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Arenal Lodge

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769 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Enid, Oklahoma
Reviewed 5 September 2013

Our family loved this place. It has such a rustic charm and you really feel like you are getting "our there." It is quite the remote drive but worth it. The staff is super friendly and attentive. The free guided rain forest tour with Miguel was AWESOME! It was probably the best tour we did the whole week and it...

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Helpful?
1Thank Leslie R
GutiMau, General Manager at Arenal Lodge, responded to this review

Buenas tardes amigos!! We are very happy to learn that you had a great time at Arenal Lodge, especially with your kids, as this is a very familiar place. Thank you for letting us know as this is the "fuel" that we need to keep doing our best so that people like you leave this place happy and wanting to...

Nashville, Indiana
Reviewed 4 September 2013

This place has beautiful landscaping, acres of rain forest to roam, horses to ride, an expert guide to lead you on a journey of discovery, spotless and lovely rooms, a gorgeous lobby, restaurant and bar with miles of windows looking over the amazing gardens complete with a pool and jacuzzi, helpful and friendly staff, an absolutely incredible view of the...

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Helpful?
Thank mysterybookcat
GutiMau, General Manager at Arenal Lodge, responded to this review

Buenosdias Thank you for taking the time to share about your experience at Arenal Lodge. Its of great motivation for a big team of people working here to learn that you had a good time while staying with us. Hope to see you soon!!

Reviewed 3 September 2013 via mobile

This was our favorite hotel during our trip to Costa Rica. The view from our room(number 7) was fantastic. The food at the restaurant was good and well priced. Miguel is an excellent and knowledgable tour guide, who obviously loves his job. The best part of the stay was the staff, who went above and beyond, and spoke good English....

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Thank 12LiveToTravel
GutiMau, General Manager at Arenal Lodge, responded to this review

Hola amigos, Gracias for your nice comments, we really appreciate you letting us know details of your stay hjere. We were very tolearn about the broken ankle hoipe you are doing good now. The least we could do for you was to have a nice warm meal when you arrived from the doctor. If you are back to Costa Rica...

Reviewed 3 September 2013

I am up for adventure, and the ride up the mountain to get to the Lodge, is a bumpy adventure. We didn't mind but some folks may. Our room had a fantastic view of the volcano and we were lucky enough to get great views the whole time. The rooms had a nice deck from where to enjoy it. However...

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Thank Patizone
GutiMau, General Manager at Arenal Lodge, responded to this review

Good afternoon dear friends, Thank you for stopping by and leaving your comments, we take guests comments very seriously and use them for learning what we do right and what can be done better in order to have happy returning guests. We are happy that you enjoyed your stay here at the lodge and would love to see you come...

Edmonton, Canada
Reviewed 3 September 2013

The Arenal lodge conjures images of Jurassic Park. The restaurant is expansive, with excellent open air views of the grounds and Arenal. Rooms are large, clean, with good water pressure and views. The grounds are very pleasant, with hot springs to enjoy

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1Thank Mike_J1963
GutiMau, General Manager at Arenal Lodge, responded to this review

Good morning, Thank you much for stopping and leaving your comments, we are glad that you had a great time while staying at Arenal Lodge, it means we are doing our homework! This motivates us even more to keep doing things better so more people can have a good time and enjoy our fantastic lodge. A big hug from your...

Cincinnati, Ohio
Reviewed 31 August 2013

We stayed at the lodge for our first 3 nights in Costa Rica. The lodge is located on a 2000 acre property, that is part farm and part nature preserve. All of the staff were extremely friendly and made you feel right at home. We stayed in the junior suites. The room was very large, with 2 double beds. The...

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1Thank DonnaBen_11
GutiMau, General Manager at Arenal Lodge, responded to this review

Buenos dias amigos!! Thank you for leaving your kind comments, we are glad that you had a good time. Definitely, Arenal Lodge is out of the way and far from the crowd of being in downtown La Fortuna, making our lodge a special place to comune with nature as close as you can. Thanks to our chef de cuisine, our...

Chicago, Illinois
Reviewed 26 August 2013

Very peaceful and quite place with outstanding views. Food and drinks are fresh. Services are perfect. Personal is very friendly and helpful. We were in Juniors rooms and rooms were very big and nice with big balcony. We stayed for 3 days and I already dream to come back and stay there for a week at least. We rented a...

