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Arenal Paraiso Hotel Resort & Spa

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Arenal Paraiso Hotel Resort & Spa
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1,177 Reviews from our TripAdvisor Community

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Showing 752: English reviews
Corner Brook, Canada
Reviewed 8 March 2013

I just wanted to tell you about my recent trip to Arenal Paraiso resort and spa. We travelled yesterday to this resort. It was raining when we got there but as a canadian I am quite used to rain. We checked into our rooms and the rain persisted. My husband and I were in 271 and friends in 272. We...

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Helpful?
1Thank Christine C
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Thak you for your commentes, they are very important for us, about the weather it´s important to know that we are ubicated in a tropical area and we have differents microclimates, we sory during your visit in our hotel the weather was not good and the best to enjoy the nature an panoramic views of the Arenal area. we hope...

Phoenix, Arizona
Reviewed 7 March 2013

We booked a three night stay in advance. Upon arrival we asked to upgrade to a Superior room as we were told it had a glass enclosed porch. When we saw the room and partially enclosed porch and two rustic wooden chairs to sit on in the room, we decided the extra $40/night was not worth the price and returned...

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Helpful?
1Thank Barb G
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Thank you for yor comments, they will be taken to make improvements in our facilities, we apoligize about your unconformities with the bathroomm, toilet, the towels, the refrigerator, the luggage rack and the TV, we wiil working in your recommendations to offer you a better service. Regards from Arenal Paraíso Hotel.

Chicago, Illinois
Reviewed 7 March 2013

The room is really bad for the price. It is clean and spacious, with a really nice view of the volcano, but these are the only good things I have to say about it. There was no hot water in the shower (the hottest we could get was just lukewarm and it was changing to icy cold periodically and I...

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Helpful?
Thank Natalia G
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

We regret that your visit in our hotel was not the best for you. we want to let you know that we are an ecological hotel ando for that reason we use a solar panels to save energy and be friends withe the environment . How you know we have the biggest hotel of the Arenal area, and we receive...

St. Catharines
Reviewed 27 February 2013

We stayed here for 2 nights during our bus tour. We were plesantly suprised to learn that our room, and most rooms here, are acually a private cabin. The resort is well kept, and fairly large. If the clouds clear, you have a great view of Arenal right from your front porch. The hot springs are really neat too. There...

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Helpful?
1Thank Ben H
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

It was a pleasure to have your visit in our hotel, your coments wil be taken to make improvements, it´s important you know why our hot springs water has that color, and the reason is because they are rich in minerals and come from a natural subterranean spring. It is an honor to us that you enjoyed our meals at...

Chickasha, Oklahoma
Reviewed 25 February 2013

We stayed 2 nights at Arenal Paraiso during our 10 day tour of Costa Rica. We traveled a good portion of the country during this trip. When we arrived at La Fortuna, we were quite road weary. The Spa and other amenities were very rejuvenating. Complimentary breakfasts were fresh and tasty. Our time in La Fortuna was during a fog...

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Helpful?
Thank Floyd O
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

It was a pleasure that you enjoyed your visit in our hotel, we hope that you con back with your family and your friends to Arenal Paraíso Hotel. We will happy to attend you on another time and provide you all our services.

Reviewed 24 February 2013

This was our first hotel on our trip to CostaRica Room #136. We arrived and went to sleep. I was up all night itching in the bed. I informed front desk and they said they were mosquito bites. I have confirmed 30 bedbug bites and my boyfriend has 17. Beware, don't risk it. These bites last for weeks and the...

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Helpful?
Thank Kmart702
Pilar G, Director General at Arenal Paraiso Hotel Resort & Spa, responded to this review

We want to thank you for visiting us again. It was a pleasure having you in our hotel We are really sorry to hear about the bites and we would like to explain you, the measures we have to avoid these kinds of situations Our cleaning process in rooms: • The linens have a strict cleaning process that has steps...

Plympton, Massachusetts
Reviewed 24 February 2013

We stayed at the Arenal Paraison for our first 3 nighs in Costa Rica. The resort was beautiful, with mature tropical landscaping, beautiful pool and hot spring area, very private bungalows and a great outdoor dining area. We had a superior room, which was very comfortable and spacious. Only cause of concern was the shower pressure and temperature. Since the...

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Helpful?
Thank RJRuggiero
Pilar G, Director General at Arenal Paraiso Hotel Resort & Spa, responded to this review

We are happy that you had a great time in our hotel , it was a pleasure to attend you, it is very importante for us that you really enjoyed the breakfast in our restaurant. we hope that you come back to our hotel and provide you our services and our quality staff.

New jersey
Reviewed 23 February 2013

Hotel offers amazing view of Arenal Volcano and is located nearby all area attractions. Little bungalow houses are surrounded by a variety of lush tropical plants, trees and flowers. Heaven for botanists and birdwatchers. Hotel has acres of of rainforest..so can go hiking or zip-lining without driving anywhere. Rainforest inhabitants, animals/birds, can be seen on the premises. Great thermal pools...

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Helpful?
Thank Inessa V
Forsyth, Missouri
Reviewed 21 February 2013

This hotel has so much potential to be a stellar resort. The grounds are beautiful and well tended. The cabins are nice for privacy, and have tiled porches with rocking chairs and a view. We had a alligator "towel art" on one of the beds when we arrived. The amenities are plentiful. We were welcomed warmly, but then practically ignored....

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Helpful?
Thank myracox99
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

It was a pleasure that you enyoyed our hotel in general, we ask apologies about the problems wiht the towels, toilet and the wifi service, we have worked about this problem and now we have available wifi in the lobby, wet bar and in the restaurant. We hope that you come back to our hotel in the future.

London, United Kingdom
Reviewed 20 February 2013

Great views from ( most) of the cabins. Air con was not working and was not rectified during our stay ( 3 days) Good facilities Pools, Hot Springs, and Zip wire are all available. The restuarant staff were not a happy band and the food rather expensive. The free safe in our room was not fixed so could be removed...

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Helpful?
Thank Brian C
Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & Spa, responded to this review

Thanks for your comments about our hotel, already we took service maesures about the box safe and the air conditioning also we are working in customer services with the restaurant staff to offer you a best service. It was a pleasure that you ejoyed your visit in our hotel, we will waiting your visit again in our hotel.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 

Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $131 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Arenal Paraiso Hotel La Fortuna De San Carlos
Arenal Paraiso Hotel Resort And Spa
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#15 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Paraiso Hotel Resort & Spa staff and other travellers.
18 questions
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Questions? Get answers from Arenal Paraiso Hotel Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower rooms are closer to the pools, restaurant and reception.”
matteotL836TF, 19 Apr 2017 | Read review
“Ask for an updated room.”
margaretb191, 5 Apr 2017 | Read review
“For best views, get a room at the back that backs into the rainforest so you get a double view - front side volcano”
sarahaL9420GS, 1 Apr 2017 | Read review
“It seemed that all rooms had a view of the volcano (when not hidden behind cloud).”
patriciasH4364LH, 30 Mar 2017 | Read review
“Ask for a room that faces the volcano.”
590craige, 25 Mar 2017 | Read review
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