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Arenal Springs Resort and Spa

Booking.comUS$128*
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Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Arenal Springs Resort and Spa
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2,344 Reviews from our TripAdvisor Community

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There are newer reviews for Arenal Springs Resort and Spa
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Showing 1,869: English reviews
Roswell, Georgia
Reviewed 29 September 2014

I absolutely loved the resort grounds, the lodging and the staff but unfortunately their lack of wifi and the seemingly lack of knowledge and concern to get it repaired tainted the stay. As a working vacationer this oversight took a lot of the fun out of our stay at this fantastic location, we had to hoover in the lobby and...

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Helpful?
2Thank kareshack
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Hello kareshack. Thank you very much for visiting us and thank you for your comments to help us improve every day, I want to tell you that the wifi issue is already resolved and now we offer WIFI connection at the reception, restaurants and pools. Thank you very much for choosing us and hope to see you soon so you...

Heredia, Costa Rica
Reviewed 25 September 2014

Upon arriving we were greeted by a very friendly staff. We were guided to our accommodations that had a very clear view of the Arenal Volcano looking out the floor to ceiling wide glass window. We put our bathing suits on and walked to the hot springs, passing superbly landscaped scenery. The cascading series of interesting shaped pools were a...

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Helpful?
2Thank merlyn209
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello merlyn209, thank you very much for your beautiful comments and thank you for choosing us as your hotel, is nice to see that you had a nice experience here with us, we hope to see you soon back. Many thanks and blessings.

League City, Texas, United States
Reviewed 22 September 2014 via mobile

As soon as we arrived we were treated very nice, complimentary drinks that were very tasty, staff very nice, took us to are room showed us how everything work ,very polite , room was clean and nice, their were couple of bugs in the room , but being in a rain forest no biggie, that night we went to dinner...

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Helpful?
Thank Maicco P
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Maicco P, thank you very much for your comments and we will take into account what you mention about the restaurant, is very important to us to ensure that all our guests have a 100% satisfactory experience. Thank you for choosing us as your hotel and we hope to see you soon for us having the opportunity to prove...

Reviewed 19 September 2014

This was our 3rd time staying at Arenal Springs Resort and Spa. We arrived Friday evening and were warmly greeted by the staff. We were give a room in the 300's which is close enough to the activities and has a great view of the volcano (of course, when there is no fog.) The Hot Springs themselves are amazing and...

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Helpful?
2Thank 38bryanl
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hi Bryan L thank you very much for visiting us for third see, thank you for your comments which help us to be better every day and we apologize for the inconvenience of the wifi, few weeks ago we had a very strong thunderstorm and destroyed all the wifi system, by that system why are installing it again and that...

Seattle, Washington
Reviewed 17 September 2014

After a week at the beach in Manuel Antonio my granddaughter and I were ready for cool, refreshing La Fortuna and the area near Arenal Volcano. Arenal Springs Resort was just the ticket. We were greeted with fruit juice as our bags were taken into the lobby. Our room, a separate bungalow - as all the rooms are - was...

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Helpful?
1Thank Mary R
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hi Mary R, thank you very much for your beautiful comments and it is very good for us to see that you had a nice experience here in our hotel, thank you for choosing us and we hope that on your next visit to Costa Rica your want to stay back here with us. Thank you from all the collaborators...

Seattle
Reviewed 11 September 2014

When we first asked, we were told a room cost $139. Both my wife and I heard the price. Then when we handed over our credit card, the price went up to $170 or so, with a second person at the desk. We protested. No luck. We were sweating from a bike ride and it was starting to rain, so...

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Helpful?
2Thank whsy82seattle
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello friends we apologize and sorry for the confusion that caused this situation, let me explain to you that the rates appearing in expidia or tripadvisor or other agencies are correct, but to get these rates you have to book through these agencies, the rates that we have here in the hotel are different because they are indicated by the...

Oakmont, Pennsylvania
Reviewed 11 September 2014

This resort is gorgeous! We loved it hear - a little more expensive option since it is not an all-inclusive, but we couldn't have been happier. Friendly and helpful staff, clean rooms and facilities, on-site restaurants, bars, and gift-shop. The pool area was AMAZING! Fed by the natural hot springs from Arenal Volcanoe, the pool had multiple layers with varying...

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Helpful?
Thank Jessica G
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Jessica Edward activities Coordinator, thank you very much for writing your beautiful comments and I am happy that you enjoyed your holiday here with us. all here in the hotel hope to see you soon back, so see you soon and remember always being PURA VIDA.

Los Angeles, California
Reviewed 9 September 2014

Arenal Springs Resort and Spa is a very nice place to stay in the Arenal Volcano area. Upon arrival, we were greeted with the welcome drink and, after getting settled in the room, the customer service representative brought us a nicely decorated chocolate plate. The hot springs were really nice, used only by those who stays in the resort, so...

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Helpful?
1Thank leoton
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Leoton Hello thank you very much for your beautiful comments and for choosing us to us as your hotel, is very true what you mention on the Internet last week one day Saturday to be exact we had here in this area a very strong thunderstorm and unfortunately 2 lightning beat us and burned all the full wifi system, so...

Tallahassee, Florida
Reviewed 7 September 2014

We arranged transportation through the hotel from SJO and our driver Jose was easy to find and on time. He even let us stop for lunch after our long morning and helped us navigate the menu written in spanish. Upon arriving at the hotel we were greeted with refreshing towels and welcome drinks. We got a quick tour of the...

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Helpful?
1Thank Chrissie B
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Chrissie B thank you very much for your beautiful comments and thank you for choosing us as your hotel for an important occasion in your life, we all hope that your marriage is very blessed and also hope to see you soon back. on the part of all the workers of the Hotel Arenal Springs congratulations and blessings.

Miami, Florida
Reviewed 6 September 2014

Great view of the Volcano, large rooms, clean property, beautiful landscape, pools with great slides for kids, spring pools, great variety of buffet breakfast, and staff was excellent. They also have available hotel vans to take you to your rooms if you do not want to walk, especially if your room is at a higher level.. I can't say more,...

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Helpful?
Thank LIZ4142014
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Hello Liz4142014 you for choosing us as your hotel and thank you very much for your beautiful comments, all us and Costa Rica will be waiting for your return many thanks and blessings.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 

Additional Information about Arenal Springs Resort and Spa

Address: 5 Miles West of Catholic Church of la Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $175 - $823 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort And Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Springs Resort and Spa staff and other travellers.
41 questions
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Questions? Get answers from Arenal Springs Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views of the volcano”
mariaeJ114FT, 18 May 2017 | Read review
“Ask for a room with parking to the rear - they have nicer views than those with space to front”
BusybeeSussex, 18 May 2017 | Read review
“Choose a room with a Vulcano view”
, 18 May 2017 | Read review
“All rooms have view of Arenal Volcano, but first row of rooms from 101 to 112 closest to restaurants, lobby and pools.”
  • Great shower in the bathroom.
yeofrlooe, 12 May 2017 | Read review
“For ease of access to pool, bar and restaurant, stay closer to the resort. For privacy, request farther away rooms.”
  • Road to duplex room resorts
  • One of the two queen beds.
  • Resort access road and view of the Arenal Volcano.
  • A view of the majestic Arenal Volcano from the room.
SunMish, 10 May 2017 | Read review
5 of 5
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US$128* /night
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Prices are for 1 room, 2 adults
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