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Thank Tulip F
GutiMau, General Manager at Arenal Lodge, responded to this review

Thank you much for your review, we are very happy that you enjoyed yourself while staying with us. We feel motivated as we like to know when we do our job right. Please come back soon so you can experience the Arenal Lodge and its surroundings again!! Your friends,,

Reviewed 26 August 2013 via mobile

During my recent 8 day stay, this Lodge was the first place we stayed. I enjoyed my time there, the mood, rooms, people were all great. It was also close to many of the excursions we went on. If you want actual rest and relaxation, this is the place for you.

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Thank Rafael P
GutiMau, General Manager at Arenal Lodge, responded to this review

Dear friend, We must say that we are very happy for your review, especially for having stayed 8 days. Like you point out, this a perfect place for rest and relaxation, but also for adventure tours and outdoor activities, since there are beautiful hiking trails in the property as well as a butterfly garden and horsebackriding tours. If you prefer,...

NYC
Reviewed 23 August 2013

We stayed for one night at the Arenal Lodge. Based on the excellent reviews here we were really excited about the place. So we decided to splurge a little and booked the Chalet. In the end we were very disappointed with the place and would not recommend it. The reviews available here leave out a lot of the discomfort and...

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Thank notabene2013
GutiMau, General Manager at Arenal Lodge, responded to this review

Good morning dear friends, We apologize if you had any incoveniences during your visit, we thank you for taking the time to let us know your comments and suggestions. Your opinion is very important for us and we will definitely use this experience to review our procedures and make changes to improve our operation. I wish you could have given...

Cincinnati, Ohio
Reviewed 21 August 2013

I recently stayed 3 nights at the Arenal Lodge. It is a long drive from the San Jose airport, so be prepared to take at least 3-4 hours to get here. And the steep, bumpy hill to get to the lodge was not very welcome after an already long flight and drive. If you want to do things outside of...

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2Thank Shyla M M
GutiMau, General Manager at Arenal Lodge, responded to this review

Dear friends Thank you very much for stopping by and leaving your kind comments. We feel happy that you had a good time while staying at Arenal Lodge. we do our best effort so that people like you can take back home a little piece of this beautiful paradise in their memories. Our warm regards, All the staff at Arenal...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Arenal Lodge provides guests with the excitement of staying in an authentic rainforest lodge with breathtaking panoramic views of Costa Rica’s famous Arenal Volcano and Lake Arenal. Guests will enjoy a casual and relaxed rustic lodge setting with the added value of a complimentary breakfast daily. Located on 2000-acres of beautiful tropical rainforest, the lodge is situated near Arenal Volcano National Park. The lodge is surrounded by rainforest - housing hundreds of exotic birds, small animals and the beautiful tropical flowers and trees of Costa Rica. and is its own local tourist attraction due to its exclusive location with breathtaking panoramic views of Arenal Volcano and Lake Arenal. The lodge features a full service restaurant with local and international cuisine, gift shop, three heated outdoor Jacuzzis, an infinite edge swimming pool, walking trails, a butterfly garden, horseback riding, a game room and outdoor playground for children, fitness room, sauna, and free wireless high speed internet access. Guest rooms and suites feature cable TV, telephone, coffee maker, clock radio, and all have private baths. Complimentary crib and wheel chair are available on request. ... more   less 

Additional Information about Arenal Lodge

Address: 200 meters NW from the Arenal Lake dam, La Fortuna de San Carlos, Arenal Volcano National Park 1250, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $139 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arenal Lodge 3*
Number of rooms: 46
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Also Known As:
Arenal Hotel La Fortuna De San Carlos
Arenal Lodge Costa Rica/La Fortuna De San Carlos
Hotel Style:
#14 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Arenal View - A bit pricy but worth it !”
 of 5 bubbles Gl0beTrotter999, 23 Mar 2017 | Read review
“The rooms in the chalet have the best view. Family rooms are also very spacious.”
 of 5 bubbles lauracE4919JW, 21 Mar 2017 | Read review
“book the junior suite”
 of 5 bubbles 338elizabethc, 21 Mar 2017 | Read review
“If you are going to stay here, book a chalet for the views.”
 of 5 bubbles TerriK17, 9 Mar 2017 | Read review
“I believe the best room is top floor Chalet #10 at the end of the road.”
 of 5 bubbles Zorik_Amusin, 13 Feb 2017 | Read review
5 of 5