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Arenal Kioro

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1,112 Reviews from our TripAdvisor Community

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Showing 833: English reviews
Toronto, Canada
Reviewed 5 days ago NEW

This hotel is very well located and has an excellent view of the volcano Nevertheless the personnel is not very pleasant and the hotel is old and is in need of renovation. The rooms are huge but are old dated. We had a few issues in the room with the safe and light bulbs but i have to say they...

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Helpful?
Thank LulufromIpanema
Reviewed 1 week ago via mobile

And amazing staff. Absolutely beautiful...20 foot ceilings, beautiful and originally appointed rooms...a jacuzzi in every room. All staff was really nice and even left me a little Birthday surprise bc Costa Rican Vacations tour company (see my other review) told them. The weather was hurricane like the entire time and I didn't get to explore the outside. But if it's...

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Thank Amberin K
singapore
Reviewed 1 week ago

Amazing location and views from rooms overlooking Arenal volcano and the beautiful gardens. Beautifully set out with wonderful gardens and plant species - fascinating just to wander around them. Very nice hot spring pools - smallish but very nice and great to slide from one to another - which our boys loved to do. As well as splashing in their...

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Helpful?
Thank joannve
Reviewed 2 weeks ago

The rooms are huge. Our room had two queen beds and a twin bed. There is a large shower, hot tub and spacious bathroom with a double sink. The view of the grounds and the volcano was breathtaking. We were traveling with a group of 16 so we took up 6 rooms. Each building has 4 rooms so they gave...

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Helpful?
Thank 696meghang
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear 696meghang, Thank you very much for visit. We are really glad that you and your entire group where happy with our property, services and our staff. Thanks for your review. Best regards.

Reviewed 2 weeks ago

I really found it difficult to believe when I walked into our room at this excellent hotel, to see oodles of space and a huge hot tub all of our own. On top of that was the view out of the window, overlooking beautifully laid out gardens behind which sat the volcano. Admittedly, the view is not always quite like...

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Helpful?
Thank John P
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear John P, Thank you for bringing such positive energy to our property, and for leaving some of it on your review. We are really glad that you had a perfect time with us, and we really hope that you can visit us again one day. Best Regards. Ricardo Araya J.

Durham, Connecticut
Reviewed 3 weeks ago

We had an excellent stay here for 3 nights in mid-November. We arrived in pouring rain and it rained each day we were there. That did not detract at all from our stay. The hotel is very nice and the grounds were beautiful. We were greeted and given a cool drink to enjoy while we checked in. Our room, in...

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Helpful?
Thank Dave B
USA
Reviewed 4 weeks ago

We stayed at the Arenal Kioro for 5 days and 4 nights. Let me start by saying that overall the hotel itself is not bad. The staff was pleasant, very service friendly. The grounds are beautiful, and well kept. The jacuzzi in the room was helpful, and needed to relax the muscles from climbing the stairs and trails to get...

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2Thank UsaSeasoned_traveler
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear UsaSeasoned_traveler, Thank you very much for staying so much nights with us, but most importantly, for writing such an honest review about your experience with us. It is well intended feeddback like yours that really help us improve. All of the issues stated are being adressed. Best regards. Ricardo Araya J.

Reviewed 4 weeks ago

We really enjoyed our stay at Arenal Kioro! The room was immaculate, bed was comfy, AC worked great and very quickly. The room was also very spacious, bathroom nice, and had an amazing view of the volcano from just laying in bed. It had a hot tub in the room but we didn't actually use this because the pools were...

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Helpful?
Thank Jill B
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Jill B, We are so glad that you have such a wonderful time with us. It really fuels our motivation to know that we are fulfilling all of our clients exectations, and it is truly especial for us when they say they will come back! Thanks again! Best regards! Ricardo Araya J.

Washington DC, District of Columbia
Reviewed 4 weeks ago

Located a few miles from the Volcano (which you can see from any room), the property itself has a nice lush and pleasant feel to it as the drive to the main building which is a couple of hundred meters from the gate is lined on both sides with beautiful plants and flowers. The staff are friendly as are most...

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Helpful?
Thank Sivam12
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Sivam12, Thank you very much for taking the time to write your review and also for your visit. We are so glad that you had a perfect stay with us, we sure hope to see you again. Best regards. Ricardo Araya J.

Reviewed 4 weeks ago

We enjoyed our time here very much, the only downfall is you are at a bit of a disadvantage without transportation since it is not centrally location to any other activities as it is secluded. That is a plus if you are looking for privacy! We went as a family and had some adventures scheduled so it wasn't too much...

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Helpful?
Thank Karen C
HOTELKIORO, Owner at Arenal Kioro, responded to this review

Dear Karen C, We are so glad that you have such a wonderful time with us. It really fuels our motivation to know that we are fulfilling all of our clients exectations, and it is truly especial for us when they say they will come back! Thanks again! Best regards! Ricardo Araya J.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections. ... more   less 

Additional Information about Arenal Kioro

Address: San Carlos, 10 km NE of La Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $316 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arenal Kioro 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Arenal Kioro Hotel La Fortuna De San Carlos
Arenal Kioro Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Business Hotel in La Fortuna de San Carlos
#11 Romantic Hotel in La Fortuna de San Carlos
#14 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Kioro staff and other travellers.
42 questions
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Questions? Get answers from Arenal Kioro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to have rooms in the 400 numbers close to the main hotel”
 of 5 bubbles LulufromIpanema, 14 Jan 2017 | Read review
“I think all the rooms overlook the volcano so seems like great views from everywhere”
 of 5 bubbles joannve, 6 Jan 2017 | Read review
“Make sure you get a room with a view of the volcano.”
 of 5 bubbles , 1 Jan 2017 | Read review
“If you have trouble walking as to stay close to the Main building”
 of 5 bubbles O5087JXdaveb, 26 Dec 2016 | Read review
“If you have trouble with walking ask for a room near the reception area and one the first floor.”
 of 5 bubbles UsaSeasoned_traveler, 21 Dec 2016 | Read review
5 of 5
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