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Volcano Lodge & Springs

Travellers' Choice award winner
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Volcano Lodge & Springs
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2,750 Reviews from our TripAdvisor Community

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Showing 2,025: English reviews
Regina, Canada
Reviewed 2 February 2015 via mobile

Enjoyed the thermal pools, had a great dinner and enjoyed all the birds at breakfast. Staff were friendly. One thing, don't appreciate when the conversion is made in US dollars rather than from local currency.

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2Thank SKtravellers_12
Florida
Reviewed 2 February 2015

the place was nice and we felt sage however the photos were not as I expected. The spring area was very small and it looked so much larger on line. Very detailed staff with no comprise on some of the food items. The bed was rock hard with limited pillows as we requested extra.

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1Thank VeroBeachBrenda
Plymouth
Reviewed 1 February 2015

We really enjoyed our stay at this resort. From the welcome drink and friendly staff at the front desk, to entering our room with a beautiful towel animal on it each day, and enjoying the hot springs pools and the delicious restaurant, we really liked this hotel. It is a series of small buildings around beautiful gardens, each with about...

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Thank Julie L
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Hola Julie L Pura Vida from Volcano Lodge & Springs We are very grateful to your review.Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. Thank you for visiting us and we hope to see you again on your next time in Costa Rica. Best Regards

Atenas, Costa Rica
Reviewed 28 January 2015

I was there 2 nights and it was awesome, the pool, the customer services all the hotel is excellent. Another cool point is the hotel location, it is so near to the town center, this allow me to make a lot of activities around La Fortuna and know more the town.

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1Thank Leo V
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Hi Leo V Greetings from Volcano Lodge & Springs. Thank you for your wonderful review, I'm delighted to read that you enjoyed all aspects of your stay with us. I hope we have the pleasure of welcoming you back again soon. Thank you again for the positive feedback. Best Regads

Emeryville, California
Reviewed 27 January 2015

This was the first of 4 hotels in my first trip to Costa Rica and what struck me was the beautiful grounds and a nice porch with chairs for you to enjoy seeing the wildlife just outside your room. The food menu could have been lighter and more diverse, need more lighter lunch options such as sandwiches, tacos, salads, etc....

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Thank Susan K
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Pura Vida Susan K Greetings from volcano Lodge & Springs. We greatly appreciate your time and comments. Your comments are very important to keep improving. I will share your note with the restaurant. We appreciate your valuable feedback. Best Regards

Bristol
Reviewed 23 January 2015

We were upgraded to a room with a private spa pool, which was great. The rooms were well equipped and the housekeeping faultless. The grounds were lovely and the food put out for the birds attracted many species. The food was good, my only reservation was that the desserts appeared to be factory made. The staff were all very helpful;...

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1Thank chapyBristol
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Hi ChapyBristol Greetings from Volcano Lodge & Springs The room you got, was a Thermal Superior room, one of our new services in the property. I'm delighted to read that you enjoyed all aspects of your stay with us. I hope we have the pleasure of welcoming you back again soon. Thank you again for the positive feedback. Best Regards

San Jose, Costa Rica
Reviewed 21 January 2015

We more or less stumbled upon the Volcano Lodge and Spa - and though we were only going to stay one night, we extended it to two, it was that nice. There was a gentle rain falling while we sat in the large hot tub, and we were served cocktails in the hot tub as well. Then we went to...

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1Thank charlsie k
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs Thank you for taking the time to review your recent visit with us. I appreciate you making note of the art towels. Our maids do a excellent job. Thank you again and I look forward to welcoming you back . Best Regards

Columbus Junction, Iowa
Reviewed 21 January 2015

This was a great place to stay. After an afternoon at Baldi, we continued with the hot springs theme and found the corner of the lower pool in the hotels hot spring. There was a little table in the water for our drinks and the waiter was very attentive and made sure we always had a drink. It was ideal!...

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1Thank Mike M
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Hi Mike M Greetings from Volcano Lodge & Springs Thank you for taking the time to share the many wonderful aspects of your visit. I hope we have the pleasure of welcoming you back again soon. Best Regads

Denver, Colorado
Reviewed 20 January 2015

My family had a wonderful vacation in Costa Rica. The 5 nights we stayed at Volcano Lodge were great. The grounds are well kept, the restaurant, although expensive, had tremendous service and very good food. Our room was always clean and the staff was helpful and friendly. The pool and thermal springs are fun. Overall great value. We would definitely...

Review collected in partnership with this hotel
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1Thank Kathy C
Winnipeg, Canada
Reviewed 17 January 2015

My husband and I stayed at the Volcano Lodge for 2 nights. Our rooms were clean, and the staff was very helpful and friendly! Our window in our room had a great view if the volcano....but it was too foggy/cloudy to see it. I was surprised however, with how big the grounds were for this hotel, we used a shuttle...

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1Thank Lisa D
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Hi Lisa D Greetings from Volcano Lodge & Springs We are very grateful to your review.Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. Thank you again for taking the time to review your stay. We appreciate your valuable feedback. Best Regards

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $158 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
57 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thermal room has own yard with private mineral pool”
Michelle219, 29 Apr 2017 | Read review
“The grounds are vast, but they supply a shuttle to the reception and restaurant area.”
JaDaKe37, 27 Apr 2017 | Read review
“We were close to the pools, which was convenient to walk to in the dark at night”
Hoovitz, 26 Apr 2017 | Read review
“all rooms have a view of the volcano-no bad views”
Fairfaxcircle, 24 Apr 2017 | Read review
“We stayed in the room far away from the main facilities. It rained a lot and it made it difficult to access the main building. The hotel is more suitable for travelers with cars. ”
338valerias, 24 Apr 2017 | Read review
5 of 5
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US$95* /night
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Orbitz.comUS$95
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Prices are for 1 room, 2 adults
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