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Holiday Inn Express San Jose Airport

829 reviews
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Traveller (103)
Room & Suite (47)
Pool & Beach (17)
Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“hi express”(10 reviews)
“free shuttle”(53 reviews)
“san jose”(90 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
3.0 Star Hotel
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (829)Write a Review
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All reviewshi expressfree shuttlesan josefree breakfastcosta ricarosti pollonext morningchicken restauranthour shuttlean early flightfirst floorrental carshuttle runsoutdoor poollast nightrooms were very cleanbagged breakfast
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1 - 5 of 644 reviews
Reviewed yesterday via mobile

The hotel is really overpriced for what it is. Rooms are old and stale, bathrooms the same. The very basics are missing. The WiFi doesn’t work properly, the connection is unstable and very poor. The room doesn’t come with complimentary water or any kind of...More

Thank Cecilia P
Hotel's Favourite
Reviewed 5 January 2018

We arrived at the Holiday Inn express after a very long and exhausting day of travel. I had wisely decided to spend our first night in Costa Rica close to the airport, start out fresh the next day! Excellent decision! Everything at the Holiday Inn...More

2  Thank CenterMtraveler
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 9 January 2018

Dear CenterMtraveler, thank you for sharing your detailed and nice comments of your stay with us. It makes us very happy that you felt so comfortable and that you found our services (such as our complimentary breakfast and our free 24 hour shuttle transportation to...More

Reviewed yesterday via mobile

First I want to say, the $150 I paid was ridiculous. For that price, everything should be in good working order. We could not get the hot water to stay hot. Only lasted 2 minutes or so. I called 3 times and 3 times they...More

Thank jackcastro47
Reviewed 6 days ago

Holiday Inn Express is very close to SJO and has a shuttle service which will pick you up directly from the airport. The hotel staff was friendly and check-in/check-out was a breeze. The rooms were clean, spacious and the bedding was fabulous!More

Thank robwillsee
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 2 days ago

Dear robwillsee, thanks for sharing your very nice comments about your stay with us. It makes us very happy knowing that it was such a success since nothing is more important than our guests' total comfort and satisfaction. We strive to make our guests feel...More

Reviewed 1 week ago via mobile

Wonderful place! Very clean, quiet, and comfortable! The employees were very courteous and welcoming! The breakfast was good and transportation to airport on time. Wonderful place to stay👍 It was so nice to have a clean, well-equipped bathroom.More

Thank Adele B
Response from Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose AirportResponded 2 days ago

Dear Adele B, thanks for sharing your fantastic comments. We are elated that you found our hotel so wonderful and that your stay was such a success because nothing is more important than our guests' total comfort and satisfaction.We are truly glad that you liked...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$116 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (47)
Pool & Beach (17)
Dining (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Greg K
19 February 2018|
AnswerShow all 2 answers
Response from gridermeg2 | Reviewed this property |
The shuttle is labeled, easy to tell. Never had a problem. If so, I’m sure you can call, or take taxi. It’s only a 2-5 minute ride across the street from the airport
1
Vote
sandrasannders
28 January 2018|
AnswerShow all 2 answers
Response from Stewart F | Reviewed this property |
Yes, It runs about every thirty minutes to forty five minuets.
0
Votes
Krishna P
23 April 2017|
AnswerShow all 8 answers
Response from Marjorie E | Property representative |
Dear Krishna P, thank you so much for taking our hotel into account on your upcoming trip, we are delighted to answer to answer your question. Just right across our parking lot there is a Denny's which is open the 24 hours... More
0
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Room Tips
"Ask for a room closer to an elevator. Some rooms have a longer walk to get to"
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"Only two floors, so no long stairs."
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"Ask for a room that doesn't face the airport and plan to have breakfast away from the hotel. Their..."
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"Perfect for the airport"
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