The hotel is ok, just normal what you would expect from an HI Express hotel near the airport. Front desk : could be way better Shame they copy this USA formula and don't try to make it a bit of a local atmosphere.
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Due to flight cancellation made a last minute reservation and arrived after 10 PM. Was pleasantly surprised that free airport shuttle would still pick me up. Quick check in. Room adequate and clean, musty smell but that's all of Costa Rica. Free Breakfast was huge...More
Dear Sinead, thank you for sharing your amazing comments about your stay with us. It makes us very happy knowing how pleasantly surprised you were with our hotel because nothing is more important to thank our guests' total comfort, satisfaction and well being. We strive...More
Spent one night here. The room was comfortable and large. Bathroom was clean. Breakfast was pretty good. The staff was friendly and helpful. If you are overly sensitive to sound, the commuter train runs frequently at daybreak and is loud. I have a sound machine...More
Dear Bruce T, thanks for posting your nice comments about your stay with us. It is very important for us to ensure that our guests have a very pleasant and comfortable hotel experience so we provide them with comfortable accommodations, excellent services (such as our...More
From walking through the arrivals hall to walking into room took 10 minutes. The airport transfer was seamless and they also received my partners luggage after it had missed a connecting flight in the early hours. The breakfast is a large selection of continental and...More
Dear Daniel9990, thanks for sharing your delightful comments about our hotel. We are thrilled to learn that your stay with us was such a comfortable and hassle free hotel experience because nothing is more important than our guests' total comfort and satisfaction. Our very convenient...More
My visit started out very nice and ended stellar. I stay at this hotel when I am flying in and out of the San jose Costa Rica airport. It is clean, convenient, comfortable, and the staff is wonderful. This time I had a fall in...More
Dear Chigiy, thanks for sharing your fantastic review about your experience with us. We are very sorry about what happened to you, we hope that you are feeling much better now. First of all, we will like to thank you for being part of our...More
"You are near the airport and train tracks so good luck with quiet. :)"