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Volcano Lodge & Springs

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Volcano Lodge & Springs
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2,696 Reviews from our TripAdvisor Community

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Showing 1,982: English reviews
Toronto
Reviewed 26 April 2015

Volcano Lodge and Springs was a great resort. The room was a good size and clean. Breakfast was pretty good. Be sure to check out their hot springs and pool area. The only thing to note is that it is out of town and you would need to take a cab to the main area of La Fortuna.

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1Thank SevereWanderlust
Truro, Canada
Reviewed 26 April 2015

We opened our curtains to the amazing sunny view of the volcano and our own private hotspring with waterfall which was surrounded by beautiful flowers and plants with all sorts of different birds coming and going. We were here for 3 nights and wished we could have stayed an extra night or two to relax as we did tours each...

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2Thank 1Jan-B-2015
Reviewed 22 April 2015

Their service was far better than my expectation. The property is very clean and perfect for family vacation. My both sons were very happy to be there. The hot spring was amazing. Food was very delicious.

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2Thank L.K. K
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs! We really apreciate your review, we are very happy that you have had an amazing time in our hotel. This is a perfect place for family vacations that's why your kids had a great time with us. Hope to see you soon again! Best wishes!

Sacramento, California
Reviewed 21 April 2015

Great experience, nice hotel, staff was very friendly and very helpful. Beautiful grounds, good food at the restaurant!! Close to the town, 10 dollar cab ride, great restaurants and shopping near by. Be aware that you do not flush any toilet paper at this resort, travel with someone you are comfortable with.

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Thank cassie k
San Jose, Costa Rica
Reviewed 20 April 2015

The place is small nice place great customer service, really nice bedrooms and nice security guards. The hotel is located near the Volcano Arenal easy to travel down town. Clean bedrooms, bathrooms small hot springs and you can stay until 5:00 am

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Thank Gui_Umana
Reviewed 20 April 2015

I like the place, it has a small but beautiful hiking course where we saw some iguanas, ducks and a lot of kind of birds. My room didn't have a minibar, i don't know about the others but since the bar is closed at 11pm i wanted to drink something and i couldn't find anything. The thermal springs are great,...

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1Thank Jacobovillegas
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs! Thank you for sharing your experience; as you say we are very privileged, around our gardens and our property; guests can to find a variety of animals and plants. Volcano Lodge & Springs offer three kinds of rooms, Superior Room; Thermal Superior Room and Junior Suite; on the last two kinds of rooms, our...

Reviewed 20 April 2015

We enjoyed staying at Volcano Lodge!!! We have 3 children, 12, 13, & 16 and the pool, Hot Springs, swim up bar and rooms were delightful! Since we have 3 children they even put a third bed in our room and had it all made up by the time we unlocked the door. The private patio out back faced the...

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2Thank Amanda L
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Dear Amanda It is great for us to read your review and know how you and your entire family, had a positive experience in our hotel!! At anytime you want to visit La Fortuna de San Carlos again, please contact us directly; We would love to welcome you once more!! Always at your service Volcano Lodge & Springs!

Philadelphia, Pennsylvania
Reviewed 19 April 2015

This was the best value of any hotel, anywhere! I travel all over the world. This hotel was inexpensive, but the entire staff was nice! Carolina at reception, Faurizio the wine-knowledgable bartender at Sura restaurant, EVERYONE was friendly and nice. Clean, big room, good shower and bed. Not fancy, but terrific for low cost. And every other guest I spoke...

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Thank Michael F
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings dear Michael! We appreciate your nice review about our hotel; everyone here works to give unforgettable experiences to all the guests and in your case we got it successfully, what make us feel really glad. It will be a pleasure for Volcano Lodge & Sprigs be your first choice on La Fortuna de San Carlos, at anytime you want...

Issaquah, Washington
Reviewed 15 April 2015

We loved it here and wished we had stayed in Arenal longer as well as at this hotel. Ground are lush and beautiful, pool and hot springs are well maintained. The rooms aren't fancy but very clean with good working A/C and really all we needed since we spent most of our time outdoors. The food at the restaurant was...

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2Thank Tara M
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings dear Tara! Thank you for sharing us your great experience in our hotel. We are completely agree with your feeling, all our staff are always willing to give an excellent customer service. We are really glad to know that your expectations were exceeded Please don't hesitate to come back; it will be a pleasure welcome you once more!

Reviewed 14 April 2015 via mobile

Awesome place with nice staff and incredible environment although one small problem----the maid used my brand new makeup! We thoroughly enjoyed everything else, breakfast was good but dinner was ok and over-priced

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2Thank Rbab0202

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $146 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely lives up to it's "lodge" name”
 of 5 bubbles mangosong, 26 Mar 2017 | Read review
“Book early and get a Superier room volcano facing , peaceful and own garden with hot tub a plus , very comfortable”
  •  Stunning view of the Volcano
 of 5 bubbles TheDoyles151, 24 Mar 2017 | Read review
“Junior Suite is great - we are in 319(?)”
 of 5 bubbles irvingtonevk, 24 Mar 2017 | Read review
“Excellent location along walking path...building 200”
 of 5 bubbles UpNorth_21705, 22 Mar 2017 | Read review
“Request an end unit room away from the road.”
  • Seriously amazing towel animals. Even a grumpy person would smile.
  • back porch.
 of 5 bubbles Colliemp, 13 Mar 2017 | Read review
5 of 5