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Luigi's Hotel

TripAdvisorUS$52*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$52*
US$52*
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137 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Riverside, California
Reviewed 23 July 2012

It didn't feel safe..the door wasn't even secure in the door jam... and the cleanliness was prettyyyyy bad... one comforter had semi-freash blood on it...and when we went to take down the comforter there were hairs all over the sheets..therefore I assume they were not washed... We chose to sleep on towels on the beds and to put our pillows...

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1Thank Lauren A
Reviewed 28 May 2012

Staff were beyond rude, they were abusive and nasty when things didn't go their way, they were con artists who would not give us a receipt for our deposit on arrival, and on departure said that we did not give them a deposit..the deposit was never returned because they kicked all hell up accusing us of all sorts...the manager luigi...

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Helpful?
Thank Kevin J
Edwin S, Manager at Luigi's Hotel, responded to this review

Greetings ... First of all thanks for your review, so let me tell you this there is an expression that an unhappy customer is by worth thousands and let you know your mistakes. watching your review and analyze other we realize the following. if you say all these things about us why there are other clients who say the opposite....

Toronto, Canada
Reviewed 22 April 2012

We stayed in this hotel one night. The room was decent but the toilet barely worked. One of the beds had no sheets on it or a pillow case (two beds in the room). The AC worked which was nice, but the pool made funny noises ALL night long and we couldn't get to sleep. The toilet also ran all...

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1Thank GenaCooke
Reviewed 27 January 2012

It's on the main road, and looks ok. We arrived late at night and didn't have time to look around. This place has serious management problems. First they wanted us to wear special bracelets (like daypass at an funpark). Then we had to pay 2 nights in advance + 30 usd deposit in case we would lose the key! At...

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1Thank crysth
Atlanta, Georgia
Reviewed 11 January 2012

Convenient, clean, hot water, up to date and great views of the volcano. All at a reasonable price.

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Thank Steve F
Nijmegen
Reviewed 9 October 2011

Staff is rude and unfriendly. Rooms are expensive for what you get. It's a miracle tico people can be that unfriendly. Don't go here.

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2Thank las5muertas
Reviewed 5 October 2011

I'm going to state the good things first... There is one, the view of the volcano (although I may want to add anywhere you stay in la fortuna you have a view unless you don't have a window) the staff are incredibly rude!! Except from one lady in the restaurant! "luigi" is a complete con artist with absolutely no interest...

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Thank Samantha9841
Enschede, The Netherlands
Reviewed 14 September 2011

Well, if you can find something else it would be better, but if you are staying here it is not a total loss. The rooms are very good, and so is the pool and the location. We didn't try lunch or dinner, since the breakfast didn't blow us away really. The real downside of this hotel is their constant 'miscalculations'...

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Thank Jonathan B
Reviewed 12 September 2011

Though the front desk people were not noticeably welcoming as those in the adjoining restaurant, everything was great. Comfy beds in a clean room. Close to the plaza, good breakfast, and helpfully arranged a tour with Red Lava, which was also amazing.

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Thank cowgirrl3
Richmond, Virginia
Reviewed 31 August 2011

Great hotel with reasonable fees and good customer service. Awesome view of Volcan Arenal from hotel balcony! Pay just a little extra and you get a filling breakfast. One of the few hotels with hot water!

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Thank TuaniW

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
We are a small but cozy hotel. Managed by a Family. We offer twenty rooms WITH: A.C, Private bathroom with hot water, and Cable TV.Between the services we offer are: Tour information Desk, restaurant, WiFi, Private parking, Pool & Jacuzzi.We will try it to do with our personalized service that your trip through our beautiful Costa Rica be confortable . Please Let us know your concern or needs and we will help you on everything. always we are glad to have you with us, so from THE FAMILY of LUIGIS HOTEL we thank you to give us the opportunity to serve you. ... more   less 

Additional Information about Luigi's Hotel

Address: 200 mts. west of Catholic Church of La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $71 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Luigi's Hotel 3*
Number of rooms: 20
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Also Known As:
Luigi's Hotel Costa Rica/La Fortuna De San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Luigi's Hotel staff and other travellers.
1 question
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Questions? Get answers from Luigi's Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to look for something around more comfortable, the location is perfect but I will paid a few more for better beds and no smells.”
toforofo78, 6 Jan 2016 | Read review
“Second floor, facing the volcano!”
  • View from my room
Terdal_Erik, 1 Sep 2014 | Read review
“Upper floor has better rooms and more sunshine”
Tomasinski, 5 Apr 2014 | Read review
“Always ask to see a room after you have negotiated a price and no matter how clean the pools look,(for every hotel) best stay out unless you know the maintenance and chemical usage.”
  •                   Arenal from our room
Lynx9, 3 Mar 2013 | Read review
“Ask for top floor in the middle (best view of volcano)”
797SarahR, 7 Sep 2012 | Read review
5 of 5
TripAdvisor
US$52* /night
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CancelonUS$52
*Disclaimer
Prices are for 1 room, 2 adults
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