K
February 19, 2018|
AnswerShow all 2 answers
Response from gridermeg2 | Reviewed this property |
The shuttle is labeled, easy to tell. Never had a problem. If so, I’m sure you can call, or take taxi. It’s only a 2-5 minute ride across the street from the airport
1
Vote
sandrasannders
January 28, 2018|
AnswerShow all 2 answers
Response from Stewart F | Reviewed this property |
Yes, It runs about every thirty minutes to forty five minuets.
0
Votes
Krishna P
April 23, 2017|
AnswerShow all 8 answers
Response from Marjorie E | Property representative |
Dear Krishna P, thank you so much for taking our hotel into account on your upcoming trip, we are delighted to answer to answer your question. Just right across our parking lot there is a Denny's which is open the 24 hours... More
0
Votes
Google Translation
Room Tips
"Rooms on the north side are away from traffic and thus quieter."
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"Would love a frig next time."
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"Good a/c, all amenities, clean, quiet,"
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"Ask for second time floor rooms, the main hallway rooms are usually noisy."
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