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Arenal Green Hotel

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Arenal Green Hotel
Arenal Green Hotel
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430 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Reviewed 16 February 2017 via mobile

We absolutely loved our stay at Arenal Green! The reception and patio area were beautiful with decorations and materials from the local area. The grounds were gorgeous, and the staff was very polite. Thank you Diane and Marco for your hospitality. Morning breakfast and coffee was delicious. The cabin was very comfortable, an oversized room with 2 double beds, large...

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Helpful?
Thank Leanna C
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Leanna For us it was a huge pleasure to have you here with us. We consider ourselves and our guesses like a big family and we are happy to here that you felt the same. Whenever you want to come back to Arenal Green, it will be a privilege to serve you. Pura Vida!!

San Mateo, California
Reviewed 12 February 2017

If you're looking for a rustic bungalow experience where the walls have 4 large openings covered only with screens, where WiFi and TV set reception are unpredictable, and where the furniture's wooden panels and wall screens keep falling out, you've found your place! In addition to the bungalow walls being paper thin, there are no solid walls on two sides...

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Thank kazaim
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear guest, Thanks for taking some minutes to write a review about your experience at our place, and mainly for letting us know where we need to improve to be better each time; we are now doing our best and we hope to get even better each time more!!! We try to fix those problems(as you mention on your comment)...

Foster City, California
Reviewed 29 January 2017

This small hotel consists of about 8 rustic wooden bungalos, outwardly quite attractive and with two very comfortable queen size beds (at least in our unit); there is a small restaurant of sorts but they only provide breakfasts (juice, scrambled eggs, rice and beans, or fruit). Our bungalo had a small fridge, sink and coffee maker, but no way to...

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1Thank Robert A
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Visitor Thank you for your honest description of your stay here in Arenal Green. Indeed, there was some inconvenient, although we consider ourselves as a positive company and that´s why we take your situation to help us to improve for becoming better each time more. We try to make the best that we could (even offer you another room...

Kelowna, Canada
Reviewed 22 January 2017 via mobile

We stayed at Arenal Green for a couple of nights while we toured the area. Staff was very courteous & helpful. Complimentary breakfast was not elaborate, but fresh & filling. Great coffee. The unit consisted of a main area with 2 double beds, a small prep counter with sink & a fridge. A/C worked well. A fair sized bathroom including...

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Helpful?
Thank chutski
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Visitor It was a pleasure to have you and your couple with us. Thank you for tell us how to improve, that helps us to be better each time more. We look forward to see you soon. Best regards

Windsor, Canada
Reviewed 19 January 2017 via mobile

We stayed here our first 3 nights in Costa Rica. Cute little bungalow cabins. Basic amenities but very helpful and friendly staff. Breakfast was delicious. The best rice and beans we had in Costa Rica. Walking distance to waterfall although uphill. Close to town with a cheap taxi. Ate at the Sodas which were much better and cheaper that the...

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1Thank jen49ish
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Visitor Thank you for your good comments. For us it was a pleasure to help you to enjoy so much Fortuna and that you liked so much our hotel. We look forward to see you soon. Best regards

Reviewed 12 January 2017 via mobile

My daughter and I loved the room, the staff, and the food. Our room had a fantastic view of the volcano and a lovely breakfast . We ate dinner at the hotel three times and the food was delicious. The staff was kind and accommodating. Great value for the money.

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1Thank Kaylee K
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Visitor Thank you for your good comments. For us it was a pleasure to help you to enjoy so much Fortuna and that you liked so much our hotel. We look forward to see you soon. Best regards

Reviewed 12 January 2017 via mobile

We stayed there for four nights, we had bad luck enough meeting heavy rain all the time. No single night I could sleep well because of the sound of the rain pounding the roof. The cabin room was small and there was no space for two people's luggage. The bathroom has two steps down: it's not convenient for use in...

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Thank Andy N
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Visitor We are so sorry about the inconvenient you face this time you visit us. This last week it did rain a lot because of a storm passing by CR. Perhaps you can visit us in the dry season (April- June) and you can find our hotel more pleasant. We look forward to see you soon.

Boynton Beach
Reviewed 8 January 2017 via mobile

We stayed here for two nights and wished we'd stayed longer. The view from our room was fantastic. We had the larger unit and enjoyed the hammocks The staff were very very friendly and helpful. Even offered to help me order a pizza from a local restaurant!! Very close to La Fortuna waterfall which was great since we hiked it...

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1Thank Testemall
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Visitor Thank you for your good comments. For us it was a pleasure to help you to enjoy so much Fortuna and that you liked our recommendations about restaurants and tours. We look forward to see you soon. Best regards

Reviewed 5 January 2017

I would highly recommend this hotel to anyone who is travelling to La Fortuna. It has great rooms, with beautiful views, the nicest staff, and great food. Also the chocolate tour next door is a must! Not only did me and my friends love this hotel, but the staff were truly exceptional. We ran into difficulties with our flights, and...

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1Thank Sarah E
Marko L, Director General at Arenal Green Hotel, responded to this review

Dear Visitor Thank you for your good comments. For us it was a pleasure to help you to enjoy so much Fortuna and that you liked so much our hotel. We look forward to see you soon. Best regards

Reviewed 11 November 2016 via mobile

I had some troubles with shuttle services back and forward to the airport, The hotel only has one pick up from San Jose airport at 8 am. It says there is another pick up at 2 pm and private shuttle at any time. None of these Informations are absolute, I e-mailed the reservation 4 times before departure and ended up...

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Helpful?
1Thank Rose N
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comments, we will take into account your opinion but the transport schedules are established by the company with which we work, we even look for others but the schedules were the same. The private transport was the most viable since the hour could be chosen but of course it is more expensive. You decided...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Arenal Green Hotel offers a unique experience and a personal touch to your individual needs as our guest. There are six modern, air conditioned cabins and one villa which are constructed from native wood. Even with the individual cabins, there is a feeling of family and a bed and breakfast environment. We offer a peaceful, friendly and intimate atmosphere for our guests from afar. ... more   less 

Additional Information about Arenal Green Hotel

Address: | 1 km west of the entrance to Rio Fortuna Waterfall, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $66 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arenal Green Hotel 3*
Number of rooms: 9
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Also Known As:
Arenal Green Hotel Costa Rica/La Fortuna De San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Green Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are at ground level; even in the "dry" season, be prepared for sudden, often brief, rainstorms.”
182roberta, 29 Jan 2017 | Read review
“we had a small kitchenette in our cabin.”
mocheerchick, 16 Jun 2016 | Read review
“We stayed in cottage 5, which was perfect for my mother and I and had a beautiful view!”
fionafisher905, 11 May 2016 | Read review
“To my view all rooms provide the comfort for 2 people. They do have a family room which is a bigger place for the entire family”
spena799, 8 Apr 2016 | Read review
“Our unit was on the far end, so our Wifi was a bit weak. - Closer to the entrance probably better.”
285PaulH, 2 Apr 2016 | Read review
5 of 5