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Hotel Magic Mountain

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Hotel Magic Mountain
Hotel Magic Mountain
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705 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Reviewed 3 days ago NEW

The room was very nice with a very comfortable balcony. We were only there two nights and busy in daytime so no real chance to use pool but it seemed very nice and grounds were well maintained and picturesque. There seemed to be lots of birds around (including many hummingbirds) and building well laid out. We did have the only...

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Helpful?
Thank Alex C
Palm Coast, Florida
Reviewed 5 days ago NEW

A location that shows interest, but is not on a high level. The rooms were adequate for the area with clean bedding and amenities for the guests at the hotel. A swim up bar with well temperature water was pleasurable.

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Thank scooterbug42
Reviewed 6 days ago NEWvia mobile

We are not please. We were checked into a section of the hotel that's under construction. No mirror in the room. Elevator still under installation. No coffee pot. No safe. Only 2 hangers . No place to unpack ur clothes. Had to leave room key for housekeeping. No signage for do not disturb. While the other part of the hotel...

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Helpful?
Thank Vinoo N
Fron Desk M, Public Relations Manager at Hotel Magic Mountain, responded to this review

Hello Greeting from all of us. We are sorry for all the inconveniences you had at the hotel. We discussed these problems with one of our staff, he said he offered one up grade to suite or move you to different building but you decided to stay there.Any way we are doing the best to install the elavator and finish...

Leicester, United Kingdom
Reviewed 1 week ago

This was our fourth hotel on a CR tour. Our room, in block 7, was less than a month old. Overall, it's a good and comfortable hotel with a few buts. But there was no safe in the room, but we had to ask for towels, but there was no waste bin the main room, but we had the only...

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Helpful?
Thank Robert H
Fron Desk M, Guest Relations Manager at Hotel Magic Mountain, responded to this review

Greetings from the staff of Magic Mountain Hotel. Thanks for your comments, we are improving the quality of our services to give a better treatment and service to our guests. Best Regards!

Idaho Falls, Idaho
Reviewed 1 week ago

Where shall I begin? Surely there was something good about this place. It was an easy walk to a delightful restaurant down the road. One of our two rooms was ready at check-in time. The safe in one of our rooms worked, with the use of the key they loaned us. The staff at reception was very disorganized and difficult...

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Helpful?
Thank cbg52
Fron Desk M, Public Relations Manager at Hotel Magic Mountain, responded to this review

Hello Greetings from our part ... We are very sorry for all the inconveniences you had at the hotel. We are working to improve the quality of our service and in the same way we are in a part of transition with new hiring of personnel trained to give a better service in general. Regards!

San Diego
Reviewed 2 weeks ago

Stayed here with Caravan Tours. The rooms are old and dated, but adequate. The food buffet was also just okay. Fairly skimpy breakfast but lots of good local fruit. The people are friendly and accommodating, so that part is good.

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Thank GGBGSanDiego
Fron Desk M, Public Relations Manager at Hotel Magic Mountain, responded to this review

Greeting from all the staff of Magic Mountain hotel according to you Reviews...We are working every day to improve the quality of our service and the hotel facilities Regards!

Wimauma, Florida
Reviewed 3 weeks ago

The staff at this hotel was very helpful and pleasant. However, the facilities need to be worked on. The hotel caters to groups and every day one or two busloads of the Caravan tour company arrived. When they were there the food from the breakfast buffet, which was scarce to begin with, was gone by 7:30AM. We had a jacuzzi...

Review collected in partnership with this hotel
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Thank GMR70
Fron Desk M, Front Office Manager at Hotel Magic Mountain, responded to this review

Hello We are very sorry for all the inconveniences you had at the hotel. We are working hard every day to improve the quality of our service and the hotel facilities. Regards!

Orlando, Florida
Reviewed 3 weeks ago

The view of the volcano from our ground floor room was awesome. The room itself needed work. Leaking faucets, toilet not stable needed anchoring properly. TV in room but not working. Just annoying little things. Restaurant food was adequate but nothing to go wild about. I was glad to leave after two nights.

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Helpful?
Thank Christine N
Fron Desk M, Public Relations Manager at Hotel Magic Mountain, responded to this review

Hello We are sorry for all the inconveniences you had at the hotel. We will discuss with our staff to give a better service to our hotel guests and arranged all that sort of thing for any problem in the future. I hope you enjoy the rest of Costa Rica vacations. Best regard!

Miami, Florida
Reviewed 12 January 2017

If you are looking to stay in a nice place without breaking the bank. The staff was helpful and friendly. The view of the Arenal Volcano is fantastic. The location is perfect. The pizza place 2 doors down was great and the supermarket was about a 3 minute walk which was perfect since we kept going back for snacks or...

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Helpful?
Thank Michelle M
Fron Desk M, Public Relations Manager at Hotel Magic Mountain, responded to this review

Hello Greeting from Magic Mountain Hotel. thanks for your nice reviews. Best Whishes!

Sierra Madre, California, United States
Reviewed 11 January 2017

Stayed in December 2016. Hotel with balcony room overlooking the pool & volcano was awesome. We had one of the suites and with 4 adults staying in the room it was worth the extra $$ to have extra room to spread out! Breakfast buffet was also well-stocked and delicious. Pool was well kept and swim up bar was fun. There...

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Helpful?
Thank Lynne M
Fron Desk M, Public Relations Manager at Hotel Magic Mountain, responded to this review

Hello Greeting from Magic Mountain Hotel according to request, We already sent the information to the Accountant Department they will take care of it... Best Regard!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Hotel Magic Mountain

Address: La Fortuna Rd., La Fortuna de San Carlos, Arenal Volcano National Park 00000, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $155 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Magic Mountain 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Magic Mountain Hotel
Hotel Magic Mountain Costa Rica/La Fortuna De San Carlos
Hotel Style:
#11 Spa Hotel in La Fortuna de San Carlos
#17 Romantic Hotel in La Fortuna de San Carlos
#21 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Magic Mountain staff and other travellers.
24 questions
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Questions? Get answers from Hotel Magic Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the 600s and 700s are new. Make sure yours ahd views of Arenal Volcano,”
 of 5 bubbles RobertH75, 12 Feb 2017 | Read review
“Rooms in the new construction need work.”
 of 5 bubbles 582christinen, 30 Jan 2017 | Read review
“Choose the highest floor (3rd floor) for best views”
 of 5 bubbles U5541PBmichellem, 12 Jan 2017 | Read review
“We loved having the pool/volcano/fireworks view.”
 of 5 bubbles 901lynnem, 11 Jan 2017 | Read review
“Ask for the newer rooms for beautiful new bathrooms”
  • View of Lake Arenal
 of 5 bubbles 974nealw, 9 Jan 2017 | Read review
5 of 5