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Hotel Rio Perlas Spa & Resort

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Traveller (178)
Room & Suite (99)
Pool & Beach (42)
Overview
  • Excellent21%
  • Very good25%
  • Average28%
  • Poor18%
  • Terrible8%
Travellers talk about
“costa rica”(13 reviews)
“thermal water”(3 reviews)
“honeymoon suite”(3 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (254)
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84 results
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9
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All reviewscosta ricathermal waterhoneymoon suitebeautiful propertysunday morningthe wi fimaster suiteromantic getawaychickenorosi valleyhiking trailsout of the waypollopoolsgroundsbirdsnature
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1 - 5 of 84 reviews
Reviewed July 1, 2018

The grounds are beautiful and well-maintained. We stayed in the master suite (2 bedrooms, 1 bathroom) which is close to the pools, and didn't have any problems with our room. The thermal pool is not as warm as I imagined, but we were able to...More

Thank Mary K
Response from Eduardo C, Marketing at Hotel Rio Perlas Spa & ResortResponded July 2, 2018

Please accept our most sincere apologies for the problem. Could you please tell us the date and hour of the bad service in the restaurant? We want to follow up on your case and find the responsible Please contact us through mercadeorioperlas@gmail.com

Reviewed May 29, 2018

I took my family for a one night stay for rest and relaxation. The property was beautiful and the staff very friendly. We stayed in the Presidential Suite to accommodate 5 people. It was right in front of the thermal pool which was nice. On...More

Thank ChrisGCR
Response from Eduardo C, Marketing at Hotel Rio Perlas Spa & ResortResponded June 1, 2018

Dear ChrisGCR: Thank you for your stay with us and taking the time to write your review of our property Sorry for the delay in our response but we were investigating what happened with this case. Please accept our most sincere apologies from management, we...More

Reviewed March 16, 2018 via mobile

Pros - beautiful peaceful out of the way spot. Very rustic and simple facility that is beautifully groomed. THE STAFF WAS WONDERFUL .... polite, helpful and attentive to our needs. Cons - VERY DATED and MINIMALLY functional rooms. Windows broken and won’t close torn window...More

1  Thank BobHope D
Response from Eduardo C, Marketing at Hotel Rio Perlas Spa & ResortResponded March 19, 2018

Good afternoon,we thank you for your recent visit at our hotel and for your review. We really appreciate your comments regarding our customer service but we are very sorry to hear the rooms weren't up to the standard you've come to expect from us. I...More

Reviewed March 10, 2018 via mobile

Loved the pools and hiking trails, enjoyed sitting by the lake and waterfalls. Had a delicious supper the night of our stay but the free breakfast was cold and could have used some more selections. We stayed in the cabin with the lake view which...More

1  Thank mec456
Response from Eduardo C, Marketing at Hotel Rio Perlas Spa & ResortResponded March 12, 2018

Dear guest: Thank you for your stay with us and for sharing your experience with other travelers, we are very pleased that you enjoyed our facilities. We apologize for the breakfast and the noisy neighbors, we would have gladly offered you another room.

Reviewed March 9, 2018 via mobile

My friend and I were visiting for two night. We were exchange students in Cartago many years ago. There were no great places to stay in Cartago center and this property looked lovely. I booked it but was concerned about the reviews I read here....More

1  Thank _saragrahammaurer
Response from Eduardo C, Marketing at Hotel Rio Perlas Spa & ResortResponded March 12, 2018

Dear Sara: Thank you for taking the time to write this detailed review of our hotel, your comments are very much valued for us, We are so glad to hear that you enjoyed your accommodations but I was disappointed to read that you did not...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Breakfast included
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Wheelchair Access
Business Centre with Internet Access
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$111 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mountain View Hotel in Cartago
#2 Romantic Hotel in Cartago
#2 Family Hotel in Cartago
#3 Great View Hotel in Cartago
#2 Charming Hotel in Cartago
#5 Mid-range Hotel in Cartago
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$111 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Mountain View Hotel in Cartago
#2 Romantic Hotel in Cartago
#2 Family Hotel in Cartago
#3 Great View Hotel in Cartago
#2 Charming Hotel in Cartago
#5 Mid-range Hotel in Cartago
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (178)
Room & Suite (99)
Pool & Beach (42)
Dining (41)
Business Centre & Event Rooms (50)
Family and Play Areas (3)
Questions & Answers
Ask a question
sheryl475
April 27, 2016|
AnswerShow all 2 answers
Response from leawatkins | Reviewed this property |
It's quite some distance to the beach. We rented a car and went out to the Papagayo Peninsula and it took about 6 hours. Jaco is closer but probably about 3 hours with traffic around San Jose and the mountain driving. I... More
0
Votes
Room Tips
"The master suite with 2 bedrooms and 1 bathroom is close to the pools."
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"Ask for a room as high up as possible."
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"Stay away from the honey moon suite."
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"Buy food outside"
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