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Volcano Lodge & Springs

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$205*
US$84*
Great Deal
US$205*
US$95*
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Volcano Lodge & Springs
Volcano Lodge & Springs
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2,790 Reviews from our TripAdvisor Community

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Showing 2,056: English reviews
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Fort Myers, Florida
Reviewed 2 days ago NEW

Recently went here with my partner and I must say the property is stunning! The front desk staff we incredibly kind. The breakfast buffet had a nice selection and was filling. Dinner was excellent and they have happy hour as well! There are multiple pools; hot mineral, normal pool, hot tub and a neat section that has multiple branches of...

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Helpful?
Thank JJ M
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, Thank you for having selected Volcano Lodge & Springs and for having set aside some of your valuable time to share your review with us. We are glad that you found the staff very friendly. We know that small details can make a huge difference, so we are always happy to know that our team goes out of...

Cobb, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

Our stay at Volcano Lodge was the perfect end to a awesome vacation in Costa Rica. The rooms had a fabulous view of the volcano. The landscaping was kept clean & vibrant. The rooms were kept very clean & comfortable. The staff were very friendly & helpful. The food was really good. And it was a huge plus to have...

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Helpful?
8Thank Brie D
About Hotel's Favourite Review
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Brie, we want to give you the thanks for a wonderfull comment. The Customer Relations Department is grateful for your time and effort in evaluating our services. As you mentioned we give the best service to couples and families too. Once again, thank you for your recomendation. Hope you can back very soon. It will be a pleasure serve...

Reviewed 3 days ago NEW

I orginally booked this room because of the great reviews. First thing you need to know is that the hotel is located about 3 hours from the airport. If you are traveling with a group split the taxi fare...if not be prepared to pay over 100 bucks for the ride to the hotel and back to the airport. The rooms...

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Helpful?
Thank sasa0505
Lake San Marcos, California
Reviewed 3 days ago NEW

We stayed at this beautiful resort for 2 nights. The rooms are all in single story buildings that give you a feeling of having your own little private bungalow, with a private patio that has a wonderful view of the volcano. The grounds are gorgeousl and spacious with several thermal springs; one area of thermal springs even has a swim...

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1Thank Bfairon0524
Houston, Texas
Reviewed 3 days ago NEW

Older property on beautiful landscaped grounds -great view of Arenal -recommend booking a Thermal Room-your own private outside mineral springs pool . 7km from Fortuna -$10 taxi o/w.-for provisions -dinner, etc. Restaurant was-just OK -$$ -don't order the filet steak -Costa Rican beef -so tough !

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Helpful?
Thank 2dragon2
Chesterfield, England
Reviewed 4 days ago NEWvia mobile

Very impressed with this resort. Stayed 2 nights. Staff very friendly throughout my stay. Rooms are set in single storey blocks, with about 4 rooms in each, spread across a large area with beautiful gardens. Most people seem to have cars, and there is plenty of parking close to each room. My wife and I used a shuttle bus and...

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1Thank needdm
Reviewed 4 days ago NEWvia mobile

We loved our stay here for the first 3 nights we spent in Costa Rica! They just completed a new hot springs area with a swim up bar and several private jacuzzis that is AMAZING! So relaxing! The views of the volcano are unreal and our patio felt so private, like the volcano was in our backyard. We only ate...

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Helpful?
1Thank Kristen B
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hi Kristen, we want to thank you for your time to evaluate our services. We hope you had a wonderful experience at our lodge. Our main objective is the satisfaction of all customers and we strive to give you a high quality service. As you mentioned, we have relaxing hot springs and beautiful grounds where you can see a variety...

Fredericksburg, Virginia
Reviewed 5 days ago NEW

Volcano Lodge & Springs was excellent from the point of checking in to checking out. The entire grounds, room and service are exceptional. Our room seemed like it had a direct view of the Volcano. When we woke up each morning, the volcano was just outside our window. The rooms are comfortable and we enjoyed the towels figures on our...

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Helpful?
Thank ph875
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, thank you for having selected Volcano Lodge & Springs for your recent stay in La Fortuna, San Carlos - Costa Rica. We are pleased to perceive that you had a good stay in our lodge. We appreciate your review as they allow us to improve the level of service offered to our dear guests. Again, thank you for...

Reviewed 6 days ago NEW

Small, private, beautiful property. Food was delicious and staff was great. Private pool was worth the upgrade! We spent three nights here and then three in Pacific side at an all-inclusive. Was a great idea to see more of the country.

Review collected in partnership with this hotel
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Helpful?
Thank lyndsay0225
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Lyndsay, your comment is very important because give us the motivation to keep improving in all our services. We are a thermal hotel with a private and relaxing ambiance. As you mentioned, our main goal is the complete satisfaction of all our services, and all our staff strives to give you the best service posible. Once again, thank you...

Wakefield, United Kingdom
Reviewed 1 week ago

The rooms are just about good enough but suffer from being ancient chalet style accommodation and could do with either demolishing and rebuilding or hugely renovating. Check-in is a little overly prescriptive and process heavy. That aside the location, gardens, view of the volcano, hot springs and variety of pools is fantastic. Sitting in a naturally heated thermal pool or...

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Helpful?
Thank Happytraveller4943
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, Thank you for sharing your feedback of your experience with us at Volcano Lodge & Springs. We are delighted that our gardens, hot springs and our fantastic view of the Arenal Volcano was a highlight during your stay with us. We hope you can come back in the future. It will be a pleasure to serve you again....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, Arenal Volcano National Park, La Fortuna de San Carlos 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $131 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Hotwire, Hotels.com, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Volcano Lodge & Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
59 questions
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Questions? Get answers from Volcano Lodge & Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I do recommend staying away from the pool area/dinning for a quieter night”
5jjm, 23 May 2017 | Read review
“Thermal Room”
2dragon2, 22 May 2017 | Read review
“Best views, quiet hotel, suitable for families or couples”
ph875, 20 May 2017 | Read review
“spend as much as you can afford”
Happytraveller4943, 18 May 2017 | Read review
“the rooms in the 200's have views of the volcano”
midnitewind, 12 May 2017 | Read review
5 of 5
TripAdvisor
US$84* /night
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Booking.comUS$205
CheapTicketsUS$95
Hotels.comUS$95
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Prices are for 1 room, 2 adults
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