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Arenal Springs Resort and Spa

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Arenal Springs Resort and Spa
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2,169 Reviews from our TripAdvisor Community

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Showing 1,724: English reviews
San Anselmo, California
Reviewed 6 August 2014

The place is beautiful. The rooms are clean and nice. The staff are friendly most of the time but can be a bit indifferent sometimes. The beds are hard as rock! Ouch....ran into the manager by chance half way through the visit. Talked about the hotel and mentioned the beds. He said they were upgrading the beds. Said he would...

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Helpful?
1Thank analyze_SA
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

hello analyze_SA, thank you very much for your comments and thanks for helping us to improve every day more and more, we want you to know that the mission of this hotel is to provide not only a room, is to feel our guests really are in a home, so we are always willing to listen to our guests and...

Leland, North Carolina
Reviewed 5 August 2014

This was part of our Costa Rican tour and this hotel stop was really nice. After a long day of tours and bus ride, we arrived to one person handing warm towels to refresh and another with a cold drink-- all on the way to check in. Our 'room' was a villa with a porch and rockers overlooking the volcano....

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Helpful?
Thank Mike R
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Mike R hello, thank you very much for giving us your comments and we are pleased to see that you all had a wonderful experience here at our hotel. hope to see you back soon and give greetings to your family from us, thank you very much and blessings.

CLEARWATER
Reviewed 5 August 2014

We were visiting Arenal volcano and stayed here just one night, but what a beautiful night and experience it was! The pool area is amazing, with a swim up bar in the middle and friendly and attentive barstaff. The hot springs area makes for a very relaxing swim or soak. The rooms are spacious and high-ceilinged, creating a feeling of...

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Helpful?
Thank MARY M
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Mary M hello, thank you very much for your comments and we are pleased to see that you all had a wonderful experience here at our hotel. expect on your next visit you can stay longer here with us and hope to see you back soon and please give them greetings to your family from us, thank you very much...

Denver CO
Reviewed 3 August 2014

overall the place was nice, especially after a few days in a very basic vacation rental. The breakfast was good, and the best part was the egg/omelet station and never ending coffee. Our only issue with the place was the king size bed was very hard...my wife slept great but i did not...personal preference for sure.

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1Thank pweddle
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting us and thank you for sharing your comments, blessings.

Baton Rouge, Louisiana
Reviewed 2 August 2014

Early morning is the best time to see birds but anytime at Arenal Springs is a birder's paradise. The gardens are well groomed and planted to attract birds, birds, birds. The highlight was sighting several Montezuma Oropendola having breakfast in one of the papaya trees on the property. There were also several Macaws that entertained us while having lunch. Hummingbirds...

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Helpful?
1Thank jerri b
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting us and thank you for sharing your comments, blessings.

Huntington Beach, California
Reviewed 1 August 2014

I say that it is "exclusive", because the hot spring pools are just for the guests (without tour buses bring in people for the day). I love the tranquility of the place and the staff and people are absolutely gracious. A welcome drink is offered once you arrive. What a nice touch! It's affordable (given that you actually get a...

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Helpful?
Thank julie c
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting us and thank you for sharing your comments, blessings.

New Orleans, Louisiana
Reviewed 1 August 2014

When I booked this hotel on-line, I thought I was booking the "Springs Resort". When I arrived to check in at the Springs Resort, they informed me that I had a reservation at the "Arenal Springs Resort". This review is for the Arenal Springs Resort - make sure you don't make the same mistake I did, because this hotel, while...

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1Thank Dirk W
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting us and thank you for sharing your comments, blessings.

Wall Township, New Jersey
Reviewed 1 August 2014

We had our wedding on July 24, and needless to say we couldn't have picked a better place. Miguel and his entire staff had done the perfect job in preparing for our big day! We were treated like royalty. All amenities were better then expected. Even during the downpours there was beauty to behold on the mountain!

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Thank William H
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting us and thank you for sharing your comments, blessings.

Milton, Canada
Reviewed 31 July 2014

I'd first like to start off by saying that the staff at Arenal Springs Resort & Spa is so gracious and accomodating. From the moment we arrived and were greeted at the entrance with refreshments to the moment we checked out, they were all polite, happy and helpful. We arranged with Miguel Avila and Romario Abadia to have a surprise...

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Helpful?
Thank Michelle P
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting us and thank you for sharing your comments, blessings.

Newton, New Jersey
Reviewed 28 July 2014

I'm going to start by stating that this review is for "Arenal Springs Resort & Spa." There is another hotel very near this one called "The Springs Resort & Spa" and I'm positive some of the reviews people have written here are for that hotel. VERY CONFUSING. We tried to GPS Arenal Springs Resort & Spa and it doesn't come...

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4Thank jad5d
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting us and thank you for sharing your comments, blessings.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 

Additional Information about Arenal Springs Resort and Spa

Address: 5 Miles West of Catholic Church of la Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $227 - $1,127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort And Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Springs Resort and Spa staff and other travellers.
35 questions
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Questions? Get answers from Arenal Springs Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room closer to the lobby, restaurants and pool. The 300- or 400- rooms.”
 of 5 bubbles photogps, 15 Jan 2017 | Read review
“might as well stay near the front. otherwise it's a long walk to the pool, with nowhere to park.”
 of 5 bubbles X2747CWlisab, 13 Jan 2017 | Read review
“All rooms have a great view of Arenal you can't go wrong.”
  • View from your room
  • view from La Fortuna taxi stand
 of 5 bubbles TravellingMoose1979, 13 Jan 2017 | Read review
“707 was very quiet as it was well away from the reception area”
 of 5 bubbles Jo64adventures, 7 Jan 2017 | Read review
“I recommend trying to stay closer to the pool area, otherwise it is a bit of a hike to the common / pool areas.”
 of 5 bubbles letsbehonest09, 3 Jan 2017 | Read review
